Netbook problem

I bought a netbook for my son, recently Windows stopped loading on the computer, because it is a netbook there is no disk drive and no restore disk. I contacted Best Buy where I bought the computer and they said it was a problem with Windows and told me I had to contact Windows and ask for our program of restoration on a memory stick to re-install our windows program on the computer. What should I do to get our WIndows XP reinstalled on his netbook?

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Hello shortandsweetrn,

Unfortunately, I think they meant you must contact the manufacturer of the computer to get the recovery media.

Please let us know what's going wrong on the machine as well and that we are able to solve this problem without having to restore.

Best regards

Matthew_Ha

Tags: Windows

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