new black cartridge does not work. I have no error message, simply, it does not print in black.

As noted above, the printer prints just black.  It is a new cartridge.  Not my first rodeo, I replaced the cartridge several times, so I don't know how to do it.  I get no error message.  When you check the ink level, he recorded as complete.    What is happening with this?

Hi, for the Olympic GAMES of 6500 try the procedure described in the link below...

http://support.HP.com/us-en/document/c01641815

Otherwise, if the printer is out of warranty, one thing that might be worth a shot is to soak the printhead...

(1) get a pan and put 1/2 "of very hot (not boiling) water in the bottom.
(2) remove all ink cartridges, then remove the print head Assembly.
(3) gently put the printhead nozzles down in water and soak for 5 minutes.
(4) remove the print head and gently dry the electrical contacts.
(5) replace the print head in the printer and then reinstall the ink cartridges.

http://h30434.www3.HP.com/T5/Ink-toner-cartridge-printhead-issues/HP-6500-Office-Jet-E709a-black-printer-cartridge-HP-920-not/m-p/447545#M36315

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