New Acer Switch 10 SW5-012-13TT - black screen

Bought the Acer Sunday switch. Only used for about an hour or two. Activate programs, McAfee, Microsoft Office etc. Obtained online at my email. Suddenly he begins to become slower. then I start to wonder if I want to install all these things that seem to be extra with... something McAfee? I think that I said yes to some things that I thought were part of the program. Then he slow - disappered of things from the main screen. Then I started to notice that he had detected Trojans that McAfee would manage. This happened SEVERAL times. They have all been called Artemis! and had their own figures. Shortly after, I lost the screen. I spent some time trying to figure out what the hell. I continued to get more notice Artemis. I couldn't use charms or anything else. Also I did Ctrl alt delete and it gave me the Task Manager. There, I could see that McAfee used a huge amount of juice. For the next period of time (dunno how long - I was in a panic computer) I looked at things by their opening via Task Manager, trying to see what has increased. I continued to get Aretimis advice and opinion seemed to be out of nowhere saying they did download things that I had not agreed to download. McAfee update it's self several times. I turned it off several times to see if she needed that.

Since that time, all I can get is orTask black screen Manager and all I can get to via the Task Manager.

I want to like this, but I think I should just take it back to Costco.

Can someone help me? I'd appreciate any help or ideas you have.

Kim


Tags: Acer Tablets

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