Networked J6480 does not print after failure

Hello

I'd appreciate any guidance on how to restore a print with my printer at home. It's a J6480, through a cable network, home. I have a primary Windows Vista Home Premium HP desktop PC and also print (via the Wi - Fi connection and cable) from a laptop Windows 7 RC. I had the printer since December 2008.

After a power outage yesterday, the printer would not print correctly. I turned off the router and printer both. Then check the updates for printer drivers and the PC.

The HP site provides a diagnostic utility, but apparently it only works with printers that are connected through the USB port. I was unable to find a utility for an ethernet connected printer.

For once I've been able to print the Test Page, but at this point, nothing will print, and I'm stuck. The error message provides little guidance, just "error - printing".

Any guidance or suggested next steps would be appreciated.

Michael

Solved

The printer is reinstalled and uninstalled all PCs. printer disconnected, then reconnected. Print with different success of two PCs (and two BONES), of several types of files.

Tags: HP Printers

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