my wifi doesn't have access to the internet

I have no problems before, but since I had the system ultimate internet phone I have more access to internet wifi. Any suggesstions.

I called the company and spent several hours on the phone with them, I also have dumped story, disconnected from everything and plugged all back, no help.

Hi MoWhite18,

·         What version of Windows is installed on your computer?

·         You receive an error message or error code?

To fix your problem, try the following methods one by one.

 

Method 1: Update the network driver.

Steps to update of network driver:

a. click the Start button.

(b) in the search box, type devmgmt.msc , and then press enter.

c. Select the peripheral network adapter and right click on it

d. now, select Properties.

e. in the Properties window, on the driver tab, click Update driver .

f. after the installation of the updates, restart the computer.

For more information, see the article mentioned below:

Updated a hardware driver that is not working properly

http://Windows.Microsoft.com/en-us/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly

 

Method 2: Try resetting the TCP/IP stack.

To reset the stack TCP/IP go to this article and either click on "Fix it for me" or follow the instructions to fix it yourself:

How to reset the Protocol Internet (TCP/IP)

http://support.Microsoft.com/kb/299357

If the same problem still persists, then try the next method.

Method 3: Here you must troubleshoot using the resolution of network problems in Windows 7 and check for the issue to this follow the link provided below.

 

Using the troubleshooter from network in Windows 7

http://Windows.Microsoft.com/en-us/Windows7/using-the-network-troubleshooter-in-Windows-7

Let us know if that helps.

Tags: Windows

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