New black cartridge do not align

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• new black cartridge will not print

  OfficeJet 6500 AIO e709a

  Windows Vista

  I installed new black ink cartridge. I made a few photocopies and had no problem. Today I can't print black at all. It prints color only. I did all the troubleshooting - cleaning the print head, align, print the test page, etc. - still no black. I went to Office Depot and got the black cartridge. Still can not print in black. I used the 'clean' tools of the printer itself print head and still no black. The replacement plan, I bought at Office Depot is a joke! They give me only purchase price. New printer like min (one year old, but was a fence) will cost me double, they will return! I would rather 'fix' it. Any ideas?

  Thank you!

  WELL, I'm RELIEVED! The reset worked very well and I am now printing in black! I agree with the person who said that this process certainly has HP - I used a lot of ink! (you know, this liquid GOLD!)

  In any case, I'm happy and enjoy all that have posted helpful advice/comments.

  Now, how can I mark this "resolved?"

• New black cartridge does not print - Photosmart 5510 all-in-One

  I replaced all my ink cartridges when they ran.  The black cartridge is printing not and cannot even print alignment test page to align my new cartridges.  They are HP cartridges I bought and now after all cleaning procedures, I have now exhausted all new cartridges.  My warranty is exceeded, even if I have not received the new printer last Christmas, but my family he registered in August when they bought it for me.  I'm going to buy new cartridges, but I fear that I will lose more money that this problem will not be solved.  Someone help.  I have uninstalled, reinstalled, cleaned print heads, tried to align the cartridges but error message appears then all new Board would be good.  Thank you

  Hello Cath,

  I'm really sorry to hear about your Photosmart 5510 aligning properly and not printing in black ink. I understand that you have tried to align the printer and it has not solved the problem. I want to help you and make you my best to do it!

  At this point, I do not pretend to try new cartridges (especially black) and trying to do the alignment again. I found a useful troubleshooting guide following which solves the problem, I hope.

  Here's the guide I recommend following step by step:

  A "alignment failed" Error Message appears on the printer

  * Tip - make sure that the printer is connected directly to the wall outlet.

  Please do not hesitate to post your results here and I will help you further if necessary.

  Take care

• new black cartridge does not print

  I just installed a new black cartrdige of ink in my printer HP 6520.  It will not be printed.  I tried soaking of the thought of the cartridge it may be clogged.  That did not help

  This printer has been replaced once already because it has not previously.  Is there something else to try?

  The message here is a troubleshooting document links for the Photosmart 6520.  If steps it do not solve the problem, Please contact the HP Support, even if the printer is no longer under warranty.   If the foregoing is not satisfactory results so thanks for posting here.

• new black cartridge does not work. I have no error message, simply, it does not print in black.

  As noted above, the printer prints just black.  It is a new cartridge.  Not my first rodeo, I replaced the cartridge several times, so I don't know how to do it.  I get no error message.  When you check the ink level, he recorded as complete.    What is happening with this?

  Hi, for the Olympic GAMES of 6500 try the procedure described in the link below...

  http://support.HP.com/us-en/document/c01641815

  Otherwise, if the printer is out of warranty, one thing that might be worth a shot is to soak the printhead...

  (1) get a pan and put 1/2 "of very hot (not boiling) water in the bottom.
  (2) remove all ink cartridges, then remove the print head Assembly.
  (3) gently put the printhead nozzles down in water and soak for 5 minutes.
  (4) remove the print head and gently dry the electrical contacts.
  (5) replace the print head in the printer and then reinstall the ink cartridges.

  http://h30434.www3.HP.com/T5/Ink-toner-cartridge-printhead-issues/HP-6500-Office-Jet-E709a-black-printer-cartridge-HP-920-not/m-p/447545#M36315

• installed a new black cartridge, colors are there, but should not the printer print again

  Photosmart e 5510 all-in-one

  Was completely out of ink installed new black cartridge, do not have color cartridges. Went to copy I get a blank page. The printer sounds like its printing. Purchased with HP printer cartridge

  I'm sorry that you're having this problem, but the printer will NOT work without the color cartridges.

  Even if you chose to print in B & W, the printer still need to use each cartridge colors to mix with black to make a true black color.

  If you put in the color cartridges before printing.

• LaserJet P1102W will not accept a new black cartridge

  I have a Laserjet P1102W coming out of warranty of 16 days. It won't let me print as it calls for a new black cartridge which I changed to a new one and it still won't let me print. I have tried the factory reset and it still does not work.

  Any suggestions to make it work please.

  Hello

  Remove the toner cartridge from the printer and on the left inside of the printer where the toner cartridge,

  There is a sensor vertical flag that triggers and detects the toner cartridge when its inserted...

  Make sure the sensor is freely switch also check the obstacles inside the area of the cartridge...

  to clean the contacts inside the printer and the toner cartridge...

  even if I am an employee of HP, I speak for myself and not for HP.

  * Say thank you by clicking on the "Bravo!" Star"located on the left *.
  Make it easier for others to find solutions, marking my answer to "Accept as Solution" if it solves your problem.

• Black cartridge does not print.

  Model HP6510.  Black cartridge will not print computer or copy.    A new cartridge has been installed, but it prints just blank or a very light blue.  Yes, it is installed correctly.  The other three colors work very well.  Any help?

  Hello westielover,

  Welcome to the Forums of HP Support! I see that you recently replaced the black cartridge and you get blank pages or a very pale blue text. To better help you can you please let me know the Exact modelof HP printer that you are using?

  Please start here: printer does not print black ink or color of ink or prints blank Pages

  Let me know the results if you always work in printing questions reply back.

  Thank you

• HP Deskjet D2460: Printer SOMETIMES prints wrong colors. New black cartridge prints SOMETIMES?

  The transition to Windows 10, I had problems with the printed colors.  Recently, I installed 2 new black cartridges and with each had the problem that it does not correctly print black.

  I did a test clean cartridge HP page and it was perfect. Next an Excel sheet printing showed only a few black and the other showed no black at all. (Note that the blue parts are out more purple than blue).

  Any help gratefully received.

  The test is probably print a black event, mixing colors to print a black like appearance. I left I have the link below for more in-depth information.

  Using ink in inkjet printers.

  I always suggest dialing the telephone support to see what can be offered in your case.

  Best wishes

• HP4620 black cartridge does not print

  My HP4620 all in one - the black cartridge will not print.  I encountered this problem in the past, but it has been resolved with an ink cartridge.  However, this time I replaced the new cartridge and still the black will not print.  I did all the diagnostic tests, use the PIN to clear the vent cleaned as advised printer heads.  This printer is only 16 months old and is not heavy use.  Solution, please?

  Thanks for the number to call. New printer is on its way! This is clearly a systemic problem with this unit.

• HP Photosmart Plus B209a-m black cartridge will not print

  My HP photosmart Plus 209 a, m stopped printing black ink. I've had less than a year, and it worked perfectly until last night, when all of a sudden it stopped printing black ink... All other colors work very well. I took all the actions proposed by the HP support site, I have cleaned the print heads, ran the alignments, cartridges has changed twice again (never used anything else than new HP cartridges) and still no black ink. So I searched for an answer outside the HP site and tried all the suggestions, I came across but always without success. I found, however, that there are many people with the same problem but I have yet to find a person who has solved. Please someone help me!

  Hi Steve

  As the black cartridge is not read empty, have you tried to check if it is properly ventilated? third step in the link below)

  http://support.HP.com/us-en/document/c01770033

  Best regards

  Ciara

• DeskJet Ink Advantage 5525 black cartridge do not work

  Hello

  My printer is a Deskjet Ink Advantage 5525. I bought a new cartridge 655, but it did not work in my printer. The printer showed it's a full cartridge but printed paper was empty total! I did the whole method of repair (head and new facilities of cartridge cleanings) with no result. The black bar was too empty on the test page.

  I bought a different brand new black print cartridge 655 and tried everything I could but it's the same!

  I have the latest software for this printer.

  So I have two new black cartridges and I can't print in black! Color only those working!

  Do you think that the printer has gone wrong? Should I buy a new printer?

  Thanks in advance for your advice!

  SzG

  Hi @SzG,

  Welcome to the HP Forums!

  I see that your black ink cartridge will not work with your HP Deskjet Ink Advantage 5525, and I am happy to help you!

  If you have gone through all the solutions in this guide, the printer prints blank Page or does not print black or color ink for HP Photosmart 5520 and Deskjet Ink Advantage 5520 series e-all-in-one printer. Then, I would recommend getting a new printer, if it did not help.

  Please contact our technical support at the 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number. Language-country selector.

  I hope this information helps and thank you for posting!

• New ink cartridges do not work

  I inherited a printer HP Deskjet 3070, which has already been used. I bought new ink cartridges, but when trying to install these has received the error message that I need to use the cartridges of the establishment to assess the ink levels and once this is done can change for the new cartridges.

  Unfortunately, the printer cartridges comes with do not seem to be setting up those and now the printer accept the original or the new.

  Does anyone know how I can go forward - it doesn't seem to be any problem with the printer?

  Hi @LorieB,

  Welcome to the HP Forums!

  I see that your new ink cartridges do not work with your HP Deskjet 3070. I'm happy to help with this problem!

  I would like to recommend please call our telephone support to the 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number. Language-country selector.

  Good luck!

• Leak - new black cartridge 564xl leak and doused in ink to remove the tape. (ruined my new Dockers)

  Leak - new black cartridge 564xl leak and doused in ink to remove the tape. (ruined my new Dockers - $39.95)

  No problem with cyan, magenta or yellow. purchased at the same time Best Buy XL cartridges.

  Hello

  The best solution and only recommended for you is to contact Hp Support on this issue, they will surely help.

  * Say thank you by clicking on the "Bravo!" Star"located on the left *.

  * Make it easier for others to find solutions, marking my answer to "Accept as Solution" if it solves your issue.*

• Branch HP4500 black new ink cartridge does not work

  I have the HP Officejet 4500 series printer. When I repaled branch HP 901 black cartridge is new, the alignment page went without black, undetected illustrated message text. I went through all the step to check the ink level, to clean the print head, troubleshooting... .but was frustrated. The b & w document print at all. Please advice. Thank you very much.

  What is the warranty ends on the day on the cartridge? (AAAA/MM/JJ) If it is under warranty I had advice contact our telephone support HP...