netsh winsock reset Winsock2 repair does not work

I'm working on a gateway MD2614u Laptop with WIndows Vista Edition Home Premium on it.

The customer had problems with the Internet not to come.

After a few tests and diagnostics, we determined that the issue is more than likely with WInsock2 is damaged.

I tried to use the "netsh winsock reset" command prompt as administrator and he says "the system cannot find not the specification of filespecified»

I know that the file is there, then what else could happen.

I scanned the computer with AVG, Spybot, and Malwarebytes Antimalware and 99.9% positive that at the moment there is no infection.

I checked the registry so that Winsock2 is here and it is.

How can I solve this problem for the customer.

Thanks in advance

IKE

Dear Sir

I'm not sure about this problem. But I always have this problem with my lappy & office. And I solve it using the command "netsh winsock reset." I searched this topic and got some information: this error is mainly due to spyware (Vista is probably have such internal configuration that he is taken to the trap by spyware like antivirus) and sometimes the piracy.

Well, try this, you might get the solution:

  1. Click on the button 'Start '. Click on 'run '. Type the word "cmd" in the Open box. When the BACK screen appears, type "netsh winsock reset." Press "Enter". Type "exit" to close the DOS window and return to Windows.
  2. Restart the computer. Check whether the problem is resolved. If not, open the Windows registry. Click 'Start' and type 'run '. In the Open box, type "regedit".
  3. Select "File" from the menu. Click on "export". Choose a location for the registry for export. Name the exported file "backup.reg."
  4. Choose the "HKEY_LOCAL_MACHINE" key Click on the plus sign to expand the key. Click on the 'System' and expand it. Go to "CurrentControlSet\Services\Winsock." Right click on the "Winsock" key and select 'delete '. Click 'Yes' to confirm the deletion.
  5. Go to "HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Winsock2." Right click on the "Winsock2" key and delete it. Click 'Yes' to confirm. Exit the registry editor. Find the file "backup.reg" that you exported and save it on a CD or disk. Restart the computer.
  6. Right click on "My network places" on your desktop. Right-click the network connection icon. Click 'properties '. Click on 'Install', 'Protocol' and 'Add '. Click on "Disk" and enter "c:\windows\inf. Click on 'OK '.
  7. Choose "Protocol Internet (TCP/IP)" in the list of available protocols. If it does not appear, click 'Start' and choose 'search '. Check the options to search for files system, hidden files and folders and subfolders. Search for the file "nettcpip.inf." Click on "install". Restart the computer.

See if this can help you!

Good luck!!!

-Lucky

Tags: Windows

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