Need audio does not play then moved to the new position for audio player

I have an audio player that has a custom calendar and the playhead. I use a start and stop drag to move the time line, but the only way I can do work is to play whenever I release the read head. I want to be arrested if the player is in pause mode and play if the player was playing.

Thanks in advance.

var XMLLoaded:XML = new XML();
XMLLoaded.ignoreWhite = true;
var timesLoaded:Number = 0;
this.createEmptyMovieClip ("sound_mc", this.getNextHighestDepth);
var sound_mc:Sound = new Sound();
var done: Boolean = false;
var XMLSnippits:XML = new XML();
var sStart:Array = new Array;
var sText:Array = new Array;
var sS;
var audioFileLoaded:Boolean = false;
var fileToLoadLink = _root.metaUrl;
var callFile:String;
var XMLMetaData:String;
var totalSecs:Number;
var snippitLength:Number;
var XMLTimer;
var soundLength;
var currentTime;
audioTime var;
var timeUpdate;
var amountLoaded;
var time;
the var position;
var timerStarted:String;
leftLimit var;
rightLimit var
var secLength:Number;
var min;
var dry;
var playHeadPlaying:Boolean = false;
var pausedInterval:Number;

play_btn._visible = true;
pause_btn._visible = false;
button_background._visible = true;
timeline.loader.audioLoaded._width = 0;
Dash._visible = false;
audioTotal._visible = false;
cTime._visible = false;

function startInterval (): Void {}
sS = setInterval (soundStatus, 100);
trace ("startInterval is Running");
}

function stopInterval (): Void {}
clearInterval (sS);
}

function soundStatus() {}
amountLoaded = sound_mc.getBytesLoaded () / sound_mc.getBytesTotal ();
time = sound_mc.duration;
position = sound_mc.position;
timeline.loader.audioLoaded._width = amountLoaded * 378;
timeline.playHead._x = position / hour * 378;
trace ("play Interval");
}

Load the Audio file

function loadAudioFile (): Void {}

trace ("loadAudioFile is executed");

XMLLoaded.onLoad = {function(bSuccess:Boolean):Void}
timerStarted = "no";
If {(bSuccess)
If (XMLLoaded.firstChild.childNodes [0] Sublst.ChildNodes(1).ChildNodes(0) [0] .nodeValue == 'Yes') {}
callFile = XMLLoaded.firstChild.childNodes [1] Sublst.ChildNodes(1).ChildNodes(0) [0] .nodeValue;
trace (timerStarted + "State of the timer");
clearInterval (XMLTimer);
audioFileLoaded = true;
sound_mc.loadSound (callFile, false);
startInterval();
getURL ("javascript:alert('"+callFile+"')", ");

sound_mc. OnLoad = function (bSucess:Boolean): Void {}
If {(bSucess)
This.Start ();
playHeadPlaying = true;
words.htmlText = "Please select a marker."
play_btn._visible = false;
pause_btn._visible = true;
button_background._visible = true;
timeline.playHead.enabled = true;
play_btn._alpha = 100;
play_btn.enabled = true;
button_background._alpha = 100;
clearInterval (XMLTimer);
If (snippitLength > 0) {}
addMarkers();
trace (snippitLength + "add markers");
} else {}
addTimer();
trace (snippitLength + "Add timer");
}
}
}

} else {}
if(timesLoaded == 10) {}
trace ("there was an error loading this file");
clearInterval (XMLTimer);
} else {}

}
}
}
}

function loadXML (): Void {}
XMLMetaData = XMLSnippits.firstChild.childNodes [2] Sublst.ChildNodes(1).ChildNodes(0) [0] .nodeValue;
XMLLoaded.load (XMLMetaData);
XMLLoaded.load("call-process-yes.xml");
timesLoaded += 1
trace ("XML has been loaded" + timesLoaded);
XMLTimer = setInterval (loadXML, 3000);
}

loadXML();
}

Load the XML of the Meta data
function fileAdded (): Void {}

trace (sStart);
timeline.playHead.enabled = false;
Words.html = true;

XMLSnippits.ignoreWhite = true;

XMLSnippits.onLoad = {function(bSucess:Boolean):Void}
If {(bSucess)
snippitLength = XMLSnippits.firstChild.childNodes [3].childNodes.length;
trace (snippitLength + "is the length");
for (var j: Number = 0; j < snippitLength; j ++) {}
sStart [j] = XMLSnippits.firstChild.childNodes [3] Sublst.ChildNodes(1).ChildNodes(0) [j] Sublst.ChildNodes(1).ChildNodes(0) [0] Sublst.ChildNodes(1).ChildNodes(0) [0] .nodeValue;
sText [j] = XMLSnippits.firstChild.childNodes [3] Sublst.ChildNodes(1).ChildNodes(0) [j] Sublst.ChildNodes(1).ChildNodes(0) [4] Sublst.ChildNodes(1).ChildNodes(0) [0] .nodeValue;
}
var sStart:Number = 53;
Send: var number = 234;
trace ("success");
getURL ("javascript:alert('"+fileToLoadLink+"')", ");
trace (sStart);
} else {}
trace ("Failed");
}
}

XMLSnippits.load (fileToLoadLink);
XMLSnippits.load ('call-meta - data .xml');

}

sound_mc.onSoundComplete = function (): Void {}
finished = true;
play_btn._visible = true;
pause_btn._visible = false;
words.htmlText = "Please select a marker."

}

play_btn.onRelease = function (): Void {}
{if (audioFileLoaded)}
{if (finished)}
sound_mc. Start();
finished = false;
} else {}
sound_mc. Stop();
sound_mc. Start(sound_mc.position/1000);
}
pause_btn._visible = true;
play_btn._visible = false;
playHeadPlaying = true;
clearInterval (pausedInterval);
} else {}
loadAudioFile();
words.htmlText = "load your call."
play_btn._alpha = 45;
play_btn. Enabled = false;
button_background._alpha = 45;
}
trace (sStart + "is the sStart table");
}

pause_btn.onRelease = function (): Void {}

sound_mc. Stop();
pause_btn._visible = false;
play_btn._visible = true;
playHeadPlaying = false;
pausedInterval = setInterval (updatePlayHead, 100);
}

timeline.playHead.onPress = function (): Void {}
startDragger();

}

timeline.playHead.onRelease = function (): Void {}
stopDragger();
{if (playHeadPlaying)}

} else {}
sound_mc. Stop
}

}

timeline.playHead.onReleaseOutside = function (): Void {}
stopDragger();
}

function startDragger (): Void {}
stopInterval();
leftLimit = timeline.loader._x;
rightLimit = timeline.loader._width + timeline.loader._x;
sound_mc. Stop();
play_btn._visible = false;
pause_btn._visible = true;
startDrag (timeline.playHead, false, leftLimit, timeline.loader._y, rightLimit, timeline.loader._y);

}

function stopDragger (): Void {}
soundLength = sound_mc.duration / 1000;
stopDrag();
sound_mc. Start (timeline.playHead._x/timeline._width * soundLength);
trace ("seconds equal:" + timeline.playHead._x/timeline._width * soundLength);
startInterval();
}

function addMarkers (): Void {}
totalSecs = XMLSnippits.firstChild.childNodes [1] Sublst.ChildNodes(1).ChildNodes(0) [0] .nodeValue;
secLength = timeline.loader._width / totalSecs;
for (var i: Number = 0; i < sStart.length; i ++) {}
timeline.loader.attachMovie ("marker", "marker" + I, i);
Timeline.loader ["Marker" + i] ._x = sStart [i] * secLength;
Timeline.loader ["Marker" + i] ._y = - 3;
trace (i);
trace ("marker" + i + "fact");
trace (timeline.loader ["marker" + i] ._name);
}
}
function addTimer (): Void {}
timeUpdate = setInterval (checkTime, 500);
audioTime = convertSecs(sound_mc.duration/1000);
audioTotal.text = audioTime;
trace (CurrentTime);
Words._visible = false;
Dash._visible = true;
cTime._visible = true;
audioTotal._visible = true;
}

function convertSecs(sec:Number):String {}
s = Math.round (sec);
min = Math.floor (sec/60);
s = s - (min * 60);
seconds = String (Math.round(secs*100)/100);
If ((dry) Number < 10) {}
seconds = '0' + dry;
}
"return min +": "+ seconds;
}

function checkTime (): Void {}
currentTime = convertSecs(sound_mc.position/1000);
cTime.text = currentTime;
}

function updatePlayHead (): Void {}

}
fileAdded();

Advertisement

Clear your pausedInterval.

Tags: Adobe Animate

Similar Questions

  • Audio does not play when you press the arrow keys.

    Hello

    When I'm working on a project and I press the left or right side of the keyboard arrow keys to move a picture in the timeline, the audio does not play.

    He used to play and also appear in the audiometer as a level, but recently he has ceased to be. Maybe it was because of an update?

    Is it possible to turn it back on? Maybe I hit a button by accident and disabled the function.

    If it is due to an update, is there a way to revert to a previous version?

    Looking forward to you soon.

    Thank you for your time and help in advance.

    All the best

    George

    Mac OS X El Capitan 10.11.1

    iMac 27 inches, end of 2013

    Processor Intel Core i7 3.5GHz

    16GB 1600 MHz DDR3 memory

    NVIDIA GeForce GTX 780M 4096MB graphics

    First Pro CC 2015.1

    9.1.0 (version 174)

    Please let me know if you need more information and I will be happy to provide it.

    Try pressing SHIFT + S, which is the shortcut for "toggle Audio while Scrubbing."

  • my window media does not play wen I insert the dvd disc it say that a compatiable device is not install please tell me what I need to do thanks.

    Hello my pblem is that my Windows media player does not play wen I insert my dvd disc it say that a compatiable device is not installed please help me thanks in advance

    Hello

    Try this - Panel - Device Manager - CD/DVD - double-click on the device - driver tab - click
    Update the drivers (this will probably do nothing) - then RIGHT click the drive - UNINSTALL - REBOOT
    This will refresh the default driver stack. Even if the reader does not appear to continue below.

    Then, work your way through these - don't forget the drive might be bad, could be a loose cable or
    slight corrosion on the contacts (usually for a laptop) and other issues.

    Your CD or DVD drive is missing or is not recognized by Windows or other programs
    http://support.microsoft.com/kb/314060 - a Mr Fixit

    The CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista
    http://support.Microsoft.com/kb/929461

    When you insert a CD or a DVD, Windows Vista may not recognize the disc
    http://support.Microsoft.com/kb/939052

    Your CD or DVD drive cannot read or write media - A Mr Fixit
    http://support.Microsoft.com/GP/cd_dvd_drive_problems

    CD/DVD drive does not appear in Windows Vista, or you receive this error during the installation of Windows Vista after booting from the DVD (AHCI)
    http://support.Microsoft.com/kb/952951
    Drive CD - R or CD - RW Drive is not recognized as a recordable device
    http://support.Microsoft.com/kb/316529/

    Hardware devices not detected or not working - A Mr Fixit
    http://support.Microsoft.com/GP/hardware_device_problems

    Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
    ends. Remove and replace, do not just tight. For laptops, you can often clean power and
    contacts data with a pencil eraser.

    Hope these helps.
    Rob - bicycle - Mark Twain said it is good.

  • DVD autorun.exe opens main html.menu very well, but when click on hyperlink in the menu it opens the new tab, but does not play a video, but the video html works directely

    Autorun.exe DVD opens with main menu.html. then when I click 1. HTML which is ment to start (from the main menu.html) only to open a white page only and plays not the file using src = flvplayer.swf player flash video. (it works on all other browsers) fine. Installed the flash plugin but still does not not in Fire fox. But when I navigate to the root of the cd and click 1. HTML it opens and plays very well, but do does not form the main menu.html. any help would be grat

    Thank you

    In your main.html:

    • What is the URL in the address bar?
    • What is the URL of the link?
  • WMV file does not play when loading on the web... but file system work?

    I have a MOV file that I converted using FFMPEG (are there better tools for this?).  When I open the file in windows Explorer, works fine, but when I copy it to a virtual directory and access it via the HTTP protocol, all of a sudden WMP 11 does not seem to recognize the file and he throws some sort of abstract error which brings me here:

    http://www.Microsoft.com/windows/windowsmedia/player/Webhelp/default.aspx?&mpver=11.0.6002.18311&ID=C00D11B1&ContextId=71&OriginalID=C00D07E2

    Riddle me this: what could possibly cause this?  Either way, I tried to load the file into Windows Movie Maker, but it crashed it.  Well, wasn't so much a 'crash'... modal dialogue saying 'Import' appears and essentially takes over the machine.  I can't click anywhere wiothout get a "Ding" of the OS and my last resort was to end task.

    I never knew what the problem was... the file was fine.  I could open in WMP11 via file-> open and file-> open location, pointing to the same location over HTTP (virtual directory), raised problems.

    It should be noted that boththelinks provide information... If anything, I would say that it is the network at the suggestion of network, but the server was definitely upward - I had a feeling he might have something to do with codecs... maybe the server was to launch a crazy MIME type.

    I think that we have finished upload the video to YouTube and go with it.

  • XP does not start, unable to run the command line for the clean boot

    Hello

    For the last two weeks, I've been unable to boot XP, caused by a virus, I think. I can get into safe mode, but stopped to run antivirus software because I said that I don't have the appropriate privileges. There is no system restore points available, and I think that my computer is too old for me to ask the manufacturer (HP) for an OEM drive.

    Now that I found this forum, I decided to try the suggestion of the thread stickied for a clean boot, but I can't even click on RUN and load the command prompt. I click, but nothing happens. Many programs in safe mode did the same thing for me.

    Is there another way to enter the guest so I can try to get a clean boot? Is there another way to access msconfig? I read here that I can click on F10 to try HP and XP 'factory re - install', but the HP splash screen is no longer, perhaps due to a new card mother MSI, I put a few months ago. Any help?

    If all else fails, I buy a Windows 7 Upgrade disk and which will still work? Or would I need to buy the complete installation of W7 to "clean up" my system?

    Thank you.

    Jacob S.,.
    Thanks for posting with us.  Have you tried to run MSConfig from safe mode?  If the immediate window does not work, you can right click on your taskbar and start the Task Manager.  From there, you can select file > new task > and then type msconfig in the window.

    With respect to obtaining OEM disc, you may be able to buy them from HP, but since you have replaced the motherboard and then the OEM disc probably does not work.  You should check with HP on this one.

    If you buy the upgrade to Windows 7 you can do a clean install, but it should be started from Windows.  You insert the DVD in the drive so that the desktop, and then select the custom Setup to perform a clean installation.  It will validate your XP before you start the installation.

    Now if you think that your PC has a virus (which it sounds like it might) then you can try using a free online virus scan.  You should be able to run one of them without blocking.  Also, make sure that you log on with an administrator account.  Here is a link to a scan online, that you can try, or you can search bing for others that are out there.
    http://OneCare.live.com/site/en-us/default.htm Mike - Engineer Support Microsoft Answers
    Visit our Microsoft answers feedback Forum and let us know what you think.

  • Satellite M45 - does not start after restoration on the new HARD drive

    I installed a new PATA 250 GB HDD on my pc. The BIOS is configured to boot from CD/DVD. Toshiba Recovery disk started cold, start follow-up statement to load a new system on the HARD drive. He made a (quick) format on the HARD drive, spent 50 minutes, copy the files from the CD to the new HARD drive. Followed the instructions to remove the CD and reboot the pc. Did. I get the Toshiba homepage for 2-3 seconds, and then I get a white screen with a white block cursor in the upper corner of the LH of the screen. Looks like it does not find the block on the HARD disk?
    The procedure of collection 3 times with the same results. Checked the BIOS to check that it is configured to boot from the HARD disk after installation.

    The recovery CD is blank. Never used because I bought the PC (3.5 years). Put the new HARD drive in a USB enclosure and formatted with Windows, tried again with the same result? Put the old HDD, PC starts and works very well. Put the live CD Knoppix and boot from that, works very well. See the new HARD drive.

    Thus, any suggestions are appreciated. The recovery CD Toshiba is defective? In any case to test?

    Thank you
    -J

    Hello

    Sounds like a problem with the recovery disk or the new HARD disk if your computer starts up fine with the old HARD drive...

    In your case before you start a lengthy discussion, you should try a Microsoft Windows disk to install Windows. If he work it seems that only the recovery disk is defective.

    Otherwise, the HARD disk must be defective. Maybe a bad sector or something else

  • using the player for years, this new version available message, choose update, update failed. current version now does not, uninstalled attempted to load the new version of the download site. Download did not say the latest version already exists but is n

    IV ' e use player for years. received message new version available. has chosen the update failed. current version does not now. Drive not installed. I tried downloading newer version of site download failed saying existed, but it doesn't. Help?

    You can try to use this tool first remove all traces of your computer:

    http://labs.Adobe.com/downloads/acrobatcleaner.html

    Then you can download the complete player offline installer from

    http://get.Adobe.com/reader/Enterprise/

    After downloading, restart your computer and run the Setup program before anything else.

  • Lightroom CC does not allow me to enter the new name of profile for export to ColorChecker

    I have the latest version of the Lightroom CC running on Windows 8.1.  I bought a passport from X - Rite ColorChecker (CH) today and installed the software that came with it.  With the help of my Nikon D7100, I took a gross picture of me holding the CH in my hand and then imported it (.) NEF file) in my LR library (selected the copy option in the import window).  Then, I went to the region to develop for the same imported photo.  Subsequently, I clicked on the file menu-> export-> ColorChecker Passport now to create a new profile.  The LR never gave me a chance to enter a profile name, in other words, it never displays the popup dialog window enter the name of the DNG profile.  However, it has created a new custom profile named 'profile '. I can see it on the camera Calibration tab.  I tried to redo the same process, and he said you want to substitute the present 'profile'.

    How can I get the popup dialog enter the name of the upcoming DNG profile?

    X Rite has not updated the Lightroom Plugin for 2011, and it seems that some users have problems with Windows 8, 8.1 and 10. The link below is what I proposed to a single user. The poster did not, so I don't know if it was ever resolved. It works very well on my system Windows 7 using LR 2015.1.1 is most likely a problem of Windows compatibility.

    Re: File - export with Preset question (Lightroom CC)

    Another thing you can try is to put the program file Passport.exe is running in compatibility mode of Windows 7.  Go to the location of folder below and make a right-click on the Passport.exe of the file, then select Properties. Go to the Compatibility tab and check "run this program in compatibility mode for and select"Windows 7"in the drop-down list box (see below)."

    C:\Users\NAME\AppData\Roaming\Adobe\Lightroom\Modules\XRiteColorCheckerPassport.lrplugin\w in

  • Windows does not restart after you install the new hard drive.

    Hi, I upgraded from 100 gig 250 gig drive hard nice clean installation, worked perfect. Turn off the laptop, turn back on and only bios are accessible, without window, just a black screen with a small white bar flashing at the top of the screen. Put old drive in, everything works fine and in disk management the new shows drive but are not accessible? Anyone got a clue?

    Now I found the answer to my problem. Acer Aspire9802 WKMI recovery allows only 32 GB max loading mbr, therefore partitioned readers with a free majorgeeks.com partitioner and ye he

    The free program, I called EASUS PARTITION MASTER, dead easy to use for a novice like me! and with an instruction book complete in pdf format

    every 4 years, 21 '' screen singin' and laptop dance - now considered to be old!

    I guess if the sata drive is the same sata version as controller on your laptop, that's to say sata 1 or 2 or 3
    And if a later version of the sata it's backward compatible?

    Use the utility disk provided by the manufacturer of the drive check

  • Flex app does not work when moved from the original location

    I'm doing a gallery of images in flex. It works when I run it in Flex Builder perfectly fine. Files html and swf works perfectly well open in any browser too, but ONLY when these files and all related files are open to the default location where the application has been generated in bin-debug folder. When I export a generation to another folder, the swf file loads but no other information from the display of the xml file. I tried to set all paths reference files (that is, the xml language) in the flex application to the absolute exact location on the server, and it did not work when I downloaded it on the server.

    I tried several approaches from scratch and they all arrive at the same question. I work with a teaching for Flex Builder License, I'm not sure if they jip you on those and ruin the compiled swf.

    Help, please! I'm losing my mind on that. I think it has to do with something else, in addition to the code because it works fine when I click 'Run', but if someone thinks it is helps for the zip code let me know.

    Often this is because you must add the - use-network = true compiler option in FlexBuilder menu bar:

    Project - Properties - Flex Compiler - additional compiler arguments:

    Add - use-network = true, and then recompile and post back to the server, should work fine.

    Note: If you create a "Release" version and move elsewhere on your local computer, you may need to add - use-network = true, and then recompile the application to access local resources outside the Flex Builder environment.

    If this post answers your question or assistance, please mark it as such.

  • Toshiba TV8245 - MediaPlayer does not play long movie to the end

    Hello
    I use the TV TV8245
    I want to take this to a presentation

    I create a ddd.wmv file. This file is located on a storage DLNA.
    I see this film one I can play this with MediaPlayer
    But at the end of the stop of the film and is NOT from the beginning.
    How can I fix with TV

    1. I create a movie file very Long
    2. I copy several files in the same directory

    The problem is very long film the file size is so BIG
    More one the Loding to the following decoding file is 1 Minute

    Anyone have an idea how I can solve this
    Kind regards
    Rog

    Hello again

    I have test it with photo.
    But this problem is after loading the image next I see on the screen the text of decoding for 2 seconds.

    How do I turn off this message...

    THX for the help

  • Embed the video does not stop when moving to the next slide...

    Hello

    I have a swf file that has 10 slides.

    2 blades have video integrated inside. His works well when I look at continlusly and better bandwidth, but when I tried on lower bandwidth then the video takes time to appear. On average while when clicked on the next slide to ignore the video, overlapping sound happens.

    So what are the best way to stop the previous video of the slide with voice so overcome that problem.

    Please let me know.

    Thank you

    Jonathan morsa

    Have you tried using Insert > FLV or F4V option to see if it works differently to you regarding audio turn off when you switch to the next slide in the file?

    Insofar as the loading time of your videos, try adjusting your project to a higher percentage preloader, for example 50% or more.  However, in general, I would say that you don't place video files even moderately heavy on the slides to the beginning of your project.

  • When you select a contact in your contacts list which does not use an iPhone, are the menu options for this contact that is supposed to display text green or blue?

    Hi there, this is not necessarily a problem, but I was wondering if you could awnswer this. I recently adding some new contacts to my contact list, who are both using android phones is said by the way and noticed that options for these contacts, such as: Send Message, share contact, add to Favorites, block this caller, as well as the options of call and text, are all displayed in blue text. I could have sworn at a certain point my contact options were displayed in green text for users of android and blue text only if this contact was using an iPhone. So I looked through my contacts, I needed to update some of my contacts anyway information and discovered that even the options of contact for non-iPhone users were posted in a blue text. I know that iMessage is always displayed in blue, and that regular messages always appear green, it is always the case when I text someone. I know that's really not a big deal, but still when I really could have sworn that the colors are different depending on whether my contacts using iPhones or not. Don't know if a blue font for the selection of these options would have is part of an update or not, or if it was always supposed to be the appearance of these options. If you could tell me what colors your iPhones display when you select a contact from your contact list, and if this would be something that would be possible to change if these colors are supposed to differ, it would be highly appreciated. Thank you for taking the time to read this, once again, I know this is really not very problematic, but I am always curious about it. Thanks to a bouquet.

    This text is blue, no matter that the person has an iPhone, Android phone, landline phone or not phone. Contacts don't 'knows' what kind of phone is connected to the number.

  • Creative cloud does not appear purchuased apps on the new laptop computer

    Hello, recently I changed the laptop, and after installing the creative cloud Office, I discovered that any purchased apps are listed in it after I have connected with Adobe ID I have a confirmation e-mail that I bought Adobe Illustration plan year, but it is not reflected in the desktop application. What should I do?

    Your subscription to cloud shows correctly on your account page?

    https://www.adobe.com/account.html for subscriptions on your page from Adobe

    If you have more than one email, you will be sure that you use the right Adobe ID?

    .

    If Yes

    Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

    -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

    -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

    -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

    -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

    -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

    -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

    .

    If no

    This is an open forum, Adobe support... you need Adobe personnel to help

    Adobe contact information - http://helpx.adobe.com/contact.html

    Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

    -Select your product and what you need help with

    -Click on the blue box "still need help? Contact us. "

Maybe you are looking for