my windows media player just stopped working how to fix this?

I had no problems before with windows MediaPlayer normally if I click on an audio file it automatically starts playing the sound now it usually open even when I click on the windows media player icon. What should I do to fix this? do I need to download a new version of windows media player, if so where can I download it safely for free? Thank you.

Hello

1. what operating system do you use?
2. don't you make changes on the computer before this problem?

In response to the questions above could help us help you better. However, you can try the methods below.

Method 1: Search for the issue in the clean boot state.

From your computer by using a minimal set of drivers and startup programs so that you can determine if a background program is interfering with your game or program. This type of boot is known as a "clean boot".

Reference:
How to configure Windows XP to start in a "clean boot" State
http://support.Microsoft.com/kb/310353
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
http://support.Microsoft.com/kb/929135
 
When you are finished troubleshooting, follow these steps to reset the computer to start as usual:

1. click on start and then click Run.
2. type msconfig and click OK.

The System Configuration Utility dialog box appears.

3. click on the tab general, click Normal Startup - load all services and device drivers and then click OK.
4. When prompted, click on restart to restart the computer.

Method 2: Also, look for error messages in the event viewer. If you find error messages after return the exact error message.

For windows XP:
Using the event viewer
http://www.Microsoft.com/resources/documentation/Windows/XP/all/proddocs/en-us/snap_event_viewer.mspx?mfr=true

Understanding of event viewer
http://www.Microsoft.com/resources/documentation/Windows/XP/all/proddocs/en-us/event_overview_01.mspx?mfr=true

Procedure to view and manage event logs in Event Viewer in Windows XP
http://support.Microsoft.com/kb/308427

For windows vista or 7:
Open event viewer
http://Windows.Microsoft.com/en-us/Windows7/open-Event-Viewer
What are the information contained in the logs of the event (Event Viewer)?
http://Windows.Microsoft.com/en-us/Windows7/what-information-appears-in-event-logs-Event-Viewer

Tags: Windows

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