My use of CD/DVD to work, now it does not work.
OPTIARC DVD RW AD-7200 has ATA Device
Device type: CD-ROM/DVD-ROM readers
Location 0 (Channel 0, Target 0, Lun 0)
Report of diagnosis of Norton (September 30, 2009)
Inoperable hardware devices / device Type: Optiarc DVD RW AD-7200 has ATA Device / device status: failure using the VxD (Code 19) charger
Windows cannot start this hardware device because its configuration information (in the Register) is incomplete or damaged. (Code 19)
C:\Windows\system32\DRIVERS\cdrom.sys
C:\Windows\system32\drivers\GEARAspiWDM.sys
Name of the physical device object: \Device\IdeDevicPOTOLO-O
Enumerator: IDE
Address: 000000
Plug & ID - Play:
Device path of Instance: IDE\CDROMOPTIARC_DVD_RW_AD-7200A___1.06___\5&2896BB40&0&0.0.0
Problem code: 00000013
Parent: PCIDE\IDEChannel\4 & 2086836 & 0 & 0 d
Position of the installed driver: ODFF0004
Hello
19 code means there is a driver conflict such as two devices attempt to use the same resources.
Please make all below even if you have done some before as it is often the set of operations which solves
the question.
Try this - Panel - Device Manager - CD/DVD - double-click on the device - driver tab - click
Update the drivers (this will probably do nothing) - then RIGHT click the drive - UNINSTALL - REBOOT
This will refresh the default driver stack.
Normally the above will solve this problem otherwise working your way down through them, even if you did
them before.
Your CD or DVD drive is missing or is not recognized by Windows or other programs
http://support.microsoft.com/kb/314060 - a Mr Fixit
The CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista
http://support.Microsoft.com/kb/929461
When you insert a CD or a DVD, Windows Vista may not recognize the disc
http://support.Microsoft.com/kb/939052
Your CD or DVD drive cannot read or write media - A Mr Fixit
http://support.Microsoft.com/GP/cd_dvd_drive_problems
CD/DVD drive does not appear in Windows Vista, or you receive this error during the installation of Windows Vista after booting from the DVD (AHCI)
http://support.Microsoft.com/kb/952951
Drive CD - R or CD - RW Drive is not recognized as a recordable device
http://support.Microsoft.com/kb/316529/
Hardware devices not detected or not working - A Mr Fixit
http://support.Microsoft.com/GP/hardware_device_problems
Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
manufacturer of device to see if there is a firmware or drivers for your drive if necessary.
Hope these helps.
Rob - bicycle - Mark Twain said it is good.
Tags: Windows
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Rob Brown - Microsoft MVP<- profile="" -="" windows="" experience :="" bicycle="" -="" mark="" twain="" said="" it="">->
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