New Photosmart C8180 displays error code C2FF8575 out of the box.

I bought a Photosmart C8180 a few years back but put away in a closet and never opened until today. I started to install the printer and followed the instructions, but when I plugged on feeding (a first step in the installation program), the screen started showing the error Code C2FF8575, more a point of exlemation on the front of the machine and the power button began to blink rapidly. I have insterted the cartridges in it, but it did not help. I followed a tip of troubleshooting I found on the HP site to uninstall your ink cartridges, unplug the printer for at least 60 seconds, then plug back in. There is nothing to help as well. Please help me to solve this problem and get this printer doesn't work! Thank you!

Hi mekshp and welcome to the Forums of HP.

I see that you are having errors priner. After reviewing the error code, it seems that it is a fatal error in the firmware of the printer.  I recommend you contact HP directly.  You can use this Web site for information about how to contact HP properly, based on your region: Contact HP worldwide.

Thanks for posting on the HP Forums.

Tags: HP Printers

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