New hard drive in Windows XP does not recognize

So I got a Windows XP SP and I want to connect an external hard drive. It does not recognize the hard drive but do not appear in my computer as Samsung (i). This just appeared once. But now, whenever I have connected to the computer again, he appeared as removable disk (e :)) and I can not delete all the files in there.) I tried to use the add hardware, but he found nothing and is not solve this problem.

And if it serious, my computer is slow. Thanks for any help.

Hello

You are welcome!

Good to know that the problem is solved. Let us know if you need assistance related to Windows and we will be happy to help you.

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