Need to reset Win - XP, whenever someone connects

I just reinstalled Win - XP Pro (from scratch) on the PC of a friend after I installed a new motherboard.  SP3 has been installed and all THE members updates from the web.  Since doing these updates, whenever a user opens a session system needs to be reset to use another (or even the same user) to connect again.  If you try to connect without resetting, wallpaper (picture) comes up without the etc on the desktop shortcut icons and no bar of tasks or 'Start' etc.  If you do Cntr + Alt + Delete, you get the Windows Task Manager and can do a few things from there (including rebooting).  Try to run Explorer.exe results in no results whatsoever.

Hi ghendo,

Thank you for using the Microsoft Forum!

Run an online scan to check if the problem is caused by viruses
http://OneCare.live.com/site/en-us/default.htm

Try to do a system restore to go back to a point before SP3 was installed, if possible, by following this link: http://support.microsoft.com/default.aspx/kb/306084

If you are able to do a restore of the system (before the SP3 Installation), then,.

1. download service pack 3 from microsoft official site
2. restart the computer and start the computer in safe mode.
3. install the SP 3 from there.

In Windows XP Safe Mode steps:

To enter the Windows 2000 / XP Safe mode , as the computer is starting press on and hold your "F8 key" which should show "Windows Advanced Options Menu" as shown below. Use the arrows on your keyboard to move to "Safe Mode" and press your enter key.

Note: With some computers, if you hold down a key as the computer boot you will get a stuck key message. In this case, instead of pressing and holding the "F8" key, press the "F8" key continuously until you get the boot menu.

Hard to get into Windows 2000 or Windows XP Safe mode - if after several attempts you are unable to get into Windows 2000 or Windows XP Mode safe, that the computer starts in windows, turn off your computer. When the computer is turned on the next time window should be noticed that the computer does not correctly start and give you the Safe Mode screen.

After Safe Mode your next troubleshooting step would be to boot

To help resolve the error and other messages, you can start Windows Vista or Windows 7 by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.

Note When you perform a clean boot, you may temporarily lose some functionality. When you start the computer as usual, the function returns. However, you may receive the error message, or you can experience the original behavior.

Follow the steps below to put your computer in a clean boot state:

Note If the computer is connected to a network, network policy settings may prevent you from following these steps. We recommend strongly that you do not use System Configuration utility to change startup options on the computer, unless a support engineer Microsoft directs you to do so. This can make the computer unusable.

Log the computer by using an account with administrator rights.

2. click on the Start button, type msconfig.exe in the start search box and press ENTER to start the System Configuration utility.

If you are prompted for an administrator password or for confirmation, type your password, or click on continue.

3. on the general tab, click Selective startup, and then clear the check box load startup items. (The check box use the file Boot is not available.)

4. on the Services tab, click to select the skin all the Microsoft services check box, and then click Disable all.

Note following this step lets Microsoft services continue to operate. These services include networking, Plug-and-Play, record of events, error reporting, and other services. If you disable these services, you can permanently delete all restore points. Do not do this if you want to use to restore the system with the existing restore points.

5. click OK and then click on restart.

Check the link to learn more about the clean boot below:

http://support.Microsoft.com/kb/929135

When you are finished troubleshooting, follow these steps to reset the computer to start as usual:

Click the Start button, type msconfig.exe in the start search box and press ENTER.

If you are prompted for an administrator password or for confirmation, type your password, or click on continue.

On the general tab, click the Normal startup option, and then click OK.

When you are prompted to restart the computer, click on restart.

Hope this helps

Thanks and greetings
Aziz Nadeem - Microsoft Support

Tags: Windows

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