my USB doesn't register that my xbox 360 wireless receiver is plugged!

I have windows 7 installed on my computer. x 64.

I can't save the computer I plugged the receiver, when I plug the rceiver turns on (green LED flashes). This device does not appear in the device as an unknown device manager, the bubble (installation of new equipment) never come when I plugged in the device. I installed the driver of wireless controller from the microsoft hardware site.

I followed the instructions out of the many sites, most of the steps I just can't follow because everyone elses computer seems to show this "unknown device" in the Device Manager. So I can't manually install drivers into something that isn't really there.

This is a real piece of equipment of microsoft and has the hologram on the bottom, it is a controller for the PC black Wireless receiver that came with a disk configuration, v2.0.2. The installation program provided on the disc does not start as it as "microsoft this has blocked due to compatibility issues". I even tried to download an update of compatibility from the microsoft Download Center, but as I have to enter a code of genuine validation and the validation tool does not work can't do that either. I went directly from windows XP to windows 7, my computer is two days old.

If someone can provide me with any useful information I would appreciate it really, im starting to think I might have a broken unit, but I never thought it would still light up. I also tried all 6 available usb ports on my computer but it still does not detect the device as new hardware. I will quote once again as the only solution that I find online seems to be with regard to updating the "unknown device" in Device Manager, this unknown device does not exist in my device manager.

Kind regards

Tom

Hi Tom,

1. what compatibility update you tried to download?

2. what was the code of genuine validation, you need to enter?

3 did you receive an error message when the validation tool has failed?

You can visit the Xbox support articles and check if it helps:

Connect a game controller

Xbox 360 Wireless Controller disconnects or unable to connect

Troubleshooting controllers, headsets and wireless Xbox accessories

If the problem persists and you need help, you can contact Xbox support:

Xbox support

Xbox forums

Tags: Windows

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