Need help with activation of the CC training plan

Hey, I made a purchase order for a comprehensive cloud was created for students and teachers two weeks ago.

1.5 week ago , made the payment but I do not have any new informations and I still can not use any application.

Track version was released. CC cannont find my subsrciption associated with my Adobe ID

Last email that I received said I'll be getting another within 24 hours, still no response.

Order No. AD001694082EDPL

Support information can not help with this problem.

Customer support Adobe please help!

Hi gregnawrat,

My apologies for the delay in response.

I just checked your account and found that you have tried to make the payment by Paypal, Paypal however rejected the transaction.

Please check with them and place a new order, this order is not yet confirmed.

I hope this helps!

Tags: Adobe

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