NB100 - internet access disabled


Any comments on this issue, I do experience would be much appreciated!

I have a toshiba NB100, unused until a few days ago.

I've implemented it upwards in order to go online - access to broadband home hub I - and so went online for the first time using the built-in internet Explorer option.

The machine didn't have MacAfee on it and so I downloaded this, after having been online a few very brief times overall.

Now, when I try to go online using the Explorer, the following message appears - "Internet explorer has encountered a problem and needs to close." We are sorry for the inconvenience. "If you click on one of the two available options -"send error report"or"don't send", Internet Explorer simply stops. There is not the choice of the next shot, it just stops.

Is this a virus of exploitation? McAfee shows that there is no virus. I notice that the 'web address' that indicates when clicked on Internet Explorer (when it shows the message "problem") is not a generic address "google" but a very specific (it's of google.co.uk/followed by various numbers and numbers).

If one tries to "restore system" (IE restore to a point * before * the problem with internet access started occurring), this is not possible - it is perhaps also the virus running... one can only restore to a point after the problem occurred.

Any advice/help appreciated WD! Thank you!


Try another Web browser like Firefox.
For several days my IE (internet Explorer) automatically closes and I received some strange error messages
Now, I m using Firefox and everything works correctly.

I guess my explore IE is assigned a certain way maybe I have to reinstall again.

Tags: Toshiba

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