new black cartridge does not work. I have no error message, simply, it does not print in black.
As noted above, the printer prints just black. It is a new cartridge. Not my first rodeo, I replaced the cartridge several times, so I don't know how to do it. I get no error message. When you check the ink level, he recorded as complete. What is happening with this?
Hi, for the Olympic GAMES of 6500 try the procedure described in the link below...
http://support.HP.com/us-en/document/c01641815
Otherwise, if the printer is out of warranty, one thing that might be worth a shot is to soak the printhead...
(1) get a pan and put 1/2 "of very hot (not boiling) water in the bottom.
(2) remove all ink cartridges, then remove the print head Assembly.
(3) gently put the printhead nozzles down in water and soak for 5 minutes.
(4) remove the print head and gently dry the electrical contacts.
(5) replace the print head in the printer and then reinstall the ink cartridges.
Tags: HP Printers
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Hey @JaniBee ,
Yes I recommend you return the faulty new cartridge and replace it! If you buy the new cartridge and it fails well then let me know and we can look at the printer and excludes a faulty cartridge error.
Get back to me and let me know! Have a great day and a wonderful holiday season!
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Hi Danmor72,
1. you remember to make changes to the computer before this problem?
Step 1:
You can check out the following link and try the steps by check and chan Friday, April 13, 2007 12:37 AM if it helps:
Step 2:
If the problem persists after you follow the steps above, and then run the Microsoft Fixit to solve the problem.
Check out the link:
http://support.Microsoft.com/GP/printing_problems
Hope this information is useful.
Jeremy K
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.
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Hi @LorieB,
Welcome to the HP Forums!
I see that your new ink cartridges do not work with your HP Deskjet 3070. I'm happy to help with this problem!
I would like to recommend please call our telephone support to the 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number. Language-country selector.
Good luck!
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