New keyboard does not work on Satellite L500-13W

Hello.

I have a Toshiba L500-13w (PSLJ3E-00X01G03) of the problems with the keyboard. The keyboard does not work. Already tested under windows, or to access the bios.
I bought a new keyboard and changed. It does not work. Any way to solve this problem?

Thank you.

What happened with the laptop?
You spill some kind of liquid on the keyboard maybe?

The keyboard is connected to the motherboard with a flat cable
If the keyboard on the motherboard controller was not damaged, then new keyboard should work

Tags: Toshiba

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