New HP Officejet 4620 additional info e-all-in-one printing on

I've just set up my new printer yesterday.  When I print, I get an extra page which is printing information such as file name, directory, model, author, Date of creation, etc.  I don't want this info, how it stop?

I'm sorry that you are experiencing this issue.
First of all, you can perform a HARDWARE RESET. Unplug the power cord to the back of the printer and the wall outlet. Aside for 30 seconds and plug it back. See if it does then.

Another suggestion would be making a copy of the document and see if it gives you this surplus of paper. If so, then it's a hardware problem. If it isn't, then it's something in the software.

Let me know what happens, thank you.

Tags: HP Printers

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