Need help for - LifeCam.exe has encountered a problem and needs to close. We are sorry for the inconvenience.

Trying to get my Microsoft Life Cam HD5000 video work.  He worked until a week on Windows XP there and all of a sudden stopped sending this message

LifeCam.exe has encountered a problem and needs to close. We are sorry for the inconvenience.

I uninstalled the program and reinstalled and this notice appears again with this 'mistake' being

AppName: lifecam.exe AppVer: 3.60.253.0 ModName: kernel32.dll

Any ideas on how to fix as all drivers are up-to-date and update of the software.   As mentioned he wasn't working a week so there is no idea why the video suddenly stopped.

Concerned

Hi Concerned25,

This problem may occur if you have one of the programs listed below, installed in conjunction with the lifecam.

Earthlink total access.

Venturi VClient

Nero

Studio9 Pinnacle systems software

F-Secure internet security

Dell Web cyber coach

AOL or Yahoo toolbar

FixIt utility.

To solve this problem and find workarounds, see the link below.

http://support.Microsoft.com/kb/953692

Tags: Windows

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