new e-all-in-one officejet pro 8600 black does not print

I can't print in black with my new printer.

HP says it's out of warranty. I bought it on Amazon of Bob Electronics and they had him as a monitor in use. Has not been used, but if the warrantly expired.

Hello @ Tallgrayguy,

I understand that you can't print with black ink cartridges. I would try to help with this problem.

Chances are while the printer was sitting as a model of display used, the dried out print head. It's too bad that most print heads are not something you would find at your local big box store.

On the front panel of your printer, press the arrow outside the screen. Select Configuration.

Then tap Tools.  From there, locate the printhead cleaning option. Try this three times.

I hope that this will work. If it isn't I would like to refer you to a post from Bob_Headrick.

black ink does not.  I read the document completely, and then decide if it fits your situation.

I would like to know how things will go.

Tags: HP Printers

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