My wireless Microsoft of the ergonomic 7000 keyboard does not receive a good signal.

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• PS/2 keyboard does not work with Win 7.

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• Microsoft 5000 wireless mouse and keyboard does not.

  I have a problem with the mouse, because the battery led indicator does not work and why I never know when I have a low battery level and this problem also occurs in the keyboard, I use batteries no rechargeable ones, but also tested with rechargeable, and when I put new batteries green light led displays , but then the led turns off and doesn´t work once again, even if it should indicate low battery, I installed the latest drivers for the keyboard and mouse and I Don t know what may cause this situation, I, apreciate your help.

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  Please contact the Microsoft Community.

  I you have to check out these items-

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  http://www.Microsoft.com/hardware/en-us/help/support/troubleshooting/mouse/wireless-Bluetooth

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• Microsoft Wireless Multimedia Keyboard does not completely work in Vista

  I have the MS Wireless Multimedia Keyboard 1.1 installed on my PC.

  I recently had a few separate issues with my computer and technology at Geek Squad did some work cleaning on my PC for best performance and to get rid of a bad program.  I am running Vista SP2.

  On my keyboard, there are a series of buttons on the top which opens to different folders, or programs.  I had to open Excel and open Word.  The others are default Media Player, email, IE 8, My Documents and my pictures.  Everything worked correctly and opened the program folder / to, before cleaning.  Now mail, IE 8, and Media Player buttons still work, but others did not.  However if I open the Microsoft Keyboard program buttons become functional and remain so until I restart the computer. The keyboard works fine otherwise.  Y at - it a boot option which can have been withdrawn inadvertently during the cleaning process, which is the cause and if so how can I have reconstitute?

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  Hi BCfromKY,

  To test the response of the keys on the keyboard, use the Microsoft keyboard Diagnostics (MS Key), a utility program that is included with the Microsoft IntelliType software. To use MS Key, follow these steps.

  Note the MS key utility is only supplied with the version of the Microsoft IntelliType 1.1 and later versions. If you do not have Microsoft IntelliType installed, you can visit the following Microsoft Web site to install this software:

  http://www.Microsoft.com/hardware/download/download.aspx?category=MK (http://www.microsoft.com/hardware/download/download.aspx?category=MK)

  Start Microsoft Keyboard Diagnostics. To do this, use one of the following methods:

  a. Click Start, click principally made programs, accessories and then click Run.

  (b) in the Open box, type mskey and then click OK.

  c. If you get no response in MS Key on your keyboard, test the keyboard on another computer. If the keyboard does not work on another computer, see the "Références" section for more information on how to contact Microsoft Supplemental parts to get a replacement.

  For more information, you can consult the following article:

  Troubleshoot wired keyboards that do not or only the erroneous characters category

  http://support.Microsoft.com/kb/258826/en-us

  Hope this information is useful.

  Jeremy K
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

  If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• my wireless keyboard does not work on the letter and number keys.

  It seems to be connected to the computer, because it does not work on the control button and snooze sound

  Hello

  -Have you made any recent hardware / software changes prior to this question?

  -What is the brand and model of wireless keyboard?

  Method 1: run the hardware troubleshooter.

  Open the hardware and devices Troubleshooter
  http://Windows.Microsoft.com/en-us/Windows7/open-the-hardware-and-devices-Troubleshooter

  Method 2: update a hardware driver that is not working properly

  (a) open Manager devices by clicking the Start button, click Control Panel, click System and security, and then, under system, clicking Device Manager. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.
  (b) in the list of hardware categories, find the device you want to update, and then double-click the device name.
  (c) click on the driver tab, click Update driver, and then follow the instructions. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.
  http://Windows.Microsoft.com/en-us/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly

  Method 3: resynchronize your device with the receiver
  
  To resynchronize the mouse or the keyboard with the receiver, follow these steps.

  Note When you synchronize the mouse or the keyboard le clavier with the receiver, place the device near the receiver and store other keyboards and wireless mouse at least 6 feet.
  1. press the button on the receiver and check that the light on the receiver starts flashing.
  Note Some newer devices from Microsoft are subject to their receiver and cannot be reset. If your device has a button, go to method 2.
  2. If a dialog box appears on the screen in seconds, follow the instructions that appear on the screen. Otherwise, continue to the next step.
  3. press and release the Connect Channel button on the bottom of the mouse or the keyboard.
  4. check the green light on the receiver. A continuous green light means that the synchronization was successful. If the problem persists, repeat steps 1 to 4.
  5. for the Wireless Notebook Mouse: this issue can occur if the micro-switch on the bottom of the mouse is not released. Use a PIN or pen to try to release the button, if it is pressed.

  Hope this information helps.

• Pavilion: Wireless keyboard does not respond initially to the top

  Hi, I bought this new PC - with mouse and wireless keyboard - December [2014] and everything seems fine, but the keyboard stopped responding at startup, which prevents me to enter my password. The mouse works fine.

  Blue light on the dongle wireless flashes with each keystroke, but the PC does not have the keys. If I restart the PC, he finds the keyboard immediately. I've tried moving the dongle is almost next to the keyboard, but still without success.

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  Thank you

  Hello @snequers,

  Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the Forums of HP, I would like to draw your attention to the Guide of the Forums HP first time here? Learn how to publish and more.

  I understand that your wireless keyboard does not work when booting, and I'd be happy to help you in this case!

  To return the keyboard to the working state, I recommend that you follow the steps described in this document on the keyboard and wireless mouse troubleshooting.

  Please re-post with the results of your troubleshooting, and I look forward to your response!

  Concerning

• Microsoft MultiMedia 1.1 wireless keyboard does not work - Windows 7 64 bit

  Keyboard does not work.  Does not enter any data.  Battery is good, the wireless signal is good.  Tested on another computer and does not work there either.  Tried to uninstall, reinstall and checked for driver updates. Original installation disk is incompatible with Windows 7.  Message says device is working, but the keyboard is "dead."

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  Not a good sign that it does not work on another computer. Go to control panel > devices and printers. If the keyboard doesn't appear as an installed device, think of it as dead and buried.

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  I have a combination and connected mouse microsoft wireless keyboard to my laptop.  The mouse recently 'died' and replace the batteries with new Energizer batteries did not help.  I bought a new Logitech mouse and installed the new USB connector and the mouse worked flawlessly.  However, the wireless keyboard does not work now.  If I reinstall the 'old' or the original USB, the wireless keyboard connector works fine.  The new mouse does not work with the original USB connector.  So now I have two USB connectors that are connected to the computer to make the functional keyboard and mouse.  Is there a solution to eliminate one of the USB connectors?  I realize that the brand of the mouse and keyboard are different.  This is the problem and if so can it be fixed?

  CJB - 10 wrote:

  I have a combination of microsoft wireless keyboard and mouse connected to my laptop.  The mouse recently 'died' and replace the batteries with new Energizer batteries did not help. I bought a new Logitech mouse and installed the new USB connector and the mouse works perfectly.  However, the wireless keyboard does not work now.  If I reinstall the 'old' or the original USB, the wireless keyboard connector works fine.  The new mouse does not work with the original USBConnector.  So now I have two USB connectors that are connected to the computer to make the functional keyboard and mouse.  Is there a solution to eliminate one of the USB connectors?  I realize that the brand of the mouse and keyboard are different.  This is the problem and if so can it be fixed?

  Hi ECJ-10,

  Well, you answered your question yourself. They are different products, so you need 2 USB receivers.

  The alternative is to get a replacement of microsoft mouse if it is still under warranty, they usually do.

  Hope this helps.