My Windows XP computer doesn't have internet access. I tried ipconfig and it shows default gateway.

I have Windows XP Home... and all of a sudden I get no internet access.  When I do ipconfig... it does not show a default gateway.  I did everything update driver LAN, resetting the router, restart, by specifying the IP address (from the automatic ip configuration) and is still not available.  I know that the router is that I can access it from another computer.  any help would be greatly appreciated.

original title: default gateway problem

Is the connection wired or wireless?

What version of XP, including service pack? (do right click my computer and select properties for info)

It happened just before this problem occurred (failure, virus infection, etc.)?

If this is a wired connection (which, I suppose, since you mention the 'LAN' pilot), have you tried to connect the Ethernet cable into a different socket on the router, (b) using an Ethernet cable from verified (maybe the computer that works), or (c) confirming that the Green LED next to the computer's Ethernet Jack lights up when the cable is connected?

Given that you know about ipconfig, it would have helped if you had provided the results of the ipconfig command.  Here's a way to do it, but first configure the card to obtain an IP address automatically

  • Open a command prompt window
  • Type the following lines and press ENTER after each line

ipconfig/all > "% userprofile%\Desktop\ipinfo.txt".
Notepad '% userprofile%\Desktop\ipinfo.txt '.

  • Copy and paste the contents of the Notepad document in your response.  Close the command prompt window and the window of Notepad and remove ipinfo.txt from your desktop.

Tags: Windows

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