my video camera and chat does not work properly

I see myself but not them and they can see themselves, but not me

Hi JacquelynPerry,

1. what messenger you use to chat?
2. what operating system do you use?
3. do you get an error message?
4. what happens when you try to stream the webcam?

I suggest to perform the clean boot, follow step 1 of the article to make the clean boot.

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
http://support.Microsoft.com/kb/929135

Note: Configure the computer in normal mode.
a. Click Start, type msconfig.exe in the start search box and press ENTER.

If you are prompted for an administrator password or for confirmation, type your password, or click on continue.

b. on the general tab, click the Normal startup option and then click OK.

c. When you are prompted to restart the computer, click on restart.

I suggest you to answer the questions above to help you best. Each program you use to do the video chat will be different settings.

Tags: Windows

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