New Dell Inspiron 3847 does not illuminate

I just bought an Inspiron 3847 Friday. What I did is to make updates, install firefox, installed a game and when I wake up today to turn it on it lights. I disconnected the electrical surge protecter, plugged in the wall and still nothing. I was looking online for 2 hours on what to do and im a loss. I have to go back to the store, or is there something else to do for this problem? Thanks for any help

sarcasticmama

I just bought an Inspiron 3847 Friday. What I did is to make updates, install firefox, installed a game and when I wake up today to turn it on it lights. I disconnected the electrical surge protecter, plugged in the wall and still nothing. I was looking online for 2 hours on what to do and im a loss. I have to go back to the store, or is there something else to do for this problem? Thanks for any help

sarcasticmama

As the 3847 bought two days earlier, better to return to the store for a refund or a replacement.

Bev.

Tags: Dell Desktop

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