new hardware found box of bluetooth device will not disappear when you try to install. ultimately it cannot find driver software but comes from the habit get off my computer
I have a box that keeps coming back that it has detected a new hardware - peripheral Bluetooth
and it won't go away. If I go through the process of installing software device driver he asks me questions on a disc and if I don't then check the other options and all other options does not work it is in place can not find device driver software. The problem is that's never on the computer as soon as I turn it on it won't go away don't anyone KNOW WHAT I CAN DO?
Hello allysoni,
Thank you for using the Microsoft Windows Vista Forums.
I just want to check, your Bluetooth device work? Or it works and you are just be notified? What brand is your Bluetooth device and what type of computer you are on?
Have you went into Device Manager to verify that the drivers are all up to date? Go to start-> Type "Device Manager" in the search field-> select device-> you Manager see no yellow exclamation for one of your drivers? If so, right click and select "Update". If the driver is already updated, and then select uninstall. (You may be prompted to restart)
If you are not prompted to restart, click again on the device and select 'Install' please let us know status. Thank you!
Engineer James Microsoft Support answers visit our Microsoft answers feedback Forum and let us know what you think.
Tags: Windows
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