need help with the computer 'See' the disc into the cd in windows xp

When I try to read a cd or dvd (did not use this material in a year) my computer don't "see" the disc. I used to have a pop-up window asking me 'what do you do with that?' this window no longer displayed. I tried microsoft 'Fix - it', he says that the cd/dvd is working correctly; a clean boot, has not helped either. Have not reinstalled the driver... ideas?

Hi Apollo,

Welcome to the Microsoft Community Forums.

According to the description, it seems that you are havin problems with playback option Autoplay not activated during playback of CD/DVD. I'll be happy to help you with this problem.

AutoPlay lets you choose which program to use for different types of digital media, such as CDs of music or photos from your digital camera.

-Did you do changes on the computer before this problem?

I suggest you to follow the steps from the link and check if the problem persists.

The Autorun feature or the AutoPlay feature does not work when you insert a CD-ROM into the CD drive

http://support.Microsoft.com/kb/330135

To do: Important this section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

322756 (http://support.microsoft.com/kb/322756/)

How to back up and restore the registry in Windows

I hope this helps. Try the above steps and get back to us for assistance. We will be happy to help you.

Tags: Windows

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