New HP Photosmart 7520 won't print from the photo tray

EDIT: He will feed from the phototray if I print the photo in Windows Photo Viewer.  However, he still refuses to print directly from the jpg format, even if I specify explicitly in all the settings I want to print a 4 x 6 from the photo tray.

Is this a normal behavior?

I guess it would print correctly from other photo editing and look at software, but haven't checked that yet is not sure.


I just got this printer and cannot print from the photo tray.  He printed from the phototray during installation and configuration, but it was the only time.  The rest of the time, when I try to print a photo, it selects only in the regular paper tray.

Is there a magical procedure involved?  I have an operating system of Windows 7 and just installed on the HP site.  I uninstalled and reinstalled, but it still does not work.

I load a sheet in the phototray, make sure that the correct printer is defined, select the paper size (in this case 4x6in photo sample provided with the printer paper), select HP Everyday Photo Paper, glossy paper, click on print and the printer does not take into account the phototray and prints from the regular paper tray.

I've scoured the web and answers do not solve the problem.  It's very frustrating.  If I can't get this resolved in a day or two, I will back this printer and will try another brand.

These settings should always print to the Photo tray.

Tags: HP Printers

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