New 8620 - will not print in color

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• DesignJet T770: DesignJet T770 will not print in color

  After you move a DesignJet T770 44 inch queue from a Windows 2003 server to a Server Windows 2012 R2 the T770 will not print in color.

  The general tab on the properties T770 printer States ' color: No. '.  Yet once on the printer properties on the tab color color management is set to "Automatic (recommended)".

  The T770 printer driver has been downloaded from Windows Update I was unable to get a T770 driver from the HP website.

  The T770 product no is CH539A / CN375A. Strangely, none of these product numbers have been recognized by the search for product number for th HP Web site.

  My question is how do the T770 to print color again?

  Any help would be appreciated.

  I would say that you definitely have a driver problem if you has not changed the settings in the built-in web server printer at the time wherever you spent since Windows Server to the other server in Windows.
  
  I check all the settings on each tab in the driver to see if it is possible that somewhere in there color is disabled.
  
  I also go back to HP.com and look for driver for that machine again.
  
  I am also looking for a print utility for this machine, which should not be confused with a printer utility, even if they might be named roughly the same.
  
  I recall there are two utilities is to monitor the status of your printer, and the other is to print and work around the driver.
  
  When you have found the right print utility you save your print format JPEG or PDF file and then open it in the print utility and send it to the printer without ever open drivers.
  
  Another experiment, you can try it if you have a practical PDF just open a web browser and access the built-in web server printer and then try to print the PDF file directly by using the option for printing on the web server.
  
  The purpose of some of these things is number one determine if the printer has developed a problem that it prevents printing color and print JPEG or PDF from the built-in Web server where all you do is send the file directly to the printer would let you know that the printer is always able to color.
  
  So if you can get the print work utility where you can open the PDF on a PC and then send it to the printer you have to least a workaround while you solve the driver problem.
  
  If my post solves your problem, please click on the accepted solution button under the post. Thank a technician for their efforts in the creation of these posts please to give them a little nudge upwards, just click this icon under the post and give them a few congratulations.

• HP Color Laserjet 2550n will not print in color?

  My HP Color Laserjet 2550n will not print in color?

  I spent half a day Googling this issue and could not find any solution?

  When I press the go and cancel the 3 test pages print fine in color set button.

  But if I try to print anything from my laptop, it's all B & W.

  I already installed the latest version of PCL5, PCL6 and PS drivers from today:

  http://h20564.www2.HP.com/hpsc/SWD/public/readIndex?sp4ts.Oid=388401&lang=en&lang=en&cc=us&cc=us

  None of them print in color?

  I think that is the question:

  http://i.imgur.com/WM8Oy92.PNG

  But, how to fix this?

  My OS is Win 8.1Pro x 64 with all updates installed.

  The colour toners are 100%, black is at 28%.

  rk_russelking: your suggestions have been COMPLETELY & TOTALLY USELESS.

  I found the answer here:

  ... «in the printer properties, select the tab settings of the device, scroll to the very last item at the bottom, which is 'Device Type'.» The value displayed (which of course got auto-installé as a default value, for both PCL6 drivers), is "AUTO-DETECT". You would think that would work, but it apparently does not.

  In any case, by selecting the drop-down arrow, it turns out that there are three available values: AUTO-DETECT, COLOR and MONOCHROME.

  Of course she then had me select COLOR, click APPLY and then click OK. I repeated the process for the other printer PCL6. »

  

  http://i.imgur.com/dxultKG.jpg

• OfficeJet 6500 has more - black print cartridge will not print - other colors will be printed

  OfficeJet 6500 has more the black cartridge will not print.  I put in a new cartridge, so it is there

  ink.  The printer works, because the other colors of printing.  It worked very well and when

  printing, black has slowed and now does not work.

  I called technical support.  Megan has been very helpful to me through the steps to

  clean the print head.  Unfortunately, the black cartridge still does not print.  I have

  has ordered a new printer, the 6700.  I appreciate the help of Megan and will be happy to

  have a new printer.

• Color Laserjet CP1518 will not print in color

  XP SP3 usb connected.

  I found other troubleshooting solutions. Namely, that where the solution is to uncheck "print in grayscale".  I don't see this option on one of the property tabs.

  The 1518 has been in service for months, maybe more than a year.  Had some problems with it not behave like a printer and would remove and reinstall through control-> printers/Fax Panel.

  Tried again with this instance, nothing helps.   Color toner supplies are all over 80% - and print supply page in the menu of the printer _does_ color print.  Fact page of toners 'Colorsphere.

  Any jobs sent to the printer, with elements of color, prints in grayscale.  The printer is shared through the connected usb XP machine.  network printing also does not print in color

  A search of this forum did not turn anything for this situation.  If anyone can provide a link to the query (solved) of another user or perhaps an explanation for changing the appropriate printer property to start printing in color once again I certainly appreciate it.

  Thank you.

  A solution of sorts.  I'll post here so when it happens again in a year and my addled brain can't remember, maybe that I'll find myself here.

  At HP, I downloaded the printer driver.  These are apparently "universal."  Deleted the XP printer and it - he added point to the level of the 8-12 different folder with .inf files that I had just downloaded.  No idea which one to use.  And apparently not so universal that HP would have you believe.  I presume that one I chose (proabably the first alphabetically) only allows gray - or is gray universal for printers.

  Well, rather than waiting on the long tail of wisdom on this forum I tried a reset hot of the printer (pull the plug while its on and wait 15 seconds).

  did.  tried to print (in excel the view print used to always display in color and he wasn't yet). There not also to print in color.  However in the meantime that the print job, I noticed that my "equipment was ready for use.

  Checked the printer and found a new listed HP cp1518ni.  has chosen to print in excel and the preview showed in color and voila! print color too.

  I've never cared for lack of HP of discrimination re: printer drivers 'universal '.  At least, they should give more guidance on which .inf to use _if_, you're going to be looking forward and install it yourself.

  However, I am impressed XP and HP got the correct auto-install.

• HP Officejet Pro 8500 has more: 8500 has more - will not print in color and alignment of printhead failure

  I have new ink cartridges, but it will only print in black.  Grayscale is not on.  I also cleaned the print heads several times and tried to line up, but this part came failure refers to the documentation.  What are the documents?  I would lov eto to be able to print in color again!  Any ideas?

  Hi @Adriana8,

  I see that you have problems printing in color. You have changed the cartridges and have the same results. I want to help you solve this problem.

  Please, try the following steps to see if it will help solve the problem. Ignore the titles of 2nd & 3rd documents.

  HP Officejet Pro 8500 printer - color or black ink prints do not.

  All-in-one HP Officejet Pro 8500 (A909) and Officejet Pro 8500 has e-All-in-One (A910) Printer Series - one "ink cartridge appears to be missing or corrupt" control panel displays error on the printer.

  'The following printhead appears to be missing or damaged' display for HP Officejet Pro 8500 has e-all-in-One Printer Series.

  You use genuine HP cartridges?

  If you appreciate my efforts, please click on the "Thumbs up" button below. Good day! Thank you.

• HP all-in-one 8620: HP all in a single 8620 - will not print black because yellow ink so you are done?

  What nonsense, the here!

  my printer refuses to print black and white, pages saying that the yellow ink is finished?

  only if I buy a wet ink yellow it will print.

  Isn't this black mail? What does take to print?

  I did print it in black, etc, but still it prints no and gives a banner saying yellow ink purchase

  The standard yellow ink is available from HP here.  You can also consider the Multipack colourful three - if yellow is probably exhausted the other colors are not far behind.

  With regard to the requirement to have the ink color when you want to only print in black.

  HP and other printer manufacturers have technology another printer for different needs.  For ink jet printers:

  • Some have integrated into the ink cartridges print heads.  These printers can print generally with one or more of the colors completely empty, or even with color or black cartridges (but not both) removed. Deskjet 6980 series is an example, or for an all-in-one, see the 8040 a Officejet.
  • Other printers have separate replaceable printheads and inks.  An example would be the printer Officejet Pro 8620.  In these printers print head can be replaced if they are damaged by running the printhead with colors off.  Some of these printers allow printing with a color, the other will not.  If the printer is run without ink in one or several colours, the printer may be damaged, but the user may be able to recover without having to send the printer for the service by replacing the (expensive) print head.
  • Other printers have permanent print heads.  To run only those without little ink in all colours would risk causing damage to the print head because of clogs, air ingested in the printhead or grilled printhead resistances of shooting. The Officejet 6700 is an example of this type of printer. For printers with fixed print heads that could require the service to get the printer to print properly again when the ink is finally replaced.

  The document described here how the ink is used.  The document is written for inkjet printers HP the same principles apply to printers inkjet from other manufacturers.

  If you are ever printing a monochrome laser printer in color would probably be a better choice.  If you occasionally print color but especially black a HPI printer as those in the first category above can be a good choice.

• Will not print in color from my Mac or iPhoto for HP photosmart D110

  My printer will print only in black and white when I print from my Mac OS X 10.6.4 on my printer.  I uploaded the photos I photo and print only in black and white.  When I put the card directly into the printer, it prints fine color.

  HP website was no help at all with this issue.  All of the suggestions.

  Print a self-test of the front of the printer. It prints color? If this is not the case, there is something wrong with your color cartridge. What version of Mac OS X?

• Photosmart 7520 will not print on color construction paper.

  My Photosmart 7520 print text on color construction paper.  It feeds through the status bar, but does not print.

  Hey @JanMO,

  Welcome to the Forums of HP Support!
  
  If you have a 7520 Photosmart all-in-one that doesn't seem to not want to print on color construction paper? Because the product is to feed the paper in the paper tray but isn't actually put ink on the page is does not seem to be a problem with the book itself and not filling not the management of specifications that your printer takes in charge for a type of paper.

  According to the specifications of 7520 Photosmart it can handle:

  • Types of media supported: Paper (brochure, inkjet, ordinary), photo paper, envelopes, labels, cards (greeting), transparent
  • Supported media formats: Letter, legal, 4 x 6, 5 x 7 in., 8 x 10, no. 10 envelopes
  • Recommended weight: 16-80 lbs.

  Plug Photosmart e-all-in-one printer 7520

  You know the exact weight of the construction paper?

  Your printer will print on other media, such as plain white paper or photo paper glossy with no problems?

  You could try to browse the next document in troubleshooting print quality, but please note that if your paper is not listed in the support media types, sizes or requirements of weight that you can do more harm to your printer.

  The problems of print quality for the e-all-in-one printer series HP Photosmart 7520

  Please let me know what you find on your construction paper specifications and if none of these steps helped to solve your problem. Good luck!

• HP Envy 4520: Will not print in color

  I put upupmy printer and it scans and black prints correctly.

  I undertook the alignmnet and the cleaning cartridge, print tests of this have color but when I try to print color documents or photos they come out only with the black cartridge.  I have

  The Black & White check box, always only black white printed, disabled

  The cartridges are new and indicator bed almost complete, but as I said above they print the pages of ok color test

  Now, I have just installed a new cartridge color and re stillwill not aligned setting print photos or documents in color

  I'm going crazy

  What next please?

  Hello @MrT1, hope you are well!

  Thanks for joining the HP support forums. I'll be happy to help you

  Have you tried to make a color copy from your printer? Place a color document face down on the scanner bed and touch the copy option on the printer screen color.

  If the color copy comes out well, then the printer hardware is good and the issue would be with the print settings or drivers. Try the following steps to troubleshoot the same:

  • Click on the Apple menu icon and then click 'System Preferences '.
  • Click on "Printers and Scanner" / "print and scan" or "print and fax".
  • Right click on the empty space in the printer list and then click "reset printing system".
  • In the confirmation window, click "Reset".
  • Enter an administrator user name and password and then click on 'OK '.
  • Wait the printing system goes to zero and no show of devices in the list of printers
  • Click on the button "Add" (+).
  • Search for, and then select the name of your printer in the printer list and then click 'Add' to add your printer.
  • Click on "print using the...» "and then select the name of your printer (default"Airprint"would be selected)
  • Now, try to print and check. In addition, check the settings to print here: http://hp.care/2eiIZhE

  If the copy of color also comes out without color, then it might be a problem with the printer hardware. Try to solve the problem the steps detailed here: http://hp.care/2e5FwH5

  Please let me know if that solves the problem, or if you need assistance.

  See you soon

  Please click on 'acceptable' on the post that solves your problem to help others to find the solution. To show gratitude for my help, please click the 'Thumbs Up icon' below!

• HP Officejet 6700 Premium will not print in color from Word or E-mail but copies in color

  How can I get my HP Officejet 6700 Premium to print in color from Microsoft Word or email.  It copies in color.

  Thank you.

  I would make sure that black ink is not enabled on your computer.

  1. Select Start menu
  2. go into devices and printers.
  3. right click on the printer, select printing preferences
  4. in the lower right corner, select Advanced
  5. then according to the characteristics of the printer print in grayscale as a drop-down list will appear select off if its turned on.

  Let me know how it goes.

• My dell v313 printer will not print in color

  I have a dell printer it prints black but not color.  What could be the problem?  I bought the printer in 2009, it is Dell V313

  Hello Patricia,

  First question: you have Windows 7 32 or 64 Bit OS (to find go to control panel, click on system, scroll down to the section of the OS, if its 64-bit it'll tell, otherwise it will be silent on the Bit depth). It is important to know that I can only find a Windows 7 driver for the 32-bit version, not the 64-bit version!

  If you have not visited the site of Dell, you will find perhaps instructive: http://search.dell.com/results.aspx?s=gen&c=us&l=en&cs=&k=printer+v313&cat=all&ref=ac .

  This article on printing in color was particularly interesting: http://www.dell.com/support/troubleshooting/us/en/04/KCS/KcsArticles/ArticleView?c=us&l=en&s=bsd&docid=52113 .

  Let me know if this helps you.

  Kind regards

  BearPup

• New ink will not print

  I installed new ink (all) like I did before manytimes) and this time it does not print and when he tries to print, it is very slow.  I did a check of the color and the color is proved fine on it, but not on the forms, etc. Black is just a few points here and there... help!

  Please read this post then provide some details.  What printer model?  There the error messages on the computer screen or the printer?

• HP 6700 will not print in color

  OFFICEJET 6700 WINDOWS 7 my HP officeject 6700 used to print in color and now only prints in B & w. went forward in the configuration menu, click on the GREY SCALE, but only option is black how do I get it to print in color again. Thank you, Sue

  Hello marrre,
  
  Welcome to the Forums of HP Support!

  Are able to copy in color using the Officejet 6700? If you are able to copy in color the problem may be on the side of the computer.

  You could try printing HP and Dr. Scan, it will look at the software and drivers installed for the printer.

  Let me know to come out.

• HP office jet 6500 printer will not print in color

  Former title: printer does not print color

  My hp 6500 office jet print color on my Windows 7 computer

  Hello
   
  
  1. it worked properly on your computer?
  2 have you installed HP Officejet full feature software and driver for this printer?
   
  Method 1.
  You should check a number of things.
  First, make sure the color cartridge is not exhausted. Also, make sure that in the settings of the printer, you have not chosen to print grayscale. You can see these settings with the HP support.
  
  Try these methods to check if it solves the problem.
  a. Run utility troubleshooting printer.
  If your computer has problems printing, try using the printer Troubleshooter to solve the problem. He made sure that a printer is connected to your computer, and it checks for common issues such as whether the printer has enough paper and toner to complete printing your document.

  Refer to the article below for the procedure.
  Open the printer Troubleshooter
  http://Windows.Microsoft.com/en-us/Windows7/open-the-printer-Troubleshooter
  
  Method 2.
  You must install the full feature software and driver package to make sure that everything works fine.
  Here is the link.
  Driver and HP Officejet Full Feature software
  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=MP-67766-1&LC=en&DLC=en&cc=us&OS=181&product=3795406
  
  Method 3.
  You can try a few methods of troubleshooting as mentioned on the HP website.
  Printed colors are not colors should
  http://h10025.www1.HP.com/ewfrf/wc/document?DocName=c01641184&tmp_task=solveCategory&LC=en&DLC=en&cc=us&lang=en&product=3795406
   
  Print a printer status report
  http://h10025.www1.HP.com/ewfrf/wc/document?DocName=c01659965&tmp_task=useCategory&LC=en&DLC=en&cc=us&product=3795406
   
  With the help of the Windows HP Print Diagnostic Utility
  http://h10025.www1.HP.com/ewfrf/wc/document?DocName=c02072599&tmp_task=useCategory&LC=en&DLC=en&cc=us&product=3795406
   
   
  Because this printer is not compatible with Windows 7, although it works on Windows 7, however, he may limit certain functions. You can check with HP support.
  Here is the link to HP support for this printer:
  http://h10025.www1.HP.com/ewfrf/wc/product?LC=en&DLC=en&cc=us&product=3795406
   
  I hope this helps.

  Thank you, and in what concerns:
  Shekhar S - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.
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