Network blackBerry Smartphone problems

Similar Questions

• Network blackBerry Smartphone problem

  When I open the blackberry world it say check connection yournetwork and then try agaim

  Thnak you so the forum is really a big blow to hand all of my problems have been take care of thank you

• CURSOR blackBerry Smartphone PROBLEM

  Dear Sir, I am facing problem for the plotter (middle mouse) for scrolling. It works on some screens and on some it freezes and I can't use hv to use the touch screen. Its a question and wasting too much time during labor and the battery. Pls guide how the plotters to work on all screens.

  For example, it doent work while

  (A) typing e-mail, if I want to scroll down to see previous email.

  (B) Messager of black berries, scrollbar for scrolling in the messages.

  PLS, advice and help the ugtly.

  Thanks Deepak

  Hi antoinesombie

  Welcome to the BlackBerry Support Community Forums

  Wheneven you feel you cursor is affectionate always perform a battery pull reboot as this device on remove the battery wait a min. then reinsert back, wait until your device supports a long restart. See if it solves your problem.

  If it does not help the appointment through this RIM Knowledge Base:

  KB29640 : Trackpad, trackball or the keyboard does not not on a BlackBerry Smartphone

   

  Please try it and let us know.

   

  Prince

  ____________________________________________________________________________

  Click 'Like' If you want to thank someone.

  If problem resolves mark message (s) as a 'Solution', so that others can use.

   

• BlackBerry Smartphones problem setting up email

  Hello everyone, I reccently purchased a vodafone bb 8900 to my friend, I unblocked him today and I am currently using a 02 sim card. My companion had set up on the phone but deleted emails before you send the phone.

  My problem is when I try to configure my emails I go to Settings / Setup Wizard / Configuration of email, there is no option to create or add an email account. Only the possibility of using a professional email with an Enterprise Server account. And there is no shortcut to the e-mail settings in the setup folder.

  does anyone know how to configure my e-mail from here?

  PS This is my first blackberry and I am a complete novice with this stuff so if you can keep things simple, it would be greatly appreciated thank you Ryan

  Hello!

  A few things for you...

  KB05099 Steps to take before selling it, or after buying a used BlackBerry smartphone

  http://supportforums.BlackBerry.com/Rim/Board?Board.ID=NewBlackBerryUsers

  http://NA.BlackBerry.com/eng/support/blackberry101/Setup.jsp#tab_tab_email

  KB03087 Configure BlackBerry Internet Service, BlackBerry mail and e-mail or account e-mail BlackBerry

  It is likely that some of the seller in the first element steps were not completed... those that must be made before continuing. I suggest to do it again. More... your friend got it on BES? If so, there are a few extra steps (in this picture) that must be made.

  Good luck!

• Connection network in Smartphone problem

  Hello

  I have read through some networking related tutorials, KB and support forums and have developed this code:

  public class GetURL implements Runnable, Stoppable{
  
      private String _url = null;
      private boolean _stop = false;
      private Object _notifyObject = new Object();
      private String _responseText = null;
      private int _responseCode = 0;
  
      private URLRequestedListener _ul;
  
      public GetURL(String urlToGet, URLRequestedListener ul) {
          _url = Utils.encodeUrl(urlToGet);
          _ul = ul;
      }
  
      public void run() {
          HttpConnection httpConn = null;
          StreamConnection s = null;
  
          try {
  
              httpConn = Utils.getConnection(_url, s);
  
              if ( _stop ) { return; }
              _responseCode = httpConn.getResponseCode();
              if ( _stop ) { return; }
  
              //fetch the content of the URL
              if (_responseCode == HttpConnection.HTTP_OK) {
                  InputStream input = httpConn.openDataInputStream();
  
                  byte[] data = new byte[256];
                  int len = 0;
                  StringBuffer raw = new StringBuffer();
  
                  while (-1 != (len = input.read(data))) {
                      if (_stop) {
                          if(httpConn != null) httpConn.close();
                          if(s != null) s.close();
                          if(input != null) input.close();
                      }
                      raw.append(new String(data, 0, len));
                  }
  
                  _responseText = raw.toString();
  
                  input.close();
              }
  
          } catch (IOException ioe) {
              Utils.caughtException(ioe);
          } catch (Exception e) {
              Utils.caughtException(e);
          } finally {
              try {
                  if(httpConn != null) httpConn.close();
                  if(s != null) s.close();
              } catch (Exception e) {
                  Utils.caughtException(e);
              }
              httpConn = null;
          }
  
          // FIXME remove this
          System.out.println("------------ RESPONSE ------------");
          System.out.println("RESPONSE CODE: " + _responseCode);
          System.out.println("RESPONSE TEXT: " + _responseText);
          System.out.println("------------ RESPONSE ------------");
  
          // Make things final so we can use them in the inner class
          if ( _stop ) { return; }
          //final String textString = responseMessage;
          final Stoppable ourProcessing = this;
          UiApplication.getUiApplication().invokeLater(new Runnable() {
              public void run() {
                  if ( ourProcessing.isStopped() ) { return; }
                  //Dialog.alert(textString);
                  //callback method called after URL call is completely finished
                  _ul.afterURLRequested(_responseText);
  
              }
          });
      }
  
      public boolean stop() {
          if ( !_stop ) {
              _stop = true;
              synchronized(_notifyObject) {
                  _notifyObject.notify();
              }
          }
          return true;
      }
  
      public boolean isStopped() {
          return _stop;
      }
  
  }
  

  then call the Utils.getConnection method:

      public static HttpConnection getConnection(String url, StreamConnection s) throws IOException{
          System.out.println("CONNECTING " + url); //FIXME remove this
          HttpConnection httpConn = null;
  
          //additional coding to retrieve WAP 2.0 UID from device (only if using TRANSPORT_WAP2)
          ServiceBook sb = ServiceBook.getSB();
          ServiceRecord[] records = sb.findRecordsByCid("WPTCP");
          String uid = null;
          for (int i = 0; i < records.length; i++) {
  
              //FIXME remove all of this
              System.out.println("APN: " + records[i].getAPN());
              System.out.println("CAAddress: " + records[i].getCAAddress());
              System.out.println("CARealm: " + records[i].getCARealm());
              System.out.println("Cid: " + records[i].getCid());
              System.out.println("CidHash: " + records[i].getCidHash());
              System.out.println("CompressionMode: " + records[i].getCompressionMode());
              System.out.println("DataSourceId: " + records[i].getDataSourceId());
              System.out.println("Description: " + records[i].getDescription());
              System.out.println("DisabledState: " + records[i].getDisabledState());
              System.out.println("EncryptionMode: " + records[i].getEncryptionMode());
              System.out.println("HomeAddress: " + records[i].getHomeAddress());
              System.out.println("Id: " + records[i].getId());
              System.out.println("KeyHashForService: " + records[i].getKeyHashForService());
              System.out.println("LastUpdated: " + records[i].getLastUpdated());
              System.out.println("Name: " + records[i].getName());
              System.out.println("NameHash: " + records[i].getNameHash());
              System.out.println("NetworkAddress: " + records[i].getNetworkAddress());
              System.out.println("NetworkType: " + records[i].getNetworkType());
              System.out.println("Source: " + records[i].getSource());
              System.out.println("Type: " + records[i].getType());
              System.out.println("Uid: " + records[i].getUid());
              System.out.println("UidHash: " + records[i].getUidHash());
              System.out.println("UserId: " + records[i].getUserId());
              System.out.println("CAPort: " + records[i].getCAPort());
              System.out.println("ServiceIdentifierSubType: " + records[i].getServiceIdentifierSubType());
              System.out.println("ServiceIdentifierType: " + records[i].getServiceIdentifierType());
              System.out.println("Transport: " + records[i].getTransport());
              //FIXME remove all of this
  
              // Search through all service records to find the
              // valid non-Wi-Fi and non-MMS
              // WAP 2.0 Gateway Service Record.
              if (records[i].isValid() && !records[i].isDisabled()) {
                  if (records[i].getUid() != null && records[i].getUid().length() != 0) {
                      if ((records[i].getUid().toLowerCase().indexOf("wifi") == -1)
                              && (records[i].getUid().toLowerCase().indexOf("mms") == -1)) {
                          uid = records[i].getUid();
                          break;
                      }
                  }
              }
          }
  
          // connect using RIM's connection, using WAP 2         ConnectionFactory connFact = new ConnectionFactory();
          ConnectionDescriptor connDesc = null;
          System.out.println("WAP 2.0 UID = " + uid); //FIXME remove this
  
          if (uid != null) {
              System.out.println("TRY CONNECTING WAP2"); //FIXME remove this
              // 1. open a WAP 2 connection
              // Connector.open(_url + ";ConnectionUID=" + uid);
              connDesc = connFact.getConnection(url, TransportInfo.TRANSPORT_WAP2, uid);
          }
  
          if(connDesc != null){
              System.out.println("Transport Type = " + connDesc.getTransportDescriptor().getTransportType()); //FIXME remove this
              httpConn = (HttpConnection) connDesc.getConnection();
          }else{
              System.out.println("TRY CONNECTING STREAM CONN"); //FIXME remove this
              // 2. connect using stream connection
              s = (StreamConnection) Connector.open(url);
              httpConn = (HttpConnection) s;
          }
  
          // 3. connect using any available HTTP Connection
          if(httpConn == null){
              System.out.println("TRY CONNECTING ANY AVAILABLE TRANSPORT TYPE"); //FIXME remove this
              httpConn = (HttpConnection)Connector.open(url);
          }
  
          return httpConn;
      }
  

  I tried to use method 3, hoping at least a connection would work (note. I'm not a BB alliance partner, so BIS - B is out of the question):

  1. using WAP 2, using the UID from the smart phone

  2. with the help of Connector.open (url) (StreamConnection)

  3. with the help of (HttpConnection) Connector.open (url)

  in the Simulator, the 2nd method works (using the connection of flow)

  But in the smartphone, it doesn't, the response returns only the strange characters, for example, is the console log if I execute the Utils.getConnection method and attach the debugger to the smartphone (blackberry 9630 tour):

  CONNECTING http://www.XXX.co.id/asdf/bb/sc_merchant.htm
  APN: null
  CAAddress: null
  CARealm: null
  Cid: WPTCP
  CidHash: -29088066
  CompressionMode: 1
  DataSourceId: null
  Description: WAP2.0 transport service book
  DisabledState: false
  EncryptionMode: 1
  HomeAddress: null
  Id: 29
  KeyHashForService: -1955927269
  LastUpdated: 1285986555595
  Name: WAP2 Transport
  NameHash: 324338798
  NetworkAddress: 0.0.0.0:0
  NetworkType: 4
  Source: 2
  Type: 0
  Uid: WAP2 trans
  UidHash: -1142978965
  UserId: -1
  CAPort: 0
  ServiceIdentifierSubType: 0
  ServiceIdentifierType: 0
  Transport: null
  WAP 2.0 UID = WAP2 trans
  TRY CONNECTING WAP2
  JVM:Unsupported Native Method VPN.isVPNSupported[8cb]
  VM:NCICv=41
  VM:NMACv=13
  Adding process=XXX(422) to table
  Adding tunnel id=1mode=FG to process=XXX(422)
  Transport Type = 3
  ------------ RESPONSE ------------
  RESPONSE CODE: 200
  RESPONSE TEXT: 
  j------------ RESPONSE ------------
  

  My question is:

  1. I'm doing something wrong? I mean, I tried some connection methods, like using WAP2 by extracting first UIDS or using any transport available, but I still can't get the connection works in the BB smartphone (in the Simulator, it's OK, and I connect to the address is valid)

  2 - is there anyway to simulate many different type of transport in the Simulator (BIS-B, WAP1, WAP2, WIFI, etc...)?

  Thank you very much

  Yusuf

  I'm sorry, it seems that I answered my own question again by copy - paste code localytics (http://www.localytics.com/blog/post/how-to-reliably-establish-a-network-connection-on-any-blackberry...)

• Mms blackBerry Smartphones problem

  Hello guys I need help for my BB 8520 curve, my SIM is optus and since I bought it I had a problem with sending and receiving mms, when someone sends me a mms (picture), it is said * not found yet * and I trying to get back and it does not work. What shell I do? and he says my network > gprs next to her?

  THANX

  MMS are data messages and if you are showing tiny gprs then your phone is not properly configured for the data.

  You must contact your carrier and inquire about Blackberry data Plans.

• Connection 3G blackBerry Smartphone problem

  Hello! I just got my torch yesterday and I like it so far, but there is a problem: 3G does not work. Not at all. Internet works fine via the wi - fi connection, but if I try to access the internet without my home wi-fi I get the message, "there is an insufficient network coverage for your request. Please try again later. "I have search everywhere on the internet and it seems to be a common problem.

  I tried the battery pull and the phone reset methods. Does not work.

  It does not have 3G in the upper right corner, and I have full bars.

  He has had this problem since I got it, and it's new, so I'm a little upset about this. If I pay for a data plan, I expect to be able to use it.

  Thanks in advance for any help you have to offer.

  Right next to the symbol of the 3 G upper-left, there is a small symbol of BlackBerry?  Who should attend so that you surf on your network connection.

  If it is not present, since your homescreen go in manage connections.  Make sure that your Mobile network is enabled (it will be if you see 3G).  Click on the below Mobile Network Options and make sure that data Services is defined on IT.

  You should now be able to go back and surf in 3G.  I hope that helps you.

• BlackBerry Smartphones problem connecting to Blackberry App World

  Hi there, hope someone out there can offer help or advice. I recently had difficulties to access the App World on my 8310. Receiving the message "upgrade your service to a plan that includes browsing and discover a world of possibilities at Blackberry App World. Contact your service provider for more details"I contact my service provider (Vodafone UK) who confirmed my plan includes navigation. I am able to web access, vodafone live, facebook, etc., but each time to connect to get App World, the same message. Tonight, I deleted and reinstalled the latest version, but no change. By the way, I was able to use the service in the past downloaded app facebook etc, it's just in the last four or so weeks I have encountered this problem.

  I also removed battery etc to see if restart works, but nothing works.

  Someone has suggestions

  Thank you in anticipation

  Hello and thanks for your reply,

  After surfing through a large number of entries on this forum, it seems that I was not alone with my problem, seems to be a problem of RIM on each network carriers, however, I phoned Vodafone UK, who have been very helpful and resent my service books and prayed I confirmed my email addresses registered with my blackberry via my pc. As a precaution, I removed App World on my device and it recharged, and fortunately it seems to work now.

  Hope this will help others out there

  Cordially Thjanks and kind

• BlackBerry Smartphones problema boton power led

  Hola tengo problema con el boton encendico d y auto el cual no works or hay apretarlo muchas veces hasta works Gracias Marcelo

  Hola @mbianchi

  Bienvenido a los https://supportforums.blackberry.com/

  Well as you comentaron los amigos, ya're a fisico demas debe reaccionar tan solo el problema con una vez, must the membrane down Escalin tecla o presionarlo este defectuosa.

  ACDUA a UN servicio Técnico especializado garantizado, if esta garantia apela por ella en o.

  Saludos.

• BlackBerry Smartphones problem adding Contacts to my BB8530

  I don't know when it started, I guess shortly after a problem of low humidity, but I was not able to add contacts to my blackberry for almost maybe 3-4 months now. Whenever I click on new contact, my phone blocked n I have to restart. Any ideas on how to solve this problem I don't want to do a complete reset if I have.

  fuumarhys wrote:

  I don't know when it started, I guess shortly after a problem of low humidity, but I was not able to add contacts to my blackberry for almost maybe 3-4 months now. Whenever I click on new contact, my phone blocked n I have to restart. Any ideas on how to solve this problem I don't want to do a complete reset if I have.

  Hi fuumarhys,

  Remove Live Messenger and Yahoo Messenger.

  Thank you.

• URGENT blackBerry Smartphones: problems with name dialing

  Since the sync with my PC, my contacts list of 750 is visible until I have start typing letters to refine a search for a specific name, and then most of the names that should be visible to the search disappear? Only a small part of the 750 seem to be part of research when I type the letters to find names, I think related to the ones I edited on Outlook. Any help much appreciated. I checked the filter of address book, and I have no filters.

  Remove the battery and reinsert and restart Blackberry has solved the problem for me

• Bluetooth blackBerry Smartphone problem

  I'm looking for the problem of Bluetooth of BB Torch 9800, it is written somewhere in the mobile device? Or who is his number?

  Vaso wrote:

  I'm looking for the problem of Bluetooth of BB Torch 9800, it is written somewhere in the mobile device? Or who is his number?

  you mean the Bluetooth Version?

  Bluetooth:

  • Bluetooth® v2.1
  • Profile headset (HSP)
  • Profile handsfree (HFP)
  • Serial Port profile (SPP)
  • Stereo audio
  • SIM (SAP) access profile
  • Dial-Up Networking (DUN)
  • (Card) message access profile
  • Address book integration helps OBEX (Object Push)
  • Phone Book Access Profile (PBAP)
  • Secure the Simple pairing (SSP)

  Torch 9800 Specs

• Status of 'Search network' blackBerry smartphones

  I bought the new bold 9900, it worked perfectly but a few back weeks he lost signals and show "network search" and initially it might be able to find the network, but now he has not found the network and shows "SOS" or "No. Service", when I insert SIM card even in another cell it works perfectly , I wiped out the game and reinstall the OS several times but useless, please tell me what to do now?

  Thanks for all support,

  I tried almost everything else you suggested and also consult technical opennion to send mobile updates to the BB Office, but there is no use.

  Team BB told me that there is a problem in the system of fittings singnal but even after changing a few pieces of hardware, the problem was still there.

  Finally I bought Q5 and now functioning well.

  concerning

• BlackBerry Smartphones problem change the language to send SMS on BB Curve 9300 3

  BlackBerry 9300 3

  Does anyone know if there is a quick way to change the language of the keyboard? My laptop has in Arabic and English keyboard keys, but no Arab option on the phone with the language settings.

  When I try to update the input languages to include Arabic via the desktop software, I get the following message:

  "BlackBerry® Desktop Software Update could not validate your BlackBerry® device.

  Aborting installation because of the failure of the validation. Some unsatisfied dependencies contained package. »

  The only advice I found is to go into the Woods under ~ library on my Mac with OS X 10.6.8 which will display messages to applications that need to be uninstalled as they are third parties and can not be validated. This suggests the Blackberry Appworld should be uninstalled that I did, but still have the problem.

  If anyone can help that would be great.

  Also, I would be grateful if someone can confirm if Blackberry phones are supposed to be that mind? I just spent my eighth time on it, and I'm regretting ever having bought the phone. I made phone calls with it and sent the texts in English, but other than that nothing. I already have a phone that is equal to a tenth of the cost of that tape also in Arabic, which I think is pretty useless Blackberry in comparison.

  I finally found a work around for this problem. I adapted the advice from the link here:

  http://forums.CrackBerry.com/Forum-F62/how-UN-brick-BlackBerry-Mac-336488/

  In order to clarify that I was using a BB9300 3 G Curve, with BB OS 6, with the latest version of BB Desktop, running on a Mac Book Pro.

  You must clean the phone and reinstall the operating system for phones in a way that eventually flashes the RAM on the phone, as it appears a large batch of phones were shipped with this bug.

  Once invited to fix the phone, you must choose the oldest version of the operating system offered by the Repair Wizard. It will remove your personal and settings files that will need to be manually reinstalled.

  My steps were as follows:

  FIRST OF ALL MAKE SURE THAT YOUR PHONE IS NOT CONNECTED TO YOUR MACHINE AND BLACKBERRY DESKTOP IS NOT RUNNING.

  1 delete the versions of operating system stored on your Mac by going to ~Library/ApplicationSupport/BlackberryDesktop/DeviceApplications

  2. empty the Recycling / Bin of the "trash".

  3 remove the battery from your Blackberry and then connect to your computer via a USB cable. The phone will display a battery with a red cross. The desktop software is expected to launch after that the phone is connected.

  4. you will be asked to repair or restart the phone. Opt for repair and you should be presented with different versions of earlier operating systems. He recommended the latest version for me, but in fact I found that I had to go straight to the first version of the operating system available which was OS5. Select this option and then start the download.

  5. I found that the phone has downloaded the whole software at once, but in the original notice it says that on the phone may need to be reconnected several times it falls, close and restart BB Desktop software every time. I found that it only happened when you try to install later versions of the operating system.

  6. halfway through the installation of the progress bar said "waiting for device commissioning. At this point, reinsert the battery.

  7. then wait that the phone restart which took more than 20 minutes for me.

  8. This should have completed the installation. Especially when the phone is installed with the OS5 he gave me an option to choose the input languages available on the phone and remove those unwanted. I received a message on BB Office recommends that upgraded the operating system 6, I did, and now works with the input languages.

  Again, this work around is to:

  http://forums.crackberry.com/forum-f62/how-un-brick-blackberry-mac-336488/ that I had to modify the steps that I pointed out in case it helps anyone in the future.

• BlackBerry Smartphones problems accessing my media card to format install repair n

  About 1 month after I had a new 4 GB media card 4 my Curve 8520 it stopped workin. I tried 2 format, fix n install but I had a guarded dat msg saying could not format or install or repair. So I tried my old 2 GB card media n I'm getin d same problem. Sum1 can you please help? What is my phone?

  OK, Sandisk is one of the best brands, so the time to start back at square one. In this case, it may well be the phone. If you're ready to try something a bit drastic, my next suggest is to reload the OS on your BlackBerry. You can do so by following the steps in the following link:

  http://supportforums.BlackBerry.com/T5/device-software-for-BlackBerry/how-to-reload-your-operating-S...

  It is possible that something like a wipe handheld might work, but that it will take just to the next step and could win you time in the long run.