Need help to solve the problem on my Satellite U500 PSU9ME
Dear Toshiba
I've always used laptops for years working time or personal laptops; I decided to change Toshiba because I hear a lot how they are and high quality!
Since I bought my laptop and I'm having all sorts of problems with it!
1. 1st day I bought the laptop, the screen started black out on me and come back several times, I went to the dealer who has replaced for me right now, but the replacement does the same thing for a while even with the bios and drivers updated and then after a few days it worked fine.
2. I've updated of bios easily to v1.6 and now 1.7 released and I tried hard updated but the update won t work at all, it keeps stuck to the CMD screen.
3 today, I had a massage from warning saying that the problem with the cooling system has been detected and I need to return it to the service!
I'll take it tomorrow at the service, but the laptop was purchased on March 24, 2010 only! And it has been registered online on March 26, 2010;
The service will open and check it out or fix it but it is neither normal nor acceptable when a laptop cost me almost 1200USD and worked less than 2 months and the experience of this.
I have didn't even use it again as heavy I used to other brands which has never had a single issue!
This does not mean your laptops are bad, but IE please help and provide solutions or maybe this model needs an urgent review!
Thank you!
Model: SATELLITE U500
> 1. 1st day, I bought the laptop, the screen started black out on me and come back several times, I went to the dealer who has replaced for me right now, but the replacement does the same thing for a while even with the bios and drivers updated and then after a few days it worked fine.
Seems, that it was a software issue since I noticed a similar problem after receiving some updates from Microsoft is the updated graphics driver
> 2. I have updated to bios easily to v1.6 and now 1.7 released and I tried hard updated but the update won t work at all, it keeps stuck to the CMD screen.
Wonder why you n t read the FAQ/HowTo section in this forum.
Here you can find the BIOS update HowTo!
http://forums.computers.Toshiba-Europe.com/forums/Ann.jspa?annID=60
> 3. Today, I got a massage from warning saying that the problem with the cooling system has been detected and I need to return it to the service!
Seems the cooling starts module malfunction the ASP technician should help you
> The service will open and check it out or fix it but it is neither normal nor acceptable when a laptop cost me almost 1200USD and worked less than 2 months and the experience of it all.
You're right, this is not normal cell behavior but it must be said that it s a machine and the machine could begin to malfunction it s nothing unusual and in your case, it was simply bad luck that happened after a short time of use
I had a Toshiba laptop for 6 years and guest what? It s work great since the day of purchase trees
Good day...
Tags: Toshiba
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