New on xbox live.

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• Stuck in the loop now accepting the new terms of use on Xbox Live Please HELP!

  I am stuck in a loop of redirection while trying to accept the new terms of use for XBox Live. I have a child account parental consent is required. I KNOW im putting the good info because when I put wrong information, it tells me that the password is incorrect. When I put the correct information and click identify you, let's return to the page where I have to click on I accept. Is this a problem with Xbox.com? Is this a problem with my account? Can someone please answer this question? Ive been very angry, because it has been updated. Please, I just want to play online and talk to my friends. Any help would be highly appreciated. Thank you!

  Try Xbox support:
  http://support.Xbox.com/en-us/

• When Microsoft will release product keys for the new xbox live beta dashboard for users? 26 August

  Hello

  I am registered for the new program to update xbox live dashboard beta and I was wondering when microsoft will likely make the product keys available for this update will take place. I waited more than 24 hours now and I find it unacceptable to keep the people waiting for such a highly anticipated update.

  did anyone know when these product keys are likely to become available because I'm starting to lose my patience now.

  syhawkes

  I would check the updates on the site of Major Nelson

  http://Majornelson.com/2012/08/21/open-call-more-testers-welcome-for-2012-Xbox-Live-update-public-beta/

  When I made the beta for the dashboard they usually come out in waves. You just need patience because there is no time to get it.

• my old account for my xbox live is closed I need a transfer to my new account

  My old xbox account is * address email is removed from the privacy * for my live account xbox, I want to move to my new xbox live account is * address email is removed from the privacy * give me a message when you received this message

  Hello

  I would say to contact XBOX live support for the link below.

  http://support.Xbox.com/en-us?XR=shellnav

  Hope this information is useful.

• My windows live id is separated from my xbox live gamer tag. I need my new associated credentials.

  My windows live id is separated from my xbox live gamer tag. I need my new associated credentials.

  Hello

  You can check the link and follow the steps there:.

  http://support.Xbox.com/en-us/billing-and-subscriptions/Windows-Live-ID/Xbox-Live-sign-in

  For additional assistance, please visit the link below to find communities that will provide the support you want.

  http://support.Xbox.com/en-us/contact-us

  http://answers.Microsoft.com/en-us/windowslive

  I hope this helps.

• Cannot accept the new terms of use of xbox live

  Hi all

  I made my account of microsoft a long time ago and is a story of the child, and it is the account I use for my windows laptop 8. But I can't sign in to my account because xbox live I have to accept the new terms of use I need permission from parents for, but in reality I don't have a parent account to use. If to connect to xbox live, I needed parental maybe I count register long to use, but I don't remember really and it should have been disabled, so not linked to my account, parent account so I can not accept the new conditions, so I cannot sing at games xbox on my windows laptop 8. Please help I don't want another email (I do not want to sign up for the new account).

  Please help I don't know what to do.

  Given that the account of emissions contain confidential information, you must use the below secure support portal.  They are the only ones who have access to your account information, we simply don't have.

  
  

  
  

  The forum has Microsoft has been removed and all associated accounts must now wonder online here

  
  Select the error you must help with and fill in the information requested on the next page.  You must be connected to a Microsoft account to access the form.

  If you are unable to access your main account, you can use another account (if you have one) or create a new one to https://signup.live.com
  

• Xbox live will not connect to new jersey

  When you try to connect to xbox live it says connection failed

  Hello

  1. what connection you are average (wired or wireless)?

  2. are you able to browse Internet?

  3 did you changes to the computer before the show?

  4. you use computer to connect your Xbox 360 console X box live?

  5. what operating system is installed on the computer?

  You can check the link below to solve the problem with the connection using Xbox live.

  When you try to sign up to Xbox LIVE or recover your profile, you receive the error message: 'sign Xbox LIVE is currently unavailable. Please try again later. »

  http://support.Microsoft.com/kb/912278

  See also:

  Use your computer to connect your Xbox 360 console to Xbox LIVE

  http://support.Microsoft.com/kb/978618

  How to connect to Xbox LIVE

  http://support.Xbox.com/en-us/Xbox-Live/get-started/connecting

  Alternatively, you can view the query on the link provided below for assistance.

  http://forums.Xbox.com/xbox_forums/xbox_support/default.aspx

• Xbox live novice cannot open a session

  Hi guys

  I bought a xbox live gold for my boys as a birthday gift. Boys in error could not operate because they were rushing forward and did not read the instructions. They had not bought the code. I bought the code via my pc and my old hotmail account, everything seems ok with that. Return to the xbox now I get an error with the email addresses are not incorrect. Have tried to make a new identity etc just go around in circles. Help

  Hello

  Your Question is beyond the scope of this community...

  I suggest that repost you in the Xbox Forums.

  "Xbox a Preview program FAQ.

  http://support.Xbox.com/en-us/Xbox-one/system/Xbox-update-preview-FAQ

  'Home'

  http://forums.Xbox.com/

  "Xbox forums.

  http://forums.Xbox.com/xbox_forums/general_discussion/f/3817.aspx

  _________________________________________________

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  • Announcement
    PLEASE READ. Introducing changes of case review & forum

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  Xbox Live rewards Squad hours: M - F 09:00-17: 00 PST

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  See you soon.

• Xbox live error: my account is associated with a different profile

  I made a new xbox account and put in my Gamertag and when I created there and he has tried to sign up to xbox live, it tells me that my account is associated with a different profile. What should I do

  Original title: Xbox Live

  Hi Khyree,

  Thanks for posting your query in Microsoft Community.

  If your gamertag has been created for you during your initial registration of Xbox Live (which means that you have chosen yourself), you can change once. However, if you have chosen your gamertag to registration and wanting to change it later, you get an error of different profile and your Xbox Live account is charged. Please refer to the following article in the Xbox and check if the problem persists:

  How to change your Xbox Live gamertag

  In addition, see the articles according to the error messages you get:

  Xbox Live: My account | Codes and error messages

  Hope this information is useful. Let us know if you need more help, we will be happy to help you.

• 30-day wait to change the Windows Live ID on Xbox Live Gamertags?

  I've been through all the hoops with Microsoft customer service. He began by calling me and asking if it was possible for them to change my windows live id that was linked to my gamertag because the account e-mail was more active for me. They told me that they couldn't do it for me but I could. However, the problem is, I have an email account active and a long time ago, I have enclosed a gamertag that I no longer use this email.

  Gamertag active - Inactive e-mail
  Gamertag inactive - Active email

  For those that told me by phone to make a new email, bind it to windows live and then go on my xbox and edit them there. All right, how long that would take? After all the new accounts and download my xbox profile for my xbox, I finally got all the information typed with my controller when I learned that I have to wait 30 days...

  I have to wait 30 days because the windows live ID is new, even if the xbox account, I try to send to it is of silver and apparently cancelled. So I went online to discuss support. Here, I have been informed that the expectation of 30 days is to prevent theft... 30 days to prevent theft of my own account. I can see the logic, but 30 days for a perfectly legitimate action is unacceptable. I informed the support agent cat that I had all the necessary information for them to watch and to see clearly that the two accounts are legally mine. Again, I was told that they couldn't do anything. They were kind enough to give me a free month of service and told me to come here.

  You can do here? I look at all the questions that are asked here and none of them are part of a related issue xbox at all. I'm hoping to get this resolved as soon as 30 days. I had my xbox account spent 8 years...

  To sum it all, but here's what I have:

  Account Xbox 1 - account Email 1
  Account Xbox 2 - 2 email account
  Email account of three.

  I want it to be like this:

  Account Xbox 1 - 2 email account
  Account Xbox 2 - 3 e-mail account
  1 email account

  And I have to wait 30 days long. Thanks for reading all this, I know it was a wall of text.

  (PS. I do not know what forums would be best for this... Xbox is not in the list... I tried to tell the agent of live chat, but they told me again and again it's a question of Live ID only...)

  Hello
  Windows operating system you are using?
   
  Manage your Windows Live ID

  http://support.Xbox.com/en-us/billing-and-subscriptions/account-management/manage-Live-ID

   
  Manage your Xbox LIVE account

  http://support.Xbox.com/en-us/billing-and-subscriptions/account-management/Xbox-Live-account-management

• Why Microsoft doesn't support Malta to XBOX Live?

  Hello

  I would ask why Malta is not XBOX Live support. Because only one in Malta there are many players (myself included) who would like to play on the XBOX 360 (I also hope the new XBOX ONE) and can play online and have content downloadable.
  Thanks for reading,
  Adam said.

  Xbox questions are addressed in http://forums.xbox.com/, not here.

• access to the xbox live

  my email account parental xbox live is inactive because the person has changed his name and it closed so I can't accept the new conditions. Please you can reactivate this account of * address email is removed from the privacy * by changing the name of the mother to * address email is removed from the privacy * please?

  It is a forum for peer-to-peer of users. We cannot reactivate whatever it is. You work with Xbox on this issue.

  FOR ANY XBOX PROBLEM:

  XBox - Support
  http://support.Xbox.com/en-us/pages/default.aspx

  XBox - Contact us (support)
  http://support.Xbox.com/en-us/contact-us

  XBox - Support Forums - and my XBox (top-right)
  http://forums.Xbox.com/

• Xbox LIVE Update, Public Beta Dashboard - missing product key

  I am registered for the Xbox LIVE Update Public Beta Dashboard. The system crashed when you browse for a product key. I tried to return to this screen since then and I am told that no keys exist. How can I get my code/key or a new one?

  Taken from this forum xbox

  "Hello,

  You haven't missed your chance.

  Due to the extreme popularity of the Xbox Dashboard Beta 2 registration, we are delaying delivery of registration keys once a user signed up for the beta program. This will ensure that the web site can handle the load of user sign ups, then we can issue tokens for 5 x 5 later once the volume of the site returns to normal.

  Major Nelson said that the key must be available to pick up some time during the week. Please be patient.

• Can someone please reset my password XBOX LIVE please?

  I got a new xbox today and I have forgetton my live password xbox, could someone please reset this?

  Hello

  See the links below and check if that helps.
  Xbox LIVE connection issues
  http://support.Xbox.com/en-us/billing-and-subscriptions/Windows-Live-ID/Xbox-Live-sign-in
   
  For reference:
  Error: E-mail address or the password is not valid (80151103, 000-8015, 8015d02e)
  http://support.Xbox.com/en-us/billing-and-subscriptions/Windows-Live-ID/error-email-password-not-valid
   
   
  If the above links don't resolve that problem check the following link for the XBOX forums for further assistance:
  http://forums.Xbox.com/xbox_forums/xbox_support/default.aspx
   
  Hope this information helps.

• the consoles switched. transferred all the data again except xbox live profiles. does not accept my password. reset message receive does not a password.

  I bought a new concole. I transferred all my data, except the pfofiles of xbox live. It does not accept my password or security question answer. I don't get a password reset email.

  Hello

  -What is the new console you bought?
  -What is the exact error that you have found and where are you?

  -Is the XBOX password which is not accepted.

  If there is a problem with the XBOX, I recommend you ask your question on the forums xbox for better assistance.
  http://www.Xbox.com/en-us/forums

  Please provide us with more information about the issue so that we can better help you.

  Suggestions for a question on the help forums
  http://support.Microsoft.com/kb/555375