new computer win 7 pro connected to ext HD or flash drive does not display any permission or not available

Two hp 17-inch workstations mobile (business) Z book 17

On consumer laptops, I can view the files on my external hard drive 1 to and 1 GB player.

On these corporate work stations (mobile), I'm not able to view the files on the hard drive or flash drive.

I need your help so that I can save files from the internal hard drive of the mobile platform of book z hard disk external.  And I need to be able to reconnect the external drives and readers to the Zbook mobile workstation to transfer files to transfer flash.

These are the pop ups that appear for each when displaying of readers by opening my computer:

When left click hard disk drive a pop up appears with the title bar: location is not available.

H:\ is not accessible.

Access is denied.

Make a right click on the hard drive allows opening of the FreeAgent GoFlex drive (H properties)

The tabs are ReadyBoost, previous Versions, Quota, customize, general, tools, hardware, sharing, security

By clicking on security of advances and then permissions then continue and then change my name owner or administrator... both methods result in the same access denied result once again.

I came across this http://technet.microsoft.com/en-us/library/00d04415-2b2f-422c-b70e-b18ff918c281 is this something I need to study and learn before I am able to connect and use an external drive or flash?  Or is there another problem?  If the answer is in this link, do I have to put emphasis on and why wasn't windows 7 configured so that it is easy to use external drives as in win xp and win 8?  Are all usb ports do not or all drivers of failing or is it a software problem all?

I was not able by trial and error to display all files on any hard drive or external flash on the two books of z of mobile workstation.

Then I went to the flash drive.

Left click on the flash drive produces a pop-up with title bar G:\

You don't have permission to access this folder.

Click on continue to get permanent access to this folder.

After clicking on continue it opens another pop-up with title bar G:\

You have been denied permission to access this folder.

To access this folder, you will need to use the Security tab.

When clicking on the Security tab he opens a new pop with the title bar: removable disk (G properties)

The tabs are general, tools, hardware, sharing, ReadyBoost, customize

He did not indicate what to do next.

Summary:

Two new computers hp zbook stations mobile work with win 7 pro

Or computers with their multiple ports usb allows to access my external hard drive or flash drive.

The external hard disk and flash dirve each work very well with the consumer portable computers hp with winning 8 and 8.1 of win and have worked with computers with win xp.

How can I get the Replicator hp z book with win 7 pro for usb drives work with external hard drives or external flash drives?

I have so far done the following:

(1) run administrative guest with sfc/scannow and it found no violations of integrity

(2) ran microsoft fixit will be all available Parameters which automatically checked and corrected each book workstation z mobile http://support.microsoft.com/mats/windows_file_and_folder_diag/

(3) contacted HP support

(4) checked for malware using microsoft security essentials, malwarebytes and spybot on each mobile workstation

(5) updated drivers using HP support assistant on each computer

(6) windows update the device HP support assistant on each computer

How do two new computers with win 7 pro can be connected to external drives that allow to view the files as they do with win xp and win 8 automatically?

How can I access my files on the external hard disk and flash the mobile workstation book z?

The specifications for the mobile workstation of zbook are:

Operating system: Windows 7 Professional 64-bit Service Pack 1

Microprocessor: Intel core i7-4800MQ CPU @ 2.7 GHz

Moemory system: 16 GB of memory on 2 1600 MHz dimm

Graphics device 1: Nvidia Quadro K3100M

Graphics device 2: Intel HD 4600 graphics card

Hard drive 1: SCSI Disk Device

C: 683.42 (613,62 free go-go)

D: 12.21 GB (1,3 GB free)

E: 1.99 GB (1.97 GB free)

The hard drive is a seagate 1 TB drive that works very well

The flash drive is a 1 GB drive which works very well

Here is the new mobile workstations HP Z book 17.

Microsoft said that HP is responsible for the operation of win 7 in the first year for the operating systems pre-installed

HP elite support doesn't know how to solve the problem with the USB ports on the two books of Z is not able to provide access to external hard drives or flash drives

These two mobile workstations have problems of USB port with all the ports on each computer?

These two mobile workstations have problems of windows 7 where the client has to learn how to use the registry to store external hard drives internal hard drives?

What does do to be able to back up files on a disk external hard drive internal?

Have to do to be able to use flash dirves with a 17 mobile workstation z book?

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This problem has been resolved.

The book of Z 17 HP installed their software: HP Client Security.

This software prevents the use of external hard drives and flash drives in its default settings.

Each customer is on their own in discoverinv and the resolution of this problem.

There is no warning.   He made no information on why a right click on a drive and checking the property do not work.

The way in which this issue has been resolved was by a clean boot process in msconfig.

When miscrosoft services were hidden items that remained were read.  Systematically, some were checked and unchecked, and the computer has rebooted to see if the problem was still in existence or if the problem has disappeared.

Whenever the hard drive or flash drive has been verified.

We were lucky that we checked to see if it was or not HP software at the beginning.  This problem was caused by the default client security HP who were to refuse all USB connections.

This consumes a lot of time and was so frustrating.

On the first book of HP Z 17 thin client HP security biometric authertication failed with a black screen.  The computer is about 15 days old.    All the dirvers for the HP notebook have been uploaded and then the software for biometric devices have been downloaded.  HP determined that it was a hardware failure of the biometric device, when drivers and software downloads together has not fixed the problem.  This computer had / has the same problem with not allowing communication with any external hard drive or flash drive.

HP did wrong by not providing any information on the inside of this product the HP support assistant.

Here's a consumer might encounter problems:

The HP support assistant on Z book provides updates of drivers for windows, but the support phone number book mobile z is not listed.  There is a phone number, but it is a regular support, not z book mobile support or elite support.  Mobile Z book users are supposed to call the number fo elite press and the number is for a regular support on the wizard of book z mobile support.  Support assistant has cat support method and the HP chat support is not trained to book support z mobile.  There is a feature to contact the technical support and the transfer of data to the technician, and again, it goes to regular support who is not trained to support the mobile z book.  If you call the phone number provided some of the choices on the automated line includes desktop, laptop and office work.  If you choose Notepad you won't get z mobile workstation support.  If you choose work center you will get no support of z book mobile workstation.  Instead, you must have someone answer and then ask to be redirect to support elite.  On the first call, you never know that the support you are looking for is elite support until they give you this information on the next contact.

After many hours spent barely pull on the problems of not being able to view files on an external hard drive or external dirve flash, I was able to change this HP software.  It now unfortunately produces a humming noise when parts of it are displayed.  This has not yet been set.

It is the customer of HP security information:

http://www.HP-ProtectTools.com/downloads/PDF/HP_ProtectTools__EnterpriseDeviceAccessManager_Whitepaper.PDF

There was no information to reconfigure the software in the white paper.

I was able to find a user guide.

This guide was not and was not available through the HP support assistant:

http://h10032.www1.HP.com/CTG/manual/c02292692.PDF

Hope this helps all who are unable to view the files on their external hard drives and external flash drives.

The thin client HP security prevents click right change of ownership and prevent changes, right-click in the security, etc..  Change of Director fails also as the client security administrator HP overides too.

So end users must change the HP Thin Client Security so that it does not block access to files on external hard drives or flash drives.

Tags: Notebooks

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