My windows Explorer stops working when I try to use the file menu on a file.

Similar Questions

• Windows Explorer stops working when I try to access a drive mapped on my FTP server on the internet.

  I just changed web pages (using Crimson editor) and instead to save the files on my hard drive I just left open and "hibernating" my machine overnight.  After 3 days of having an FTP connection (opened by a mapped drive) setting on my computer hibernation, I accidentally hit Shut Down, and I lost all my work, ARGH! (Yes, I know, I should have better). In any case, now when I open my computer and click on the FTP of the mapped drives, I get the message that Windows Explorer has stopped working.  And if I go to Internet explorer (7), enter ' ftp://mysite.com it brings me to a root FTP page where it says: to view this FTP site in Windows Explorer, click Page, and then click Open the FTP Site in Windows Explorer. " I do that and it brings up a window of the Explorer windows momentarily and then I get the message. Explorer Windows has stopped working.  Any ideas? I hope I don't have to reinstall the operating system.  I did a system restore to 4 days ago. It did not work.

  Hi SewNSew,

  To refine the question, I suggest you try the following steps:

  Step 1: Set the clean boot computer and try to access the drive

  Follow step 1 in the link below,

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

  http://support.Microsoft.com/kb/929135

  If everything works well after a clean boot, you can deduce that some third-party services are at the origin of the problem.

  After find you the program that is causing the problem, you will have to perhaps to update or install a newer version of the program, if you rarely use that you should consider uninstalling the software

  Important: n ' forget not the computer to start normal follow step 7 in the link

  Step 2: The utility of Auditor (SFC) for the file system allows administrators to perform an analysis of all protected resources to make sure they are the correct version. Whether SFC should find all incorrect versions in one of these protected resources, SFC will be replaced by the correct versions.

  You can still run a SFC scan on the windows vista computer. To run a scan suite SFC as follows:

  (a) click Start and in the start search bar type cmd, right-click on the command prompt icon in the box programs and then click Run as administrator.

  (b) at the command prompt type sfc/scannow , and then press ENTER.

  If the problem persists,

  Step 3: Disable control (UAC) user account and make sure to do this, follow these steps:

  1. open user accounts by clicking the Start button, clicking Control Panel, click user accounts and family safety (or by clicking on user accounts, if you are connected to a network domain), and then clicking user accounts.

  2. click on Turn User Account Control on or off.  If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.

  3. Select the use User Account Control (UAC) to help protect your computer, clear the check box to disable UAC, and then click OK.

  Important: It is not recommended to disable UAC; We just try to limit the question. Please, enable UAC after the test is performed. See the link below:

  http://Windows.Microsoft.com/en-us/Windows-Vista/turn-user-account-control-on-or-off

  See the link below for more information

  Error message when you log on to Windows Vista: "Windows Explorer has stopped working".

  http://support.Microsoft.com/kb/937093

  Thank you, and in what concerns:

  Ajay K

  Microsoft Answers Support Engineer

  Visit our Microsoft answers feedback Forum and let us know what you think.

• Explorer Windows has stopped working when I right click on the files

  When I need to click with the right button on folders, windows Explorer has stopped working.

  up to now, still can't use the right click menu ~.

  Yes, it's the details of the problem.

  Unfortunately, it does not identify the failing module.

  At this point, it may be useful to try to capture a dump of user of the explorer.exe crash mode.

  You can configure Windows to create dumps of user mode. First, create a System Restore Point.

  If you copy and paste the following text in Notepad and save it as a .reg file, then right click on the .reg file and select "Merge" to add to the registry, when the .dmp file explorer.exe plant should be created in the C:\CrashDumps folder:

  Windows Registry Editor Version 5.00

  [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Windows error Reporting\LocalDumps\explorer.exe]
  "DumpFolder" = hex (2): 43, 00, 3A, 00, 5 c 00, 43, 00, 72, 00, 61, 00, 73, 00, 68, 00, 44, 00, 75,.
  00, 6 D, 00, 70, 00, 73, 00, 00, 00

  
  After Explorer (explorer.exe) crashes, you can, and then make the .dmp file available (provide the link) via Windows Live SkyDrive or similar site?

  The following link has information about the use of Windows Live SkyDrive:

  http://social.technet.Microsoft.com/forums/en-us/w7itproui/thread/4fc10639-02dB-4665-993a-08d865088d65

  More information on the collection of user-mode dumps:

  ("msdn.microsoft.com/en-us/library··· .a 85)

  You can also try to use ShellExView, as suggested by BurrWalnut, to try to eliminate a problematic third-party shell extension.

• The Setup program stops working when you try to uninstall the installer of qwest

  the Setup program stops working when you try to uninstall the software

  the Setup program stops working when you try to uninstall the software

  Hello

  Try uninstaling with revo uninstaller (download the trial for the link.)

  link

  Use the advanced uninstall, method, delete the associated files and reg keys.

  Good luck

  Chyavan

• Windows Explorer stops working when USB drive is ejected

  Hi all

  I'm having a problem with the windows Explorer. When you eject a USB device, windows Explorer stops working and must restart. It also stops working when trying to get the properties of the USB device. I watched "Event Viewer" and there is an error log that says this:

  The failing application name: Explorer.EXE, version: 6.1.7601.17567, time stamp: 0x4d672ee4
  Name of the failed module: SHLWAPI.dll, version: 6.1.7601.17514, time stamp: 0x4ce7c9ab
  Exception code: 0xc0000005
  Offset: 0x000000000000ae81
  ID of the process failed: 0xa3c
  Start time of application vulnerabilities: 0x01cd974c8a303440
  The failing application path: C:\Windows\Explorer.EXE
  Path of the failing module: C:\Windows\system32\SHLWAPI.dll
  Report ID: 0d06c054-0346-11e2-ad84-00248c7a3b78

  Now, I had this problem on my home computer and tried to replace the file SHLWAPI.dll with whom I had the internet, but it bugged my computer and had to re - install windows. Now, this computer works fine. I would get a solution to what keeps all my files and programs since to reinstall all my programs and backup my files on my computer to school will be a big hassle.

  Thank you
  Riley S

  Hello

  Were there any changes made to the computer before the show?

  Please follow the steps in the link.

  Error: Windows Explorer has stopped working

  http://support.Microsoft.com/kb/2694911

  Also visit the web site of the manufacturer of the computer support and search for Windows 7 drivers for your specific model number. If you have Windows 7 drivers then download to a folder on your hard drive and install them all, starting with the drivers card mother/chipset, SATA, USB, Audio, LAN, etc.

• Process Explorer error BES when you try to browse the files and folders; and Internet Explore AppHangB1 when you try to attach files to download in Windows 7.

  Hi everyone, auggy,

  I really hope you can help me with a problem I have on a single workstation at my office.  It is an accumulation of 32-bit Windows 7 running MS Office 2010 Standard.  It differs from other generations in our office because it is used by the head of the team of our accounts, and so it has a number of custom pieces of software that she only needs access (payroll software, etc.).

  All the basic features of the computers seem to be well, except the two following, and I would really like to help get to the bottom of it.

  (1) process explorer error when you try to browse the files and folders of BES.

  I can call Windows Explorer absolutely perfect and be sailing away on his machine, and then suddenly the process explore will die, with the following error: -.

  Signature of the problem:

  Problem event name: BEX

  Application name: explorer.exe

  Application version: 6.1.7601.17567

  Application timestamp: 4d6727a7

  Fault Module name: StackHash_0a9e

  Fault Module Version: 0.0.0.0

  Fault Module Timestamp: 00000000

  Exception offset: 03e2f944

  Exception code: c0000005

  Exception data: 00000008

  OS version: 6.1.7601.2.1.0.256.48

  Locale ID: 2057

  Additional information 1: 0a9e

  More information 2: 0a9e372d3b4ad19135b953a78882e789

  Additional information 3: 0a9e

  Additional information 4: 0a9e372d3b4ad19135b953a78882e789

  Read our privacy statement online:

   http://go.Microsoft.com/fwlink/?LinkId=104288&clcid=0x0409

  If the online privacy statement is not available, please read our offline privacy statement:

  C:\Windows\system32\en-US\erofflps.txt

  I can start windows Explorer, and it will happen again--it's a repetitive event.

  (2) Internet Explorer AppHangB1 when you try to attach files to download

  I think that these two errors may actually be related, like IE (and Chrome as well by the way, this be why I think that the two issues are related) works fine, until I just any type of site where I need to download a file.  This happened in the light, as our Chief of accounts needs to download a flat file in a room online banking software.  What's going to happen (and, again, this can be repeated as needed) is: -.

  (a) you need to click on which will generally be a "Browse" button

  (b) a traditional dialog box opens, but instead which allows you to navigate to the location and select the folder you want, he immediately greys out as if the process explore is falling.

  (c) shortly after, the following error is returned: -.

  Description:

  A problem caused this program blocking interact with Windows.

  Signature of the problem:

  Problem event name: AppHangB1

  Application name: iexplore.exe

  Application version: 11.0.9600.16521

  Application timestamp: 53114399

  Hang Signature: ffae

  Hang Type:                                          513

  OS version: 6.1.7601.2.1.0.256.48

  Locale ID: 2057

  Signing of additional blocking 1: ffaeadd6649c2780023c6d9ea230850d

  Signing of additional blocking 2: e32d

  Signing of additional blocking 3: e32d1064528f9bd1cbe46cdd0db7b0f1

  Signature of blocking additional 4:0498

  Signing of additional blocking 5: 0498e046eb6db4d68a7cd9b11dab2644

  Signing of additional blocking 6: effb

  Signing of additional blocking 7: effb796b5c1ff7f6708d2722fa7c24bd

  Read our privacy statement online:

   http://go.Microsoft.com/fwlink/?LinkId=104288&clcid=0x0409

  If the online privacy statement is not available, please read our offline privacy statement:

  C:\Windows\system32\en-US\erofflps.txt

  On auggy recommendation, I've set up a registry key insert that returns the explorer.exe hangs in a dump file, and I am trying to load two reports on SkyDrive - I'll post the URL in this thread as soon as I finished it.

  Can someone help me please?

  Thank you very much!!

  David.

  Hi auggy, Andy,.

  Well... in a way, I am very disappointed, but we will respond to it.

  Andy, I checked and iCloud, Control Panel has not been installed on its terminal, but thank you very much for suggesting it :)

  auggi, when I got back on my colleague's PC, I thought I would test to see if the feature didn't always before considering saving data dumps etc, and it worked fine!

  I left it overnight with instructions for the lady who uses the PC to test this morning and see if it's all workers, and it is still, it seems that the fix does not immediately solve the problem of browser, but there later - maybe after a second reboot or something... very strange!

  In all case, this matter can now be considered closed, so all that remains for me to say thank you very much for your help, you are amazing :)

  All the best, very, very,.

  David.

• my window explore stop work af by clicking on a mkv.file how to remove on my download folder?

  my window explore stop work and restart my laptop after clicking on a mkv.file how to remove on my download folder? I use a window 7.

  If your browser crashes as soon as you click the mkv file.

  You can delete this file mkv via the command prompt.

  (1) open the command prompt. (Click the Startbutton .) In the search box, type command, and then prompt in the list of results, double-click command prompt. )

  2) navigate to the download folder where the mkv file is present, using the "cd" command.

  For example, if your file is present in the "C:\Users\user1\Downloads".

  Type cd C:\Users\user1\Downloads and press enter in the command prompt.

  (3) Delete (Remove) the file name using the "del" command.

  For example, if your mkv file name is "Sample.mkv.

  Led Sample.mkv type and press enter in the command prompt.

• Windows Explorer stops working when you view folders disk hard ext with videos

  Please help with this question that I reinstalled vista windows 3 times so far and the problem persists.

  When I view the files in certain folders of video vignettes of medium or large size, Explorer stops working and restarts. I thought that the problem came from K-Lite Codec pack, but there seems to be a problem with windows itself that I reinstalled Vista 3 times so far and the problem persists. I tried as much as I can't any other questions on this, but am nowhere, and with limited knowledge of computer maintenance, I'm at a loss and need help.

  Change the screen resolution:

  Cannot our Association of video files in my files, it says windows Explorer has stopped working.
  http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-files/cannot-acsess-video-files-in-my-files-it-says/1bf8b622-5c23-429d-9697-67d0b4747da0

• Windows stops working when you try to use Windows Search

  Original title : stop windows

  When I try to use windows search, windows stops always working.

  Hello

  The search Index may be corrupted. If so, you can rebuild, and then try again.

  "Reconstruction of the Index in Windows Vista"

  http://www.howtogeek.com/HOWTO/Windows-Vista/rebuilding-the-search-index-in-Windows-Vista/

  See you soon.

• Windows Explorer stops working when loading Photos

  I have read most of the messages of the community on this subject and tried without success. I am trying to copy pictures from my SD card to record pictures. It worked fine without problems in the past. Now when I do it, Explorer stops working, and a message appears, "Windows Explorer has stopped working - Windows Explorer is re-start", and the explore program stops. Doing so the bar tasks disappears and then reappears as if the PC starts. I would be grateful to know if someone had a similar problem and found a solution?

  Thank you for the time you put into your useful suggestion. I finally found the problem with the help of Microsoft.

  I had to uninstall MyWinLocker.

  Solution:

  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-performance/Windows-Explorer-crash-on-copy-and-paste-in-Win7/c632e266-aed6-4CAF-93a8-245dcf7ddccc

  Kind regards

• Windows Explorer (Vista) hangs when I try to access the Documents folder on a network computer running Windows 7

  Simply run the Windows Explorer on my Vista (desktop computer) machine and try to view or otherwise access My Documents directory on my Windows 7 computer crashes Windows Explorer (computers are connected at home).  Messages event viewer the following:

  Failing application Explorer.EXE, version 6.0.6002.18005, time stamp 0x49e02a1e, failed module ntdll.dll, version 6.0.6002.18327, time stamp 0x4cb74dd3, exception 0xc0000374, offset error 0x00000000000aca57, process 0xb64 id code, start the application time 0x01cc0fa1b28a295d.

  I tried several things to cure the problem without success.  My last attempt was to create a new directory on the Vista computer on the Windows 7 computer.  I then copied some files (using the Windows 7 machine) from the Documents directory on your Windows 7 computer to the new directory and was able to access it from the Vista computer.  I transferred then all the files in the Documents directory to the new directory (again on the Windows 7 computer).  Then, I deleted the Documents directory and renamed the new directory of Documents.  However, when I try to access the Documents directory on the Windows 7 computer from the Vista computer, explore crashes as before (see more top job Event Viewer).  Windows 7 computer is currently running Windows 7 Home Premium, and SP1 is installed as are all Windows updates.  I am able to access the directories music, Photos and videos on the Windows 7 computer from the Vista computer.

  Hello

   

  You can perform a scan of the SFC (System File Checker). It lists all the issues and will also retrieve all files if necessary. Follow the steps below to p Ed a SFC Scan -.

  a. click Start, click programs, on Accessoriesprincipally made, right click guestand then click run as administrator. If you are prompted for an administrator password or a confirmation, type the password, or click Allow
  b. type the following command and press ENTER:
  sfc/scannow
  A message appears indicating that "the system scan will start. Be patient because the scan can take some time.
  c. If all files require a SFC replace will replace them. You may be asked to insert your Win7 DVD for this process to continue.
  d. If everything is correct you should, after the scan, see the following message "resource protection Windows not found any breach of integrity".
  e. once the scan is finished, close the command prompt window, restart the computer and check.

  See the link for further directions on scan SFC - below
  http://support.Microsoft.com/kb/929833

  I hope this helps.

• Windows closes to work when I try to open the 2 pieces of mail

  Original title: "email"

  Windows closes when I try to open the 2 pieces of mail in the Inbox. I can't delete or move to deleted folder. I get the update message, which was made without result.

  What is the name of your e-mail program? If it is Windows Mail:

  Make sure that you have installed the SP1 of Vista and SP2 updates. If the problem persists, try to run various repair functions in WMUtil program:

  http://www.oehelp.com/WMUtil

   

  If still does not improve, upgrade to Windows Live Mail:

  http://download.live.com/wlmail

  It will automatically import all your WM data.

   

  Gary van, Microsoft MVP (Mail)

  "bozallie" wrote in the new message: * e-mail address is removed from the privacy... *

  Windows closes when I try to open the 2 pieces of mail in the Inbox. I can't delete or move to deleted folder. I get the update message, which was made without result.

  Gary van, MVP (Mail)

• Windows Media Player error when you try to read the file: error downloading codec

  Yesterday, I got no sound and video, today I have sound but no video.  What is happening with this?

  I updated my drivers and now the video does not work.  I use Windows Media Player c. 9.00.00.4510.  When I click on read the file, in the black bar at the bottom ready it flashes very fast "error downloading codec".  Before I updated the drivers, I got the video with no sound.  Where this codec disappeared to?   How can I get that back?

  I have updates for the 9 Series Player and I'm happy with it.  If I move up to 10 or 11, codecs and drivers will work with it automatically or will I have the same problem?

  OS: Windows XP sp3

  Thanks for any help, Cdee.

  Hi CDEKV,

  Check to see if the following is useful.

  Method 1: Follow the steps in the below article mentioned to see if it helps.

  How to Download Codecs automatically in Windows Media for Windows XP player

  Method 2: Install the Codec Installation Package to check the issue.

  Download details: Codec Installation Package

  Method 3: Upgrade to the latest version of Media Player.

  Download Windows Media Player - Microsoft Windows

• Explorer Windows has stopped working when I try to open a folder

  When I tried to open a file under low load it stopped working. I use windows vista. I don't have windows installation CD because it was pre installed when I bought the laptop. I downloaded windows vista service pack. but the problem still persists. Please help me with solutions

  Hello

  What antivirus/antispyware/security products do you have on the machine? Be one you have NEVER
  on this machine, including those you have uninstalled (they leave leftovers behind which can cause
  strange problems).

  ----------------------------------------------------

  Follow these steps:

  Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

  Enter this at the command prompt - sfc/scannow

  How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
  generates in Windows Vista cbs.log
  http://support.Microsoft.com/kb/928228

  Also run CheckDisk, so we cannot exclude as much as possible of the corruption.

  How to run the check disk at startup in Vista
  http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

  ==========================================

  After the foregoing:

  How to troubleshoot a problem by performing a clean boot in Windows Vista
  http://support.Microsoft.com/kb/929135
  How to troubleshoot performance issues in Windows Vista
  http://support.Microsoft.com/kb/950685

  Optimize the performance of Microsoft Windows Vista
  http://support.Microsoft.com/kb/959062
  To see everything that is in charge of startup - wait a few minutes with nothing to do - then right-click
  Taskbar - the Task Manager process - take a look at stored by - Services - this is a quick way
  reference (if you have a small box at the bottom left - show for all users, then check that).

  How to check and change Vista startup programs
  http://www.Vistax64.com/tutorials/79612-startup-programs-enable-disable.html

  A quick check to see that load method 2 is - using MSCONFIG then put a list of
  those here.
  --------------------------------------------------------------------

  Tools that should help you:

  Process Explorer - free - find out which files, key of registry and other objects processes have opened.
  What DLLs they have loaded and more. This exceptionally effective utility will show you even who has
  each process.
  http://TechNet.Microsoft.com/en-us/Sysinternals/bb896653.aspx

  Autoruns - free - see what programs are configured to start automatically when you start your system
  and you log in. Autoruns also shows you the full list of registry and file locations where applications can
  Configure auto-start settings.
  http://TechNet.Microsoft.com/en-us/sysinternals/bb963902.aspx
  Process Monitor - Free - monitor the system files, registry, process, thread and DLL real-time activity.
  http://TechNet.Microsoft.com/en-us/Sysinternals/bb896645.aspx

  There are many excellent free tools from Sysinternals
  http://TechNet.Microsoft.com/en-us/Sysinternals/default.aspx

  -Free - WhatsInStartUP this utility displays the list of all applications that are loaded automatically
  When Windows starts. For each request, the following information is displayed: Type of startup (registry/Startup folder), Command - Line String, the product name, Version of the file, the name of the company;
  Location in the registry or the file system and more. It allows you to easily disable or remove unwanted
  a program that runs in your Windows startup.
  http://www.NirSoft.NET/utils/what_run_in_startup.html

  There are many excellent free tools to NirSoft
  http://www.NirSoft.NET/utils/index.html

  Window Watcher - free - do you know what is running on your computer? Maybe not. The window
  Watcher says it all, reporting of any window created by running programs, if the window
  is visible or not.
  http://www.KarenWare.com/PowerTools/ptwinwatch.asp

  Many excellent free tools and an excellent newsletter at Karenware
  http://www.KarenWare.com/

  ===========================================

  Vista and Windows 7 updated drivers love then here's how update the most important.

  This is my generic how updates of appropriate driver:

  This utility, it is easy see which versions are loaded:

  -Free - DriverView utility displays the list of all device drivers currently loaded on your system.
  For each driver in the list, additional useful information is displayed: load address of the driver,
  Description, version, product name, company that created the driver and more.
  http://www.NirSoft.NET/utils/DriverView.html

  For drivers, visit manufacturer of emergency system and of the manufacturer of the device that are the most common.
  Control Panel - device - Graphics Manager - note the brand and complete model
  your video card - double - tab of the driver - write version information. Now, click on update
  Driver (this can do nothing as MS is far behind the certification of drivers) - then right-click.
  Uninstall - REBOOT it will refresh the driver stack.

  Repeat this for network - card (NIC), Wifi network, sound, mouse, and keyboard if 3rd party
  with their own software and drivers and all other main drivers that you have.

  Now in the system manufacturer (Dell, HP, Toshiba as examples) site (in a restaurant), peripheral
  Site of the manufacturer (Realtek, Intel, Nvidia, ATI, for example) and get their latest versions. (Look for
  BIOS, Chipset and software updates on the site of the manufacturer of the system here.)

  Download - SAVE - go to where you put them - right click - RUN AD ADMIN - REBOOT after
  each installation.

  Always check in the Device Manager - drivers tab to be sure the version you actually install
  presents itself. This is because some restore drivers before the most recent is installed (sound card drivers
  in particular that) so to install a driver - reboot - check that it is installed and repeat as
  necessary.

  Repeat to the manufacturers - BTW in the DO NOT RUN THEIR SCANNER device - check
  manually by model.

  Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
  http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

  How to install a device driver in Vista Device Manager
  http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.html

  If you update the drivers manually, then it's a good idea to disable the facilities of driver under Windows
  Updates, that leaves about Windows updates but it will not install the drivers that will be generally
  older and cause problems. If updates offers a new driver and then HIDE it (right click on it), then
  get new manually if you wish.

  How to disable automatic driver Installation in Windows Vista - drivers
  http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
  http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx

  ===========================================

  Refer to these discussions because many more excellent advice however don't forget to check your antivirus
  programs, the main drivers and BIOS update and also solve the problems with the cleanboot method
  first.

  Problems with the overall speed of the system and performance
  http://support.Microsoft.com/GP/slow_windows_performance/en-us

  Performance and Maintenance Tips
  http://social.answers.Microsoft.com/forums/en-us/w7performance/thread/19e5d6c3-BF07-49ac-a2fa-6718c988f125

  Explorer Windows stopped working
  http://social.answers.Microsoft.com/forums/en-us/w7performance/thread/6ab02526-5071-4DCC-895F-d90202bad8b3

  Hope these helps.

• installation of Windows services has stopped working when you try to install the software

  Unable to install software.tried cmd method, nothing happens

  Original title: installation of windows services has stopped working

  Hello Mohit,

  Welcome to the Microsoft Community Forums.

  I understand that you have a problem with the Windows Installer service.

  But I would like to know some more information on this issue to help you better.

  (1) what is the full error message?

  (2) what software are you trying to install?

  (3) have you tried to install any other software?

  (4) when you say, "tried cmd method" what exactly mean you?

  In the meantime, please try to follow the following suggestions to solve the problem.

  Method 1: First of all, try to follow the link below to troubleshoot the Windows Installer Service.

  How to fix problems with the Windows service install

  http://support.Microsoft.com/kb/2438651/en-us

  Note: See "how to reset the computer to start normally after a boot minimum troubleshooting" to prepare the computer to start as usual after a repair.
   

  I hope this helps. Otherwise, feel free write us back and we will be happy to help you.

  Thank you.