My wired xbox 360 controller stopped working.

My Xbox 360 wired controller, I bought a few months ago, has stopped working. I have a desktop of windows 7 and a computer laptop windows 8 and everytime I try to plug it into either a green ring appears around the Xbox button and both computers say "USB device not recognized" I installed the drivers on the two computers from the disk included and check the updates of my office. I should also mention this controller is slightly used and did not much physical abuse at all. How should I try to fix this?

Hi Sukaro,

We will try the suggestions below and check.

Troubleshoot your Xbox 360 for Windows controller

http://support.Xbox.com/en-us/Games/PC-games/Xbox-controller-for-Windows-help#67640e6f3e804f17a12859c08d1aabba

With the help of the joystick Xbox 360 for Windows

http://support.Xbox.com/en-us/Games/PC-games/Xbox-controller-for-Windows-Info

If the problem persists, I suggest that you follow the XBOX support link below for assistance. http://support.Xbox.com/en-us

Hope the above information is helpful.

Tags: Windows

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