my wireless keyboard does not work on the letter and number keys.

It seems to be connected to the computer, because it does not work on the control button and snooze sound

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Hello

-Have you made any recent hardware / software changes prior to this question?

-What is the brand and model of wireless keyboard?

Method 1: run the hardware troubleshooter.

Open the hardware and devices Troubleshooter
http://Windows.Microsoft.com/en-us/Windows7/open-the-hardware-and-devices-Troubleshooter

Method 2: update a hardware driver that is not working properly

(a) open Manager devices by clicking the Start button, click Control Panel, click System and security, and then, under system, clicking Device Manager. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.
(b) in the list of hardware categories, find the device you want to update, and then double-click the device name.
(c) click on the driver tab, click Update driver, and then follow the instructions. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.
http://Windows.Microsoft.com/en-us/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly

Method 3: resynchronize your device with the receiver

To resynchronize the mouse or the keyboard with the receiver, follow these steps.

Note When you synchronize the mouse or the keyboard le clavier with the receiver, place the device near the receiver and store other keyboards and wireless mouse at least 6 feet.
1. press the button on the receiver and check that the light on the receiver starts flashing.
Note Some newer devices from Microsoft are subject to their receiver and cannot be reset. If your device has a button, go to method 2.
2. If a dialog box appears on the screen in seconds, follow the instructions that appear on the screen. Otherwise, continue to the next step.
3. press and release the Connect Channel button on the bottom of the mouse or the keyboard.
4. check the green light on the receiver. A continuous green light means that the synchronization was successful. If the problem persists, repeat steps 1 to 4.
5. for the Wireless Notebook Mouse: this issue can occur if the micro-switch on the bottom of the mouse is not released. Use a PIN or pen to try to release the button, if it is pressed.

Hope this information helps.

Tags: Windows

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