My Windows Vista crashed on the screen is blue, can not not rebooted, can't not to start, f8, f9, f10 does nothing

HI.my windows vista crashed.i have recovery disk, but when I do I see this messege:windows in not shoting down full and can not read boot file.and whene I want low shoting or restart I have blue screen.

Hi, Mohammad Ali G,.

(1) since when are you facing this problem?

(2) remember to make changes?

(3) what is the complete error message you receive?

(4) what is the number of brand and model of your computer?

Step 1: Disconnect all external devices (printers, scanner, USB (universal serial bus) readers, etc...)  Except the keyboard and mouse and then start.

See the article below


Windows Vista or Windows 7 unbootable and the Startup Repair tool does not resolve the problem
http://support.Microsoft.com/kb/934540

Step 2: See the steps mentioned in the link below

Pick up the pieces after a computer crash
http://Windows.Microsoft.com/en-us/Windows-Vista/picking-up-the-pieces-after-a-computer-crash

For the recovery of the computer back to factory settings, you must contact the manufacturer of the computer.

Note: Restoration of factor is a favorable condition of a computer as that set up by the manufacturer of the computer and is specific to the manufacturer. This process will put the computer to its original factory condition, data (and programs that were installed later) on the computer will be lost.

You may need to check the documentation that came with the computer to Factory Restore (System Restore) or contact the computer manufacturer.

Important: It is recommended to make a backup of your data before performing any Installation of Windows.

Tags: Windows

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    If under warranty, contact the manufacturer of the computer.

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    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

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    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

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    ===========================================================

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    ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

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