NB100 problem after bios update

I've updated the BIOS with the xp operating system. But I found something wrong with it.
1. the BACKSPACE keys and Fn (function) are no longer usable. And I go in the back to check, the keys cannot be used.
2. when I install the driver for the touchpad, there is a problem. The xp gives a noisy sound.
Who can help me to explain and solve these problems.
Thanks in advance!


If you are in the United Kingdom, I suggest that you contact the help below Center.


Perhaps with a Microsoft machine, you may have more luck than use on 'open source '.

Tags: Toshiba

Similar Questions



    Hi @STICKMAN5124,

    Nice day! Thank you for your participation in the Forums of HP Support! It is a great location to get resolutions and interact with experts from the community. It will be a pleasure to help you.

    I saw the post and understand that after only a bios updated cursor drops down due to a problem of scrolling.

    Impressive work, do the update of the bios. Kudos to you for this. It is a privilege to work with tech-savvy and technically competent customers like you and we greatly appreciate your business with HP. You have been great to work with.

    Please check in F2 diagnostics if the scrollbar works correctly. If Yes, then you can update the chipset drivers and http://hp.com/drivers touchpad drivers you can also consult with a mouse external further isolate the issue.

    You can also run diagnostics on the touchpad from this link by going to the UEFI F2 diagnostics: http://support.hp.com/in-en/document/c03467259 please run the complete components. If any component fails, please note the failure code. This is done to determine if the problem is hardware or software partners.

    If it passes and scrolling works very well, please perform these updates. If you are still having the same problem on page F2 UEFI (screen) then you could roll back bios after performing a hard reset. Link for the hard reset: http://support.hp.com/us-en/document/c01684768

    • Please perform this step to roll back bios.  Hold down the "Windows" key and the letter "B" at the same time, then press the power also button for about 5 seconds at the same time.

    I hope this helps. I would like to know how this happens. I hope the problem is solved without hassle and the unit works very well.

    Just to say thank youPlease click the ' Thumbs Up ' button to give a Kudos to appreciate my efforts to help me. If it helps, Please mark this "accepted Solution" because it will help many other people with the same problem to get it resolved without hassle.

    Now carefully and have a wonderful week ahead.

  • Re: Satellite L500D - boot problem after BIOS update

    I downloaded the new version of BIOS (v1.4) official Toshiba site to update my computer Satellite L500D (PSLK0A - 00U009). But after the update, Windows 7 cannot start, Windows logo appears for a while then it restarts automatically. Windows then goes into repair mode. I followed the instructions on the screen to fix. But it does not work.
    When I reinstalled Windows, the computer worked fine until Windows Update told me to restart the computer. The computer dies again.

    I think that this version of BIOS has a problem. I wonder if there is a way to downgrade the BIOS to the earlier version. I found some instructions on the net to use the Phoenix recovery disk, but I have no file disk and BIOS.
    Please Please HELP, very appreciate.


    Try to install the OS to help original Toshiba recovery image. After disabling automatic Microsoft updates to install. When you get the message about controlled initially available updates and install important updates only.

    Check it once more to see if the same thing will happen again. Display the results.

  • UEFI problem after BIOS update


    I've recently updated the version of BIOS for the Envy 15 J049TX.

    After the windows update shows "not properly configured SecureBoot.

    Please suggest a solution

    Hi Provost,

    I'm happy to announce that I have overcome the problem of activation of the SecureBoot. I saw an option in BIOS-> setting-> 'HP Factory loading key' Boot. After I loaded the default keys to toggle SecureBoot option has become active and I was able to activate SecureBoot. I applied the last update of the BIOS and has been able to activate SecureBoot successfully after the update.

    I wanted to know if this method is safe and that there can be no other effects on the other parts of the system.

    Thank you very much for the help.

  • Tecra 8100 problem after BIOS update

    I have a tecra 8100, 700 mhz with 256RAM,.
    and it works a treat, until I decided to update the BIOS, the date of the previous version was 1999!

    As I run an OS linux on this unit, I downloaded a version of the Bios boot image and loaded on startup, it reported the success of the update.

    My problem now is that the system starts fine but extremely short slow,.
    It takes 15 minutes to start and is virtually unusable.

    I ran several tests of comparative analysis and tests of memory of Hiram boot CD and the only problem in the report was my 700 CPU running at 114.82. And of couse running, the CPU runs at 100%.

    I deleted the cmos data and be restarted using the default BIOS settings.
    Long searched the net and cannot find an answer.

    Help, please.
    was soon Munka

    Post edited by: munka


    I visited the European driver of Toshiba page and found the latest version of BIOS that is 2, 50 - WIN.
    Do you use it?

    The BIOS can be updated only run under windows! That's why I m surprised that you were able to update the BIOS, the Linux operating system running on this computer.

    Try to download the most recent BIOS version and update as described on the help page of the BIOS update.


  • Satellite Pro A200 - problem after BIOS update


    Tried the BIOS update, got the screen blue, computer laptop doesn't work anymore, any chance I can reset the BIOS?
    Sorry for the vaugeness of the position enough to receive the message without reason below

    "Your message contains profanity or inappropriate language. In the interest of your fellow forum users, we ask you to change your message. »


    I'm sorry to hear that. It's a really bad situation now. Unfortunately, I do not believe there is something you can do alone and I'm afraid that you need professional help.
    The best thing you can do is to contact the nearest authorized service provider.

    They can help you.

  • Satellite A660 - 190 (PSAW0E) some problems after BIOS update

    After updating the BIOS for my Satellite A660, I have some problems with toshiba apps 2:

    * 1. HWSetup - is not working. When I try to open it there is an info: *.

    + "Microsoft Visual C++ Runtime Library
    + This application has requested the execution to terminate in an unusual way. +
    + Please contact the support team of the application for more information. » +

    * 2. FN key is not working *.
    (a) after the installation of the package of added value + Toshiba Wizard cards Flash Utility
    * When I hit FN keys I don't see the keyhelper on the screen, pressing FN + F6 or F7 or others - there is no action
    * the keys are not working and I can set up and then

    (b) after uninstalling VAP + Assistant Toshiba + cards Flash Utility
    * When I hit FN key I still don't see the keyhelper, but I can change for example brightness by pressing FN + F6 or F7
    * the keys work correctly, but I can't configure the

    Anyone can solve this problem WITHOUT having to reinstall the system?

    Toshiba Satellite A660-190 (PSAW0E)
    Microsoft Windows 7 Home Premium


    Try this:
    -Uninstall the VAP and Flash memory card Support utility
    -Install CCLeaner and clean the system and register using this tool
    -Now reboot the laptop and install the latest version of VAP. Use the VAP Advanced installation option and check if all the components of VAP are checked.
    -After installation of VAP, restart the laptop and test the FN keys.
    -If the FN buttons would not work, install Flash memory card Support utility.
    -Restart and test

  • Satellite P300 - problem after BIOS update

    I have:
    Satellite P300-20 b
    I updated my BIOS with this update of the BIOS of your site (30/04/09, 3, 40 - WIN version)
    My problem is:
    Loading and relocation of attempt of Windows, the following error message is fixed:

    "Technical information:
    STOP: 0 * 0000007 B(0*F78DE524,0*C0000034, 0*00000000, 0*00000000)'

    So I can't respond to a portable computer HARD drive, the HARD drive is defined in the BIOS.
    Also I checked the HARD drive on the virus, it's pure against viruses.

    Could you help me to update the BIOS to a working condition.

    Hey Buddy,

    This stop code means you use a bad SATA controller driver. The installation of XP, to integrate the SATA driver for install XP. There is a lot of discussion on this issue here in the forum.

    For Intel chipset, you will need to download Intel Storage Manager of Toshiba's official site and follow the instructions here to reinstall Windows with the SATA drivers:

    Solution replacement follow the instructions posted by peterk_1. Setting IDE mode instead of AHCI in the BIOS will help too :)

  • Satellite L500-1ZP - sound problem after bios update


    Yesterday the update of the bios is installed and everything went well. The only problem is when I now plug in my headphones, the sound also comes through the laptop speakers. Before the update to the bios that the headphones sound when I connected them.

    What can I do about it?

    I have Windows 7 x 64

    Thanks in advance.

    No problem, buddy! :)

    But thank you very much for this useful information!

  • Re: Satellite L500-1XL - display problem after BIOS update


    I recently received a Satellite L500-1XL, works fine until I gave it to my friend...
    The problem is that he has updated the bios to V 2.10 (don't know why) and since then, the image on the screen appears as 15.4 "even in the bios.

    Any ideas what could cause the problem?

    Thank you

    Can you please make a picture how he looks in and post here?
    2.10 is the right version and I really put t understand what is the problem.

    Toshiba welcome screen appears as usual?

  • IdeaPad Z500 brightness problem after bios update

    Hi, I have a Z500 Ideapad with a W8.1 installed on it. I have updated the bios to the latest version but after that I can't control the brightness level more. When I try to do it by pressing the shortcut key it trurns lowest brightness level and I can only fix by pressing the patch at the start of the laptop. I can't go back to the old version of the bios. What should I do? can anyone help please. Thank you

    You can update or reinstall the display driver and check that brightness is identical to the front.

    Steps to uninstall the display driver
    1. open Device Manager
    2. go to graphics cards, right-click, choose uninstall and then restart your computer.

    Download and install the latest video drivers at the bottom of the link given

  • boot problem after bios update

    I was recently asked to install a new update of the bios on my HP Envy 15.

    After that installing Windows 8.1 is turned on and the version of the bios detected is Insyde F.56

    However, before the update, I had a dual boot by Grub2 and now I am unable to run

    the versions of Linux installed in children partitions on the same drive.

    This version of the bios seems to me to prevent the loading of Grub2.

    Can you help me to solve it?

    That's exactly what I did before:

    (1) linking boot-repair a liveUSB / recommended repair.

    (2) press ESC during startup / press F9 / select Ubuntu in the boot menu / start Ubuntu / run Startup Repair / recommended repair.

    In the case that grub won't load and windows starts.

  • Problem AFTER BIOS update

    I recently bought a laptop HP dv4000 (dv4155cl) via ebay, and check when clicking on Help & Support system information display model number: dv4000 & product number: EC321UA #ABA loading. Then I discovered on the HP site that there is an update of the BIOS flash utility & new BIOS version F.17 where my BIOS showed as F.13, so I downloaded and flashed the new BIOS that worked perfectly, but NOW when I load help & Support on the start menu, it displays a number of model VIRGIN and s/o where the use of the product number to display? How can I fix it?

    Check and see if it is displayed correctly in your BIOS. There, you can start by pressing f10 at startup upward.

    If your info is still on display in the BIOS it may be repairable, but if the info is not listed you can try flashing the bios or flashing of the original version back there.

    If this does not work, it will have to be maintained to deal with the problem.

  • Precision T7500 boot problem after BIOS update

    Hi eveyone,

    I've recently updated the a15 BIOS on my Dell Precision T7500 machine and now when it starts, it tries to start for a few seconds, then stops. He did this 10 times and the number 3 and 4 are on the machine. Everyone recognizes this problem?

    Win 7 64 bit Service pack 1, 6 GB of RAM, recently updated the BIOS A09

    Thanks in advance


    3 + 4 = suspends to RAM Windows fallback status

    You can start in safe mode and disable all options sleep/hibernate?

  • Satellite A500 emit after bios update 1.50

    Hey guys and girls,

    I have some problems after the update of the bios. Before the update my laptop has been the scene of much smoother and everything was fine and dandy until Tempro told me to update my bios. The problem is that after the update, the temperature seems to be considerably higher as usual when I play the game (I am a gamer) and also all the games I play seems to be much slower than before (lower, gal frame rate). Before the update I could play Dragon Age Origins with 1366 x 768 with 4 x anti-aliasing and the only one that I could get the same performance with the graphic parameter above is on 800 x 600. Now, it is certainly a big problem for someone who is a graphics junkie when it comes to games.

    * What do you think I should do? *

    A. downgrade my bios for when I bought everything first? (I don't know what version of bios is if anyone knows the stock bios?)
    B. perform HARD drive recovery?
    C. clean install of Windows 7 64-bit?

    My laptop computer spec:

    Model name: Satellite A500
    Part number: PSAR3E-00N005EN
    Serial number: X9206227K
    OS version: Windows 7 64-bit Home Premium edition
    BIOS version: 1.50
    Physical memory: 4096MB RAM
    Graphics card: NVIDIA Geforce GT 230 M

    Any help with this is greatly appreciated.

    Post edited by: Poyzen

    Hi mate

    I think you had a version of BIOS 1.30
    In older versions of the BIOS update are not available on the Toshiba driver download page. Only ASP (partner) has access to these early BIOS versions

    In any case, I found an interesting thread:

    Not sure if it could be useful but check

    PS; the graphics card driver update is a good idea it too check

Maybe you are looking for

  • Satellite L350-170 does not restart after cancellation of HARD drive recovery

    I tried to restore using the hard drive option but then change your mind so I click on the Cancel button.He returned to the toshiba logo screen, then a screen came to say the start menu at the top and underneath it says I use the restore disc to inst

  • CD-Rom and display on the Satellite A100-237 questions

    One of you using this model of satellite in the face of problems with their CD device in reading, because in many cases, he doesn t even read CDs, although they are all new and untouched sometimes. My second problem is with the screen. I had my setti

  • Error: "Setup cannot copy the NTLDR file" installation of SP3

    original title: try to day XP Professional SP2 to SP3, but a 'copy' error "Setup cannot copy the file NTLDR. Try to XP Professional Service Pack 2 update for... SP3, with "The Wizard software update Installation" through "automatic Microsoft updates.

  • High speed CD

    I have Windows XP, home edition.  Problem, high speed CD does not work on my computer.  I have sp3 (latest service pack as far as I know).  Y at - there an update I can download to run high speed CD?

  • Problem of RDP that RdP does not connect

    Hello I have a problem in my network. After installing win 7 in allbe in my network, systesm disconnect from the network, I mean RdP isdo not connect not not after awhile, if I toggle power settings in the control panel never & never system areRDP co