Need help with the Word format Req'd for RoboHelp
I was asked to help a company with technical writing for an online application. All their online help is in RoboHelp. I need to create about 450 pages of extra help to complete the help system. The company is owner of RoboHelp, I did not. I understand that Word documents can be imported in RoboHelp. Where can I find the format that word documents should be so that they can be imported successfully into RoboHelp?Any help would be greatly appreciated.
Welcome to the forum.
Importing in RoboHelp Word documents can give rise to a number of problems, as you will see if you take a look at the section about this on my site. The first thing that would answer this question is to know if the company is using HR to Word or HTML HR.
If they use HR for Word, all you need to do, is make sure that the styles you use in your documents are the standard ones they use to existing aid. Only they can tell you what they want and it is for them to sit down with you to suit the required format. Note that each topic must begin with the heading 1 style. You should also know if they want a document with 450 topics (not recommended) or 450 documents, something between the two.
If they use HTML HR, then I suggest you create a few sample topics and make import these topics. They need to become familiar with the process and I suggest that they too see the topics on my site.
In particular, if there are many tables, you should test they import properly.
The company themselves will have to work closely with you on that in the early stages with several test runs. They must save their project before you import it to save a lot of grief, if things don't quite work.
I'm sure others can add others.
Tags: Adobe
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