Mysterious new user accounts

I recently discovered two new user accounts on my computer and no idea how they got there.  They have weird names - A65AECA2A06F4887AB00 and AE2640E6361B4955B850.  They are standard users, and it seems that they have created 4 minutes ago.  I use Norton 360 and I don't use WiFi.  I do virtually no download and rarely accept attachments from anyone.  I am running Windows 7.  These accounts appear in the Control Panel, but if you try to switch users, only my administrative accounts and no administrator will appear.  How can I understand whence came the these accounts?

Hello

Please follow the steps below.

Method 1:

I suggest you to download and run the latest Microsoft security on your computer Scanner and check if it helps:
http://www.Microsoft.com/security/scanner/en-us/default.aspx
Note: the data files that are infected must be cleaned only by removing the file completely, which means there is a risk of data loss.

Method 2:

To delete user accounts.

Click on the link below

http://Windows.Microsoft.com/is-is/Windows7/delete-a-user-account

Tags: Windows

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