Network card does not properly

I just bought a Windows 7 HP Pavilion HPE with an Atheros AR8161/8165 PCI - E Gigabit Ethernet Controller. When I restart the computer, the network adapter does not work, I check the driver updates and they indicate that the driver of the card has the updated version. What should I do next?

Joe C.

Hey Joe,

We can refer to this article and check if that helps.

Using the troubleshooter from network in Windows 7: http://windows.microsoft.com/en-US/windows7/Using-the-Network-troubleshooter-in-Windows-7

Additional information.

How can I troubleshoot network card? : http://windows.microsoft.com/en-US/windows7/fix-network-adapter-problems

Thank you.

Tags: Windows

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