New iMac shows Facetime updated to 1.0.5

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• I currently have CS5 on my mac pro book. I just bought an i mac 21 "and you want to download my CS5 on my new imac, and then update the % of CS. How can I do this? Thank you

  I currently have CS5 on my mac pro book. I just bought an i mac 21 "and you want to download my CS5 on my new imac, and then update the % of CS. How can I do this? Thank you

  Hi Robing12544083,

  Please visit: https://helpx.adobe.com/creative-suite/kb/cs5-product-downloads.html

  Compatibility: Adobe - Creative Suite 5 Master Collection: System requirements

  I hope this helps.

  Concerning

  Megha Rawat

• Second installation of Photoshop and Lightroom on new iMac showed that 30 days of testing

  I just installed Photoshop and Lightroom on a second Mac and these versions are displayed in a 30-day trial. According to the T and C, I can legally install both products on 2 separate machines. How can I convince CC facilities on the new machine are not trial versions?

  Thank you in anticipation

  Log, activation, or connection errors. CS5.5 and later versions

  Mylenium

• best way to put in place a new iMac with saved files?

  Hi all

  I'm new here so please forgive me if I've done something wrong. Just recently got a new iMac and wanted to get all my software work of music and other files installed. I used the Migration Assistant on the iMac to move files from a recent time Machine to the top of my Macbook Pro. After what seemed to be a successful migration, I noticed that Garageband, iMovie and a few other products Apple should be updated. My new iMac has been updated the newer versions until the migration wizard has been used. My questions are, it's best to go on a new set up, and never has that somehow restored my new machine settings to the previous settings of the Macbook Pro? Would it have changed anything wise speed or image and sound quality wise? of resolution, depth of bit or similar?

  Thanks in advance for any help or answers.

  Dave

  What is the best way to ride on a new together

  Yes.  Other resources - move your content to a new Mac - Apple Support and
  A new Mac set up an ancient, its backups or PC

  Software, Apple and 3rd party will need to be updated to work with your new OS System.  You can visit RoaringApps which will make easier verification.

  

• New IMac. Firefox crashes. Unable to switch to Mac user sign on.

  Cannot access computer. Firefox hangs and cannot be disabled. None of the solutions of Mozilla work. New Imac shows that the user sign, but closes after a few seconds before I can access Finder, Firefox icon oou anything else etc.
  Turn off the computer is not terminate Firefox.
  Message indicates a copy of Firefox is already in use.

  Thank you... but I posted from my old computer... my new comp integrated the latest version of Firefox.

  The new computer doesn't let me get what that either... so it is now in the shop!

• Unable to connect to download FF update of the message from the FF site. What should I do? have the new IMac.

  I got messages from Firefox for download and important update. When I click on download, I get a new screen that says contact Server download. I wait and wait and nothing happens after several minutes. This has happened 5 times recently. Is there something I need to do to allow FF to access my computer? I have a new IMac with OS x system updates and news.

  If he has problems with the update or with the permissions then best is to download the full version and trash the version currently installed to do a fresh install of the new version.

  Download a new copy of the Firefox application and save the file to disk on the desktop image

  • Firefox 25.0.1: http://www.mozilla.org/en-US/firefox/all.html
  • Basket of the current application of Firefox (open the Applications folder in Finder and drag the Firefox application to the trash) to do a clean install (re) -
  • Install the new version you downloaded
  • https://support.Mozilla.org/KB/installing+Firefox+on+Mac

  Your personal data are stored in the Firefox profile folder, so you will not lose your bookmarks and other data to personal when you uninstall and (re) install Firefox.

  • http://KB.mozillazine.org/Profile_folder_-_Firefox

• I just started using my new iMac 27 "and in Mail, I can't find the setting to display a column that shows the number of emails in each folder.  Mavericks, I had this column.  I have checked all the menus and preferences and search online.

  I just started using my new iMac 27 "and in Mail, I can't find the setting to display a column that shows the number of emails in each folder.  Mavericks, I had this column.  I have checked all the menus and preferences and search online.

  Click the triangle next to the Inbox to view the Inbox for each account. Then select the desired mailbox and the information will be displayed in the upper part.

  You are entitled to 90 days telephone support from Apple. Try to contact them.

  Apple Support contact

  Apple Support by email or chat

  Contact Apple Support - phone

• new imac: facetime has not asked me to connect? He works

  About to use Facetime for the first time ever and for the first time on the new imac. At the opening of the app no sign-in panels are present and he asked of apple ID. However, it does not display my email address. Is this normal. Can't find the answer on the web and is waiting for a call.

  The guarantee gives the right to the free phone support for the first 90 days of ownership.

• I installed on 2 computers apple of LR. MacbookPro shows version LR 6.7 and iMac shows LR 6.5. Why and how do BMI updated when it says so far is not necessary?

  I installed on my iMac and Mac book Pro of LR6. Mac book pro showa version of LR 6.7 and IMac shows LR version 6.5 and when I check the updates, it says that it is updated. How do the IMAC version 6.7? Dam of Sierra 10.12 running on both computers.

  Available downloadable Setup files:

  • Suites and programs: CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
  • Acrobat: DC, XI, X | Suite X | 9,8 | 9 pro extended exe,7z extended pro 9 | 9 standard | 8 standard
  • Captivate: 9 | 8 | 7 | 6 | 5.5, 5 | 1
  • Cold Fusion: 11: 10 | 9.0.2 version 9.0.0, 9.0.1, 8.0.1, 8.0.0, 7.0, 6.1, 6.0, 5.0, 4.0
  • Contribute: CS5 | CS4, CS3 | 3,2
  • FrameMaker: 12, 11, 10, 9, 8, 7.2
  • Lightroom: 6,7. 5.7.1|  4.4 | 3.6
  • Photoshop Elements: 14,13,12,11,10 | 9,8,7 win | 8 mac | 7 mac
  • Premiere Elements: 14,13,12,11,10| 9, 8, 7 win | 8 mac | 7 mac

  Download and installation help links Adobe

  Help download and installation to Prodesigntools links can be found on the most linked pages.  They are essential; especially steps 1, 2 and 3.  If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".

• I have CS6 Design Standard, I'm going to update my iMac, the new iMac runn OSX 10.10 and 10.11, CS6 works very well with it. Kindly advice.

  I have CS6 Design Standard, I'm going to update my iMac, the new iMac runn OSX 10.10 and 10.11, CS6 works very well with it. Kindly advice.

  Hello

  Please try system requirements | Adobe Creative Suite Design Standard

  Concerning

• My Mac stop working. I bought a new iMac. I loaded it to the top of my external hard drive, my Photoshop asked me to download an update and then told me it wouldn't work until I contacted Adobe. My InDesign has also refused to work until I contacted you.

  My Mac stop working. I bought a new iMac. I loaded it to the top of my external hard drive. My Photoshop says she needed an update and then told me to contact Adobe support. My InDesign just told me to contact Adobe support immediately. Nor will not work now. I try to contact Adobe support, but I'm stuck in a forum. What should I do?

  Migration of Mac with Time Machine WILL NOT WORK with the Adobe program activations due to hidden registration files

  Sign out of your account... Uninstall... to run vacuuming...

  -http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)

  -using the vacuuming after uninstalling and prior to the relocation is necessary

  -https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

  -Restart your computer... Sign in to your account... Reinstall

• Performance issues of Lightroom after updating to the new iMac

  I used an iMac 2013 end with 3.5 Ghz i7 and 3 TB Fusion Drive and 32 GB of RAM and had very good performance.

  I've recently updated to an iMac of retina with i7 4.0 Ghz and 512 GB SSD and 32 GB of RAM. I also bought an external LaCie Big 1 TB drive which has 1 300 MB/s read/write speeds and put my Lightroom library, photos and ACR cache on this drive.

  In view of these changes, I expect an increase in the performance of my previous system. However, I see the opposite. In Lightroom when I apply a preset, I sometimes get a beach ball of rotation for a few seconds before she applies. In Photoshop, using the Google Nik filters, I when I move the sliders effect is not instantaneous as it used to be; Instead, I see chunks of the screen redraw.

  All other applications on my system seem to work very well. Photoshop and LR open both faster than they on my previous iMac. But their use seems slower that me perplexed.

  Any ideas?

  I guess the beach ball, that you see is the generation of the 1:1 Preview or how long it takes to calculate overall gross instead of a preview of lower res. The display on these new iMacs is so gigantic that the standard preview size is way too small (the max is 2880 pixels long, which is a factor of 2 too small for the retina display). The machine of the retina has 4 x as many pixels as the iMac 27 "older. The difference in speed between 4.0 Ghz and 3.5 GHz is not enough to compensate for this difference in number of pixels that should be calculated from the raw to catch up so you should see a decrease in the speed if you're using Lightroom full screen. Try the Lightroom window about 1/4 of the screen and see if that changes things.

• Adobe error: update sw 5.5 to 6 + 6 to be installed on new iMac - the serial number "errors."

  Hello I got 5.5 Stardard of design. I upgraded to 6. Standard design last year.

  I tried to update my MacPro laptop and I am having errors with my serial number. I have change the name of HD on the laptop.

  I also just got a new iMac and I moved the version 6.0 to it - no go. QUICK HELP! Please... Adobe support s * ks

  Thank you

  B

  did you disable you what you want to install not that was installed on your previous hard drive?

  If not, you will probably need an activation counter reset, http://www.adobe.com/support/chat/ivrchat.html

  Then, your design is standard cs6 an upgrade license?  If Yes and you have no standard design cs5.5 installed on your new hd/imac, you will need to provide the serial numbers (cs5.5 both cs6) during the installation of the cs6 upgrade.  you will need to give the correct number at the right time.

• To the Acrobat Pro XI to the new iMac Macintosh, but now it shows the serial number is not valid.

  After migrating to a new iMac, he told me that he has not installed properly and I had to reinstall Adobe Acrobat Pro XI.  So I did, and now when I enter the serial number for activation, he says that there aren't valid.  Anyone know what could be the problem?

  Hey Circuit rider,

  Could it please let you me know if you disabled Acrobat XI from the old machine or not.

  You will need to first disable Acrobat (Help menu) from your old computer and then install and activate the software on the new computer using the same credentials of the Adobe ID (by subscription) or the serial number (for license) (menu help).

  Please note that you can activate an Acrobat subscription or license on maximum two computers (a desktop computer at work and laptop at home for example)

  If you need to install Acrobat on the third computer, then you will first need to disable any old computers, so there is no problem with installation.

  Please let me know if you did the same way.

  We hope to get your reply.

  Kind regards

  Ana Maria

• MBP has changed to new iMac - the problem persists

  Hello ladies and gentlemen!

  I can't believe I'm still having the same problem after a water landing forced my MBP mid-2012 and invest a lot of money in the new iMac. Now I'm sure this is the problem of the El Capitan, not the hardware. Especially after the last update of the system.

  Everything was going fine until last week when my iMac suddenly started to have some kind of hiccups - mouse ceased to answer at any time (100% battery), pages began to load really slow and sometimes only has not at all and Adobe apps began to plant without any particular reason. Nothing has changed and I haven't done anything unusual when it was absolutely new and running like a beast.

  The thing that is interesting to me is the use of the CPU and RAM. (It a few months ago when I had the problem with MBP), I noticed that when you open a page in Safari (any type of page) and let it stay there for a few days it starts to use a LOT of material in the background, even if you have completely forgotten this page and did not open it / refresh it for a long time - screenshots below. Why the hell is happening? I do not understand why Safari does need juice both by the love of God because no matter how much it will be, he will use it. I thought that changing from 8GB to 32GB it will solve the problem. Boy, I was wrong...

  EtreCheck version: 2.9.13 (267)

  Report generated 2016-07-07 14:44:42

  Download EtreCheck from https://etrecheck.com

  Time 01:28

  Performance: Excellent

  Click the [Support] links to help with non-Apple products.

  Click [details] for more information on this line.

  Problem: Computer is too slow

  Hardware Information: ⓘ

  iMac (retina 5K, 27 inches, end of 2015)

  [Data sheet] - [User Guide] - [warranty & Service]

  iMac - model: iMac17, 1

  1 4 GHz Intel Core i7 CPU: 4 strands

  32 GB of expandable RAM - [Instructions]

  BANK 0/DIMM0

  8 GB DDR3-1867 MHz ok

  0/DIMM1 BANK

  8 GB DDR3-1867 MHz ok

  BANK 1/DIMM0

  8 GB DDR3-1867 MHz ok

  BANK 1/DIMM1

  8 GB DDR3-1867 MHz ok

  Bluetooth: Good - transfer/Airdrop2 taken in charge

  Wireless: en1: 802.11 a/b/g/n/ac

  Video information: ⓘ

  AMD Radeon R9 M395X - VRAM: 4096 MB

  iMac 5120 x 2880

  Software: ⓘ

  OS X El Capitan 10.11.4 (15E65) - time since started: about one day

  Disc information: ⓘ

  APPLE SSD SM0512G Disk0: (500,28 GB) (Solid State - TRIM: Yes)

  EFI (disk0s1) < not mounted >: 210 MB

  Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB

  Macintosh HD (disk 1) /: 499,06 (Go 181,15 free)

  Storage of carrots: disk0s2 499.42 GB Online

  USB information: ⓘ

  Broadcom Corp. Bluetooth USB host controller.

  Apple Inc. FaceTime HD camera (built-in)

  Lightning information: ⓘ

  Apple Inc. Thunderbolt_bus.

  Guardian: ⓘ

  Mac App Store and identified developers

  Kernel extensions: ⓘ

  / Library/Extensions

  com [loading]. Cycling74.driver.Soundflower (2.0b2 - SDK 10.10 - 2016-06-03) [Support]

  / System/Library/Extensions

  TL.UDs.netusb.controller [no charge] (1.59-2016-06-03) [Support]

  Launch system officers: ⓘ

  [loaded] 7 tasks Apple

  [loading] 150 tasks Apple

  [operation] 80 tasks Apple

  [killed]    A spot of Apple

  one killed process lack of RAM

  Launch system demons: ⓘ

  [loaded] 45 tasks Apple

  [loading] 147 tasks Apple

  [operation] 95 tasks Apple

  [killed]    A spot of Apple

  one killed process lack of RAM

  Launch officers: ⓘ

  [no charge] com.adobe.AAM.Updater - 1.0.plist (2016-07-06) [Support]

  [failure] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a... plist (2016-05-17) [Support]

  [operation] com.adobe.AdobeCreativeCloud.plist (2016-04-12) [Support]

  com.TeamViewer.TeamViewer.plist [no charge] (2016-03-20) [Support]

  com.TeamViewer.teamviewer_desktop.plist [no charge] (2016-03-20) [Support]

  Launch demons: ⓘ

  [loading] com.adobe.ARMDC.Communicator.plist (2016-05-17) [Support]

  [loading] com.adobe.ARMDC.SMJobBlessHelper.plist (2016-05-17) [Support]

  [operation] com.adobe.adobeupdatedaemon.plist (2016-06-10) [Support]

  [loading] com.adobe.agsservice.plist (2016-04-12) [Support]

  [loading] com.adobe.fpsaud.plist (2016-05-10) [Support]

  [loading] com.teamviewer.Helper.plist (2016-02-01) [Support]

  com.TeamViewer.teamviewer_service.plist [no charge] (2016-03-20) [Support]

  User launch officers: ⓘ

  [loading] com.adobe.AAM.Updater - 1.0.plist (2016-02-08) [Support]

  com.apple.CSConfigDotMacCert [fail]-[...] @me.com - SharedServices.Agent.plist

  [loading] com.google.keystone.agent.plist (2016-06-15) [Support]

  [loading] com.nylas.plist (2016-02-08) [Support]

  [operation] com.spotify.webhelper.plist (2016-07-02) [Support]

  [loading] com.synology.CloudStation.plist (2016-03-26) [Support]

  [loading] com.synology.CloudStationBackup.plist (2016-03-31) [Support]

  [loading] com.valvesoftware.steamclean.plist (2016-04-21) [Support]

  Items in user login: ⓘ

  Dropbox application (/ Applications/Dropbox.app)

  Other applications: ⓘ

  [performance]    QA2G25RMZ4.com.Wunderkinder.Wunderlist - helper

  [ongoing] com.adobe.CCLibrary.135392

  [ongoing] com.adobe.CCXProcess.154272

  [ongoing] com.adobe.Photoshop.200672

  [operation] com.adobe.acc.AdobeDesktopService.87712.37C33553-9150-46E9-8A00-4875B24C79E1

  [ongoing] com.Adobe.accmac.185632

  [ongoing] com.Adobe.Illustrator.209312

  [ongoing] com.getdropbox.dropbox.165472

  [ongoing] it.Bloop.airmail.beta11.200032

  [loading] 390 tasks Apple

  [operation] 219 tasks Apple

  [killed]    A spot of Apple

  Plug-ins Internet: ⓘ

  AdobeAAMDetect: 3.0.0.0 - SDK 10.9 (2016-06-10) [Support]

  FlashPlayer - 10.6: 21.0.0.242 - SDK 10.6 (2016-06-07) [Support]

  QuickTime Plugin: 7.7.3 (2016-04-23)

  AdobePDFViewerNPAPI: 15.010.20060 - SDK 10.8 (2016-04-08) [Support]

  AdobePDFViewer: 15.010.20060 - SDK 10.8 (2016-04-08) [Support]

  Flash Player: 21.0.0.242 - SDK 10.6 (2016-06-07) obsolete! Update

  Default browser: 601 - SDK 10.11 (2016-04-23)

  npSurveillancePlugin_1.0.0.934: SurveillancePlugin_x86_64 1.0.0.934 - SDK 10.6 (2016-04-09) [Support]

  Safari extensions: ⓘ

  Instapaper - Instapaper Holdings Inc. - http://www.instapaper.com (2016-05-06)

  Ka-block! -David Graham & Josh Peek - http://kablock.com (2016-04-21)

  Save on Pocket - Read It Later, Inc. - http://getpocket.com/ (2016-02-07)

  MeasureIt - Kevin Freitas - http://frayd.us/extensions/measureit/ (2010-10-04)

  EverNote Web Clipper - Evernote Corp. - http://evernote.com (2016-05-23)

  PIN button - Pinterest, Inc. - http://www.pinterest.com/ (2016-02-07)

  3rd party preference panes: ⓘ

  Flash Player (2016-05-10) [Support]

  WDQuickView (2016-04-08) [Support]

  Time Machine: ⓘ

  Mobile backups: OFF

  Automatic backup: YES

  Volumes to back up:

  Macintosh HD: Disc size: 499,06 GB disc used: 317,90 GB

  Destinations:

  EIGHTY9_BACKUP [network]

  Total size: 11.80 TB

  Total number of backups: 31

  An older backup: 04/10/16 05:37

  Last backup: 07/07/16 13:00

  Size of backup drive: Excellent

  Size of backup 11.80 TB > (disk size 499,06 GB X 3)

  Top of page process CPU: ⓘ

  com.apple.WebKit.WebContent (20) 99%

  5% WindowServer

  4% adobe CEF Helper (2)

  CEPHtmlEngine 3% Helper (14)

  2% fontd

  Top of page process of memory: ⓘ

  11,58 GB com.apple.WebKit.WebContent (20)

  1.90 GB kernel_task

  Helper (14) CEPHtmlEngine 721 MB

  CEPHtmlEngine (7) 393 MB

  Safari of 328 MB

  Virtual memory information: ⓘ

  11.00 GB of free RAM

  21 h 00 GB used RAM (3.35 GB being cached)

  3.43 Go Swap used

  Diagnostic information: ⓘ

  7 July 2016, 14:20:28 ~/Library/Logs/DiagnosticReports/Adobe Desktop Service_2016-07-07-142028_ [redacted] .crash

  com.adobe.acc.AdobeDesktopService - / Library/Application Support/Adobe / * / Adobe Office Service.app/Contents/MacOS/Adobe Office Service

  July 6, 2016, 13:59:57 / Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2016-07-06-135957_ [redacted].cpu_resource.diag [details]

  System/Library/Frameworks/WebKit.Framework/versions/A/XPCServices/com. Apple.We bKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent

  6 July 2016, 13:52:45 self test - passed

  July 5, 2016, 14:12:39 / Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2016-07-05-141239_ [redacted].cpu_resource.diag [details]

  

  I wonder about these extensions Safari and internet plug-ins.

  Safari, as all browsers, I fear, is a memory hog.

  As a temporary solution, simply exit and restart Safari can mitigate the problem.