Need help with DVD drive - Qosmio G30

Hello

Sorry, my English is so bad. I need your help. I have a Qosmio G30 (PQG32E) and I have a problem in the DVD player. I see a (!) instead of the DVD drive in Device Manager. I think it's a problem with the driver. I don't know what I can do to solve this problem.

Please can you help me?

Perhaps this problem can be solved very easily.
Have you noticed a code error 31 or 32?

Possibly a registry entry is corrupted.
Go into the registry and delete the Upperfilters and Lowerfilters completely from the following registry key values:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

Remove the drive from Device Manager CD/DVD, and then restart the laptop.

I would appreciate any comments from you.

Good luck

Tags: Toshiba

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