My volume is released. I can't hear phone messages or any kind of voice on my computer

My volume is released.  I do not hear phone messages or any kind of voice on my computer.  There is a circle cut in red that has a red line inside the circle of the volume icon.

Hello

1. have you made any recent hardware or exchange of software on your computer before the show?

2. what operating system is installed on your computer?

What version of the operating system Windows am I running? :

http://Windows.Microsoft.com/en-us/Windows7/help/which-version-of-the-Windows-operating-system-am-i-running

Please provide us with more information on the specific question, to find a solution as soon as possible.

For now, try the steps in the link:

No sound in Windows:

http://Windows.Microsoft.com/en-us/Windows/help/no-sound-in-Windows

I hope this helps.

Tags: Windows

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