New Lenovo Ideapad Z710 friend refuses to install the touchpad driver.

A few weeks ago my friend bought new a laptop Lenovo Ideapad Z710 pre-installed with Win8. I "upgraded" to Windows 7 for him, as none of us can handle the new OS. Usually, I have no trouble to reinstall the drivers after installing a new OS, but for some reason that its touchpad driver does NOT install.

I use the official driver for his computer, apparently is a synaptics driver and it says it should work completely fine with Windows 7, but when I try to run the installation, I get the error "Synaptics Device Not Found!"

There are a few issues that I believe are related to the driver not being installed that can tell you something. When he closes the lid of the laptop and open it again, the mouse jumps over the screen constantly, and he can't use the computer until it restarts. In addition, he cannot turn his touchpad, which I suppose is a function that comes with the driver.

Any help or contribution is greatly appreciated, if you need more information, do not hesitate to ask.

Thanks again,
-Tyler

Are you sure the touchpad isn't a Synaptics touchpad ElanTech? If ElanTech, try to uninstall the currently installed driver. Then install the driver from the website. During the installation of the driver not to put a check mark in the box that says driver Synaptics install now.

Tags: Lenovo Notebooks

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