new file is empty. Cannot create a new folder. How can I fix it?

When I click on "FILE" 'NEW', it is 'empty'. "." I can't create a new folder.  How can I change this so that it shows the folder?  Also.  When I chick on a hypertext link, I get a message that, because of the restriction on the computer, I can't access the hyper link.  How can I change this so that I go to the hyperlink?  Thank you

Hi Bennie,.

1. are you referring to any program or folder?

2 is the limited issue while accessing the hyperlink for any program in particular?

3 is. your computer connected to a network of area?

Try the following and see if it helps.

Method 1:

 

Try using the command prompt and try to create a new folder and check if you can create a.

To do this, follow the steps below:

a. Click Start.
b in the start search box type CMD and press to enter.
c. type cd... publicity and press ENTER, repeat the cd... and press ENTER until you have c:
d. now, type the following at the command prompt:mkdir folder_name

Here, folder_name is the name of desired folder

e. check if the folder is created in the C drive.


Method 2:

Try to disable the third-party security software and check.

Disable security software: http://windows.microsoft.com/en-US/windows-vista/Disable-antivirus-software

Note: If you need to temporarily disable the security software, you should reactivate as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software is disabled, your computer is vulnerable to attacks.


Method 3:

I suggest you perform a SFC Scan and check.

Refer to the steps in the following Microsoft article.

Use the System File Checker tool to troubleshoot missing or corrupted system files on Windows: http://support.microsoft.com/kb/929833

Keep us informed on the status of the issue.

Tags: Windows

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