New hard drive in the PC and now can not see child PC in the Family Safety website

Recently, we had to install a new hard drive in my son's PC.  I can confirm Family Safety is on his account, to block Web sites are blocked, delays are granted, and there is curfew in place.

But when I connect to https://familysafety.microsoft.com I see my account on the PC, but I can't see me son under kids account.  I followed all the links, help is here.  I deleted and then re-created his account, the computer is approved, and I can see Family Safety is on his account, but I still don't see the PC as part of the children's section of https://familysafety.microsoft.com.

Rohit:

The wiki article was not a solution - but thank you.

The problem is finally resolved when I could access MS FS through the settings on the PC.  It has a link to MS FS in settings FS (user) who has been for several weeks.  This must have been on the side of Microsoft since after accessing this link work then all the features of the FS.

Jason

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