need help with my computer
I have a toshiba and it has been changed to windows vista it has windows xp on it... its works well for a while and now I'm get spyware to appear on my screen and do not let me use a lot of my programs... How do I restore the factory on here to solve this problem, because I can't delete it out of my system and I do not have a disk to restore my computer... What can I do? Please help me thanks.
I will try to use the (link above) malicious software removal tool to analyze the threat. If you need to do this in safe mode. vader95 Windows 95-7 office 97 - 2010 Ubuntu 9.10 - 10.10
Please help me with my computer speakers, once my registration, they are on, and the next time, they're gone! I don't hear anything, not even a song on you-tube. Any advice/help will be greatly appreciated. Thanking you in advance, Margie
1. What is the operating system installed on your computer?
2. What is the brand and model of your computer?
3. were there any changes made to the computer before the show?
Please follow the steps from the link and check that it works very well.
No sound in Windows
I just restored my computer to the State of the box and he keeps blue screening. Every code is different.
Sometimes randomly when the computer is running.
I checked the hard drive and ram, both are very good. Here's the latest report of the blue screen.
Signature of the problem:
Problem event name: BlueScreen
OS version: 6.0.6000.2.0.0.768.3
Locale ID: 1033
More information about the problem:
OS version: 6_0_6000
Service Pack: 0_0
Files helping to describe the problem:
It's a Toshiba A215-S4747 laptop running vista 32 bit. I think it's a driver problem, but cannot find the source.
I have restored this 'thing' 3 times now and he keeps doing.
If you need search malware here's my recommendations - they will allow you to
scrutiny and the withdrawal without ending up with a load of spyware programs running
resident who can cause as many questions as the malware and may be harder to detect as
No one program cannot be used to detect and remove any malware. Added that often easy
to detect malicious software often comes with a much harder to detect and remove the payload. Then
its best to be thorough than paying the high price later now too. Check with them to one
extreme overkill point and then run the cleaning only when you are sure that the system is clean.
It can be made repeatedly in Mode safe - F8 tap that you start, however, you must also run
the regular windows when you can.
TDSSKiller.exe. - Download the desktop - so go ahead and right-click on it - RUN AS ADMIN
It will display all the infections in the report after you run - if it will not run changed the name of
TDSSKiller.exe to tdsskiller.com. If she finds something or not does not mean that you should not
check with the other methods below.
Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone.
(If Rootkits run UnHackMe)
Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
Malwarebytes - free
SuperAntiSpyware Portable Scanner - free
Run the malware removal tool from Microsoft
Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.
You should get this tool and its updates via Windows updates - if necessary, you can
Download it here.
Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
(Then run MRT as shown above.)
Microsoft Malicious - 32-bit removal tool
Microsoft Malicious removal tool - 64 bit
also install Prevx to be sure that it is all gone.
Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
Prevx - Home - free - small, fast, exceptional CLOUD protection, working with others
security programs. It is a single scanner, VERY EFFICIENT, if it finds something to come back
here or use Google to see how to remove.
Choice of PCmag editor - Prevx-
Try the demo version of Hitman Pro:
Hitman Pro is a second scanner reviews, designed to save your computer from malicious software
(viruses, Trojans, rootkits, etc.). who infected your computer despite safe
what you have done (such as antivirus, firewall, etc.).
If necessary here are some free online scanners to help the
Original version is now replaced by the Microsoft Safety Scanner
Microsoft safety scanner
Other tests free online
After the removal of malicious programs:
Also follow these steps for the General corruption of cleaning and repair/replace damaged/missing
Start - type this into the search-> find COMMAND to top box and RIGHT CLICK-
RUN AS ADMIN
Enter this at the command prompt - sfc/scannow
How to analyze the log file entries that the Microsoft Windows Resource Checker
(SFC.exe) program generates in Windows Vista cbs.log
Run checkdisk - schedule it to run at the next startup, then apply OK then restart your way.
How to run the check disk at startup in Vista
If we find Rootkits use this thread and other suggestions. (Run UnHackMe)
If necessary AFTER you are sure that the machine is clean of any malware. (DO NOT USE IF)
MALWARE IS STILL PRESENT).
You can try a repair install or an upgrade in Place.
You can use another DVD that aren't copy protected but you you need to own
Product key. It must be the same version 32 or 64 BIT Vista OEM. Also the system
machine to usually sell the cheap disk since you already own Windows. Don't forget to make a
good backup or 3 (security in redundancy).
This tells you how to access the System Recovery Options and/or a Vista DVD
How to perform a repair for Vista Installation
For extreme cases:
This traditional antivirus analysis does not always detect. Because the Norton Power Eraser
uses aggressive methods to detect these threats, there is a risk that it can select some
legitimate programs for removal. You should use this tool very carefully and only after
you have exhausted other options.
If you are in North America, you can call 866-727-2338 for virus and spyware help
infections. See http://www.microsoft.com/protect/support/default.mspx for more details. For
international information, see your subsidiary local Support site.
Microsoft support - Virus and Security Solution Center
I hope this helps.
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">->
This just happened to me because my computer has been built up and tested in the last month. I was in the middle of work on an assignment for the class online and just froze. I couldn't use the mouse or keys and was forced to hit the reset button on the front of my computer. I use Windows 7 Ultimate with all updates. I have the Intel Core i5 quad core processor and PCI Express card Asus Geforce GTX 550Ti 2.0 and 4 GB of memory hardware. It is the copy of the event viewer. I will list all the codes that concern as well. This is the entire code format: (this has happened before, so I need to know why it happened and how I fix so it does not happen.) Thank you very much for your help! Ernie Mink
You get a Blue Screen of Death (BSOD) error?
A 41 event is used to signal that something unexpected has happened that prevent Windows to close properly. This problem may be caused, if some hardware drivers are not updated.
I suggest for the link and follow the steps in the article based on different scenarios.
Of core Windows event error ID 41 'the system has rebooted without cleanly close the first' in Windows 8, Windows Server 2012, Windows 7 or Windows Server 2008 R2
Crashes Windows or freezes
Note: The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.
Hope this solves the problem. If the problem persists, you can write to us and we will be happy to help you further.
When I try to read a cd or dvd (did not use this material in a year) my computer don't "see" the disc. I used to have a pop-up window asking me 'what do you do with that?' this window no longer displayed. I tried microsoft 'Fix - it', he says that the cd/dvd is working correctly; a clean boot, has not helped either. Have not reinstalled the driver... ideas?
Welcome to the Microsoft Community Forums.
According to the description, it seems that you are havin problems with playback option Autoplay not activated during playback of CD/DVD. I'll be happy to help you with this problem.
AutoPlay lets you choose which program to use for different types of digital media, such as CDs of music or photos from your digital camera.
-Did you do changes on the computer before this problem?
I suggest you to follow the steps from the link and check if the problem persists.
The Autorun feature or the AutoPlay feature does not work when you insert a CD-ROM into the CD drive
To do: Important this section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:
How to back up and restore the registry in Windows
I hope this helps. Try the above steps and get back to us for assistance. We will be happy to help you.
I recently set up my BIOS after upgrade to win 8.1 to win 10 and he recommended that I put in place a "administrator password" and "power on password". What are the differences and how do I get rid of them!
I can not go in the BIOS (Insydh20 3.7) more by pressing ESC and because of this, I can't reboot my OS now because of that, because I ALSO had the BLACK SCREEN OF DEATH! Someone help me please! My passwords are:
Admin: ($ 0 4r! c @)
Market: 9 q$ R? g. @.
When I enter a wrong password I get this code: 67072996
I would REALLY APPRECIATE all your help. Thanks in advance!
Please read the first post on the link below for what to do with the system off (halt) code given by the PC.
Please please I want registered my cell phone under warranty, but I put t how I right there.
Please, help me to do it.
Thank you & best respect
Hello, my friend
Please do not be angry on me, but your ad is not understandable.
Description of the laptop model is also false, so please be nice and we send the description of the exact and correct laptop model (check label gray in the lower corner) and explain what you want to do exactly.
the error message is: the internet has stopped working. It runs slow and won't do anything. I restored it in another era, but too bad cause all the restore points appears to have problems too. I tried to back up the files, but it is said that there is a device error and will not backup.
A when the last internet Explorer worked very well?
B. What is the exact error you get when saving?
C. you are trying to save the files in an external hard drive?
D. recent changes to the computer?
E. who is the manufacturer of your computer?
Please provide more information about backup problem.
In Windows Internet Explorer 7 configuration settings can cause one or more of the following problems:
- You experience performance issues in Internet Explorer.
- You receive an error message in Internet Explorer. For example, you receive a message error "Internet Explorer cannot display the webpage".
- Internet Explorer stops responding.
You are trying to optimize check and internet explore if you get the same error. Open the link below and click it on the fix button.
Bindu S - Microsoft Support
Visit our Microsoft answers feedback Forum and let us know what you think
NEED HELP WITH SERVICE PACK 3. After downloading and the computer goes into rebooting mode I get the screen to restart with three options, network security safe mode and the other thing. ,
NEED HELP WITH SERVICE PACK 3. After downloading and the computer goes into rebooting mode I get the screen to restart with three options, network security safe mode and the other thing. , but it of although he gets, he keeps countdown to restart and reboots and restarts, over and over again, never reboots, same screen. my computer won't let me out this screen even after I turned off the computer and turn it back on, I get the same screen. the only way I can get out of this is to erase my computer everything and bring it back to factory, right out of the box, this big headaches. Thanks for anyone who can help me. PS. Keep the answers in simple terms please.
Hi BSRC$, in stock
- You have security software installed on the computer?
- You receive an error message when you restart the computer?
Reinstalling Windows XP to the factory setting would not be the first option.
It is possible that some third-party programs or the services installed on the computer interfere with the installation of service pack 3.
I suggest that you try to uninstall service pack 3 from the computer by using the recovery console and subsequently ask the article below for what to do before installing the service pack 3on the computer.
How to remove Windows XP Service Pack 3 from your computer
Steps to take before you install Windows XP Service Pack 3
Hello all, Ive had a little last week, or problems with my laptop. While playing a game (minecraft), I would randomly have a BSOD error and my laptop will re-start. Initially, I gave it no thought, but when it happened again, I decided to try to do a little research, but I'm not terrible with technology and other then I'm neither the case with my own research.
If someone could point me in the direction of a few possible ways to get this problem.
guys do you propose I make to the store and see if they can check it out, what would I need if I did.
I got a program to read some sort of file "dump" made when occurs a BSOD, I publish what this program here says? the program is BlueScreenView, if yes, what I have post the spectator thing? There are has 2 main screens on it, SDO as Sho different dump files (which is on the top) and on the bottom, it lists the names of different files for each dump file I think that some of them highlighted.
im not this product with tech so I don't know much but I need to post anything on my laptop or any information of the dumpfile and would have this info help in any way to determine the problem? just tell me what I have to post and ill get the information displayed in a response, thank you.
PS: I don't think that playing minecraft is the cause of the BSOD and crashing, but I only get it when playing minecraft, so I don't know if minecraft is causing accidents and others. I watch videos and this all the time and I never have an accident. I'll try and play a different game and see if this causes my laptop down and the cause is perhaps high usuage to my laptop, as I've said games require a lot of power of a laptop/computer, if they are not the 'best' laptop for games. but yh, if someone thinks they can help me and need some information please tell me so I can get it for you. If you guys think it would be best to get a professional to look just mylaptop say, however im save as a last resort.
I suggest you to refer to this article to check if this help.
Resolve stop (blue screen) error in Windows 7
Important: System Restore will return all system files not as documents, email, music, etc., to a previous state. These files of types are completely affected by the restoration of the system. If it was your intention with this tool to recover a deleted file to non-system, try using a file instead of system restore recovery program.
Important: while performing the check disk on the hard disk, if bad sectors can be found, then check disk will try to repair this sector. All the data available in this area may be lost.
Custom installation WARNING: If you format the hard disk during the installation, the data files are saved in a Windows.old folder on the partition you installed Windows 7. However, you should always back up the files. If you have encrypted data files, you may not be able to access them after installing Windows 7. If you have backed up your data files and then restored after Windows 7 is installed, you can delete the Windows.old folder.
Let us know if you need help with this question, we will be happy to offer you our help.
I had my printer is installed and has been using the printer for 3 wireless laptops in my house. Now, I can't even find my backup drive, so I have need help with downloading the software to use my printer and also get to use wireless. I don't know what happened, but the fax for this printer is listed, but not the printer itself. Help, please!
Click here to download the software for your printer:
has chosen the appropriate operating system that corresponds to your computer and download the full software features.
whenever I'm on chrome internet explore google ect and go to tab it is says unknown error or no internet connection or anything and just takes me chrome ect. I need help with this im involved in a byod class and my computer won't let me on what whatever usually it just starts out black and white and the seeds I my search request
Yes it's a Windows 10 and it arrived already installed I'll take the other info now
Bought new Forza 4 and the lancer Track Pack code does not work, how do I get a code that is generated in the form I've already paid for it. Rank of loads of numbers and sent 10 s of emails but cant seem to get help.
This is the help I get when the cat to an Ambassador xbox on xbox.com
Terry wrote:Need help with the launching track pack for forza code 4The Xbox Ambassador says:Location of Ambassador of the community...The Xbox Ambassador says:Location of Ambassador of the community...The Xbox Ambassador says:Your question will be answered by an Ambassador of the Xbox. You have been connected to the Ambassador as a user Xbox The Xbox Ambassador says:HelloTerry wrote:HelloThe Xbox Ambassador says:HeyTerry wrote:just to be on the phone to xbox live support and was told to come hereThe Xbox Ambassador says:ok\The Xbox Ambassador says:What is your problem?Terry wrote:I bought the 4 for forza ansd 360 new sealed Christmas...Terry wrote:has got 2 codes that accompanies the game but the pack track code does not workThe Xbox Ambassador says:Wow goodTerry wrote:whenever I put in the code it says code redeemedThe Xbox Ambassador says:I think the code is used. You must return to the retailerTerry wrote:I tried to, but since I already opened the case they will not acceptThe Xbox Ambassador says:Oh. No,Terry wrote:the code had been used or defective as I am the only person who has touched the game once opened, tried to enter the code when it is openThe Xbox Ambassador says:Maybe it was auto bought?Terry wrote:so, how do I get another code generated track Pack if defective?The Xbox Ambassador says:I do not know.Terry wrote:bought the game new, so I get the track packThe Xbox Ambassador says:Oh. It's bad.The Xbox Ambassador says:I think that if you Exchange 1 code it will buy itTerry wrote:car pack code worked, starter pack did not workThe Xbox Ambassador says:Oh.The Xbox Ambassador says:It's a badThe Xbox Ambassador says:BTW you have an evolution of the tests?Terry wrote:Yes, I want to? but more anxious to get a code object generated for this packThe Xbox Ambassador says:Hey if I help can u give me this game too?Terry wrote:?????????????????Terry wrote:So is it possible to get a code for that time?The Xbox Ambassador says:HeyThe Xbox Ambassador says:Yes.The Xbox Ambassador says:you need to contact themThe Xbox Ambassador says:and tell them that the code is used.Terry wrote:I was told to come here? where can I go to get the code?
· What version of the operating system is installed on the computer?
I suggest you to contact the game manufacturer for more help and information.
[Error number: 0x8024400A] Need help with this error... I reinstalled XP SP1 and I can't get an auto update that's simple to install, just get this error every time
[Error number: 0x8024400A] Need help with this error... I reinstalled XP SP1 and I can't get an automatic update that's simple to install, just get this error at each time HHHHEEEELLLPPPPP! Thank you
I had the same problem. But finally found a solution. If your listing is similar to mine, then keep. XP Media Center Edition 2005 (sp2). AMD Athlon 64 x 2 Dual-Core, HP a1630n desktop computer.
Go to the HP website, search for sp37394-XP sp3 Upgrade utility Microsoft for systems equipped with AMD processors.
I had the same 0 x 80240036, 0x8024400a error, but realize my problem was really get manually downloaded sp3 and installed without continue loop crashing and not error messages.
Please need help with an Error Message on my cell phone. The message is as follows: ERROR of OPENING WET7CABLE. LOG FILE
This message came after running a disk that was provided by Belkin cable easy transfer (FU279) on my old laptop with Windows XP Home Edition you are trying to transfer my files from my old computer laptop w/Win XP on a new computer laptop w/Win 7. This record is for the Windows XP upgrade to Windows 7 and transfer the files.
I want to thank all in advance for your answers.
1. when exactly you receive the error message?
2. is the Belkin easy transfer cable recognized by the Windows XP computer?
This file may be located on the Belkin Easy Transfer Cable installation disc.
For more information on how to use or configure the Belkin Easy Transfer cable in Windows XP, see the link below the manual on the Belkin site and check if that helps.
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