Need help to reinstall windows

Hi, I have a few little problems and I wud appreciate really any help.

Information on the machine:

OS: Windows 7 Home premx64, factory loaded.

Model: HP Envy 1010sa 6

Error 1: HDD not found in windows setup mode

Error 2: not found portable cd/dvd drive in windows setup mode

problems explained:

When I got this machine, it came formatted as a drive only, as I prefer diving windows drive (100 GB) and the rest of the space (400 GB) for my other files, so I decided to create my own partition and reinstall windows. BUT when I got back to reinstall... He cudnt find my HARD drive, then I updated my bios to e.16 and made the cd/dvd drive first boot floppy and restart, now it can't even find my cd/dvd player... Please help.

AHA GouroB, then you are in the United Kingdom, I should be able to treaties which, as I am from there myself, but I have lived in the United States during the past 25 years.  Even if we get stuck, we know where to turn to for additional assistance.

(I could start putting the letter 'u' in a few words, just for color )

Well I have a unit like yours, same family, but I have the i5 processor and not the i7, makes no difference to what you're trying to do.

If my research is good that you did not buy a unit with 1 hard drive but rather 2, however the 2nd is a small solid state Msata SSD drive which is used as a Cache drive to speed up performance, he does this by using the Intel Rapid storage, and it shows on my own, which still has the original HP configuration I have cache drive & there RAID 0 on it, all controlled by the Intel rapid storage app, you can download the form where are your drivers.

BTW, it seems that you already have the latest e.16 BIOS.

Here is a link to a doc explaining the disk hard Setup http://support.hp.com/us-en/document/c03192147

Here's one just on SSD drives http://support.hp.com/us-en/document/c02435719

and if you go to your portable HP Softpaq download page you will find downloads for the Intel Rapid storage and diagnostics UEFI F2, including how to set up if you lost.

http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?OS=4063 & LC = on & CC = UK & DLC = in & sw_lang = & Product = 5281365 #N642

In my BIOS under BOOT the first 3, I have just mentioned are:

Portable hard drive

USB disk on key/USB hard drive

CD/DVD ROM USB drive

Looks like you may have removed some of the features provided with this unit, but you should be able to get them back, even if it means get the recovery media factory HP available on the same site.

Your laptop has a Setup more complex and delicate that a single normal HDD notebook PIN without a cache mSATA drive, I think that you can be best served by returning to the configuration of HP and the addition of an external drive for extra storage.

It really runs faster with the work disk cache.

Now, here is a picture I took of the Intel Rapid storage technology application in my control panel

I hope it's useful, I know you want to get there using your Microsoft Picture & if you want to keep trying to do that I understand, but I think that you need someone for you there.

Good luck.

Tags: Notebooks

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