NEED SUPPORT

I recently bought a computer acer laptop, e1-531 22/05/2013. just after a week of purchase, I found that the driver for the WiFi was not provided with the machine. After expiry of the period of one month the antivirus software installed. To make it worse, I started getting a message that says that the installed version of windows 7 ultimate is not authentic. the product id is - *. I contacted the dealer and was shameless and flatly acknowledged that it is a pirated copy that has been installed. I contacted the seller, and as expected, they refused to help or replace the unit or software. I contacted acer support without successful outcome now. I'm really surprised that acer would distribute and sell software counterfeit unbeknownst to customers.

So, apparently, I need help solving this issueand get the original soundcards I had right to.

is there anyone who will help me. Please...!

Christian (hochpana)

[private under the leadership of life]

Hoch

There are a number of trails open for you.  If it were me, I'd Sue actions are the following.

First of all maybe you should discover Acer if the retailer is a retailer of Acer "official."

Second, you could go to the retailer and insist on an exchange for a virgin machine IE without mods/repairs by the retailer.

Third, you could make the Acer OB and with force to discuss with them what is possible to satisfy you. Threaten to report consumption of Government if necessary.

My best guess is that the machine that you got is a statement that the retailer 'fixed upwards' and sold as a new machine.

Regardless, I would avoid certainly dealing with this retailer ever again.

Good luck.

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Tags: Acer

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