need help with my computer

I have a toshiba and it has been changed to windows vista it has windows xp on it... its works well for a while and now I'm get spyware to appear on my screen and do not let me use a lot of my programs... How do I restore the factory on here to solve this problem, because I can't delete it out of my system and I do not have a disk to restore my computer... What can I do? Please help me thanks.

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I will try to use the (link above) malicious software removal tool to analyze the threat.  If you need to do this in safe mode. vader95 Windows 95-7 office 97 - 2010 Ubuntu 9.10 - 10.10

Tags: Windows

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