Need to replace the drive but not allowing OpenManage not not fault reader must be set to 'offline '.

Hello

We hope a quick and easy solution to what I'm procrastinating at the moment.

Have a server Poweredge 1800 (PERC 4/SC, RAID5) and got a failure on one of the SCSI drives. It's hot and we got the replacement.

However, OpenManage is not let me put the failed drive to 'offline' so that I can share. I'll choose the option offline in the menu drop down and when running it just empty screens (see photo). Is this a symptom of something not quite right? No problem with other options (blink/unblink).

If not can I just start in the PERC menu, set the active player in offline mode, swap, set the new drive to rebuild from there?

Seems to be a split view when I look at other similar questions on other threads in forum, for example, some say that you should just pull the drive and Exchange even without putting off line first.

Thank you

Alex

Alex,

It is possible that you are using an older version of the OMSA or that the controller is out of date.

With the drive is not going offline. What you can do is to the server once it is off, then remove the disc. Powered with nothing in this niche, the table should show that degraded. Insert the replacement drive and it should start to rebuild.

Let me know how it goes.

Tags: Dell Servers

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